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based on 86498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are polite and take care to not damage woodwork while cleaning. Once I set an appt, Zerorez contacts me the day before to confirm the time and on the day of the appt to let me know when the technician will arrive. The alkaline water cleaning process is odorless snd leaves carpet and area rugs looking like new. Even the stairs look great again. The house smells fresh but not perfumed. Rugs dry quickly. I have used Zerorez annually for many years and recommend your service to friends.
As always a superior job....
He said it would take two to four hours for it to dry. By nine oclock,it was still wet and sort of slushy. The best part was the big! dirty spot .It came out really good. I was just upset because we had to walk on wet carpet to get to bed!
They are safe and no chemicals. Always makes my carpet and tile look brand new
our cleaned carpet looks really nice
great service and finished product
Friendly techs who explained the process and worked quickly.
Good service and very knowledgeable technician.
The technician was prompt, polite and efficient. Everything was explained before and after (bill, etc). The job was done in a timely fashion and much to my satisfaction.
I am very impressed with how my carpet turned out. May well be the best cleaning that it has ever had. My technician, Jeff, was totally awesome and I dare say an asset to the company. I will use your services in the future.
Zerorez has a good system of making appointments, quick service, good stain treatment, and the carpet dries feeling soft and new. The people who work for the company have all been friendly, and willing to keep working patiently until the job is done.
A lot of wet spots on the tile with residue tracks and some grout turned white from the chemical in corner spots. It appears it will come out when attacked with a sponge.
Your guys do a great job and we like how the carpet feels afterwards. I'm amazed at some of the stains they have gotten out on several occassions.
No chemicals
Timely service with minimal hassle
The service was great! The carpets dried in the time frame he told us to wait. Cost was a bit more than expected but I am hopeful the carpets remain in good condition. The grout and floor cleaning was much needed and looked exceptional when finished.
In and out without huge monster machines, very professional and kind crew, and my carpets are CLEAN, truly clean. THANK YOU !! I'm a believer in Zerorez.. Jenny
Love the attention to detail!
Don’t use soap
didn't like how wet the carpet was. When I stepped from the carpet onto the tile floor I slipped and almost fell. Don't think it does as good a job as other cleaning methods. The gentleman who came to do the cleaning worked hard, was pleasant so I had not problem with him. Just think the method is not as good as other methods.
Carpet doesn't look any better than before!
My home looks lovely ------------------ thanks
Very thorough
I have to compliment our technician Sydney. He was timely, polite, effectient and very pleasant. I would like to request him on future visits.
Please pass along this compliment to him.
Alison Brown
My carpets look amazing! The service was excellent and I appreciated everything happening exactly when It was scheduled. I will definitely be using them again. The price I was quoted was fair and nothing changed while the service was being done.
service is very satisfactory. However, I would have liked an invoice showing paid, etc.
I think the technician, he was very professional
Great Job!! Thomas made my 20 year old carpet look great. I am amazed that it looks as good as it does. Thank you Thomas!!
My carpet has large areas that were completely missed and are Still dirty. Cleaning wasn’t done up into the corners of the carpet either, the tech cut many corners. I stopped using you several years ago and now I’m remembering why. Very disappointed.

Timely
Affordable
Professional
Courteous