Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2018 — Rated 8 out of 10 by M.R. Zerorez Phoenix
What could we do to improve?

Your scheduling and follow up for confirmation could be improved

Report a concern   November 10, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Our technician was very thorough, professional and friendly. He did a great job.

Report a concern   November 10, 2018 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Great people, great service, great product!!!

Report a concern   November 10, 2018 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

The service was outstanding. Then young lady was an excellent representative for Zerorez.
The carpet, cleaning was exceptional. Will definitely use again.

Report a concern   November 10, 2018 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I like the service very much you were quick, thorough, friendly service, and my rooms were very clean. thank you, I will recommend you to my neighbors.

Report a concern   November 9, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The results are spectacular! Heavy traffic areas on my very old carpet look like new! Your technicians are always professional and friendly. I used Zerorez in California before moving to Arizona and wouldn’t consider another carpet cleaner!

Report a concern   November 9, 2018 — Rated 5 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was exceptional in providing the service, give him a 10. The 5 is because we were underwhelmed by the end result. Maybe our expectations were too high.

Report a concern   November 9, 2018 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

I needed someone fast and they were able to come out that day. They were very prompt and efficient. Thank you so much!

Report a concern   November 9, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Really good job. Everything looks great. Thank you.

Report a concern   November 9, 2018 — Rated 10 out of 10 by O.Q. Zerorez Phoenix
What do you like about our products and services?

We were very pleased with Brandon's work.

Report a concern   November 9, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

My carpets and couches always come out looking clean and feeling clean. The professionals are friendly and explain everything.

Report a concern   November 9, 2018 — Rated 3 out of 10 by K.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet didn’t drive for 10 hours in certain sections I don’t believe the young man was that experienced and also is he drag the hose in and out of the house he also brought in gravel off of my driveway and additionally put a lot of gravel on my walkway and failed to ask for a broom to clean it up

Report a concern   November 9, 2018 — Rated 2 out of 10 by S.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I did submit already...total time from arrival to cleaning 3 rooms and leaving was 25 min. Carpets wet in the morning still with running fans all night. Was told 4-8 hours max.

Report a concern   November 9, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the service. I was happy with the cleaning. The young man that came was cordial and very knowledgeable. And was on time!!!

Report a concern   November 9, 2018 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Angela our technician was fabulous. So kind and took her time.

Report a concern   November 9, 2018 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Prices I understand the empowered water but would have cost me close to a paycheck to have all of my house cleaned

Report a concern   November 9, 2018 — Rated 5 out of 10 by D.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My living room and stairs look amazing, but I am disappointed with the den and master bedroom. Both rooms look rushed. Also the sides of my sectional cushions look like they were not touched.

Report a concern   November 9, 2018 — Rated 10 out of 10 by Susan Blankenship Zerorez Phoenix
What do you like about our products and services?

My carpet and tile are cleaner than they have ever been when using other services. I like the no chemicals also!
Great service.
Sue in Gilbert AZ

Report a concern   November 9, 2018 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Very professional and answered all my questions. Made sure to keep me updated on everything.

Report a concern   November 9, 2018 — Rated 10 out of 10 by David Weitz Zerorez Phoenix
What do you like about our products and services?

Great service always. Quick and the carpets look amazing and they are over 10 years old. The staff is always knowledgeable. Thank you!

Report a concern   November 9, 2018 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

As an older couple, we could have used just a liile help in moving a couple of the heavier pieces of furniture. This is part of the service your competitors supply.

Report a concern   November 9, 2018 — Rated 10 out of 10 by Cathy Koenig Zerorez Phoenix
What do you like about our products and services?

We were very happy with the cleaning of our carpets. Our technician Joel was very professional, informative and friendly. It was our first time using Zerorez but DEFINITELY will not be our last time.

Report a concern   November 9, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Both men were very professional informed me with great knowledge of what they were going to do and use on my father’s carpet. I would recommend them to anybody.

Report a concern   November 9, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Technician was very prompt and courteous. Excellent job.

Report a concern   November 9, 2018 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

The technician that came here was a great representative for your company. Very pleasant, knowledgeable, flexible, answered our questions, gave advice when asked, prepared us for what to expect.

Report a concern   November 9, 2018 — Rated 10 out of 10 by Cornelius Murphy Zerorez Phoenix
What do you like about our products and services?

Your representatives are consistently professional, friendly and efficient!!

The end result is excellent!! It's the best service we've ever had over many years of having our carpets cleaned annually. Thank you!

Report a concern   November 9, 2018 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Your technician was prompt, courteous and did a great job.

Report a concern   November 9, 2018 — Rated 10 out of 10 by I.B. Zerorez Phoenix
What do you like about our products and services?

When they are finished my carpets look brandnew

Report a concern   November 9, 2018 — Rated 10 out of 10 by Nancy Ortiz Zerorez Phoenix
What do you like about our products and services?

Great service, the team was very fast and informed us everything they were going to do. They were very friendly and will be using this service again

Report a concern   November 8, 2018 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

Angela did the job well and was most satisfactory.


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