Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2018 — Rated 10 out of 10 by Steve Belknap Zerorez Phoenix
What do you like about our products and services?

Clean

Report a concern   August 14, 2018 — Rated 10 out of 10 by Kori Haley Zerorez Phoenix
What do you like about our products and services?

We liked how clean and soft our area rugs and couch were. There wasn't any greasy residue like the previous cleaners we used.

Report a concern   August 14, 2018 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Haven't used any of your products but have had my carpet clean and they did a pretty good job the service person was very professional and knew what he was doing

Report a concern   August 14, 2018 — Rated 10 out of 10 by Deloris Burgett Zerorez Phoenix
What do you like about our products and services?

You have always left my carpet cleaner than any other service I have used. Your employee's are always very friendly and polite. I would not even think of calling any other service.

Report a concern   August 14, 2018 — Rated 9 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional staff. Anthony did a great job. He worked hard and quickly.

Report a concern   August 14, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Very clean carpet without the gross crunchy feel.

Report a concern   August 14, 2018 — Rated 10 out of 10 by Violet Thygesen Zerorez Phoenix
What do you like about our products and services?

Try very hard to remove all stains; honest

Report a concern   August 14, 2018 — Rated 10 out of 10 by Patricia Beetley Zerorez Phoenix
What do you like about our products and services?

Low to no use of chemicals. Carpet looked great!

Report a concern   August 14, 2018 — Rated 5 out of 10 by C.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile had to be redone. Waste of money.

Report a concern   August 14, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great product, great customer service.

Report a concern   August 13, 2018 — Rated 0 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My grout was not completely cleaned. I understand the grout lines won't come perfectly cleaned, but they now look like zebra stripes and look worse than all being dirty. Then, the tile itself was left looking extremely dirty. There were water drops and splashes and marks all over the floor. It didn't look like it was cleaned and had a film over the entire surface as well.

You can also tell that it wasnt' cleaned all the way to the baseboards, it's was about 2 inches away from the wall.

Our home was vacant as we are getting ready to sell and I returned to Phoenix this past week to view for myself. I was told by my realtor immediately after service that it looked bad. She wasn't being dramatic at all! I am extremely disappointed in the quality of care and work done and will NOT be recommending or using Zerorez again.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Leslie Cooper Zerorez Phoenix
What do you like about our products and services?

It was so easy to book a time and day on line. My carpets came out beautiful and no residue! They were soft as the day they were installed. No funny smell or the feel of soap after they were dry. The gentleman that did the cleaning was very nice and explained the products thoroughly. Very happy !

Report a concern   August 13, 2018 — Rated 10 out of 10 by D.D.B. Zerorez Phoenix
What do you like about our products and services?

No extra charges1 . No pressure!!

Report a concern   August 13, 2018 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

I already posted why on your Facebook page, Google, & yelp.

Report a concern   August 13, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Your carpet professional was very professional and courteous. He was on time and completed work at the time advised. The carpets were dry within the 8 hours and look/smell clean. Stone floors were cleaned as well and look great!

Report a concern   August 13, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

the process is the best- water only no soap.

Report a concern   August 13, 2018 — Rated 9 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

product doesn't smell and the carpet looks and feels great when the techs are finished

Report a concern   August 13, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Service provoder

Report a concern   August 13, 2018 — Rated 10 out of 10 by Patricia King Zerorez Phoenix
What do you like about our products and services?

Very professional - great service - carpets came out super clean and soft!

Report a concern   August 13, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Jared was fantastic!

My area rugs looks great.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Allison Adams Zerorez Phoenix
What do you like about our products and services?

I wish I remembered my serving tech. He was fantastic! He was friendly, knowledgeable, and efficient. I love the results on my room carrier and large area rug. Thanks Zerorez!

-Allison, Surprise, AZ

Report a concern   August 13, 2018 — Rated 10 out of 10 by Lisa Santa Cruz Zerorez Phoenix
What do you like about our products and services?

Our worn out carpet came to life after Zerorez! Thanks for buying us more time to replace our flooring! We're very happy customers. Jeff & Lisa

Report a concern   August 13, 2018 — Rated 10 out of 10 by Debra Stenmoe Zerorez Phoenix
What do you like about our products and services?

That you clean with water! No nasty soaps or chemicals. Just alkalized water. My carpet looks great 👍

Report a concern   August 13, 2018 — Rated 9 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

No Chemical used. Robert was very friendly and he cared about doing a great job.
Being on time.

Report a concern   August 13, 2018 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Timely, knowledgeable and professional.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Mercedes Salazar Zerorez Phoenix
What do you like about our products and services?

My technician did an awesome job , you could visibly see the difference in the carpets right away. He was very diligent and polite when describing the cleaning process to help me better understand how it works. I would definetly recommend him and the company to friends and family

Report a concern   August 12, 2018 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

My grout and tile are super clean along with my carpets. Everything looks brand new again...

Report a concern   August 12, 2018 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

I will recommend you guys the tech was awesome did a great job carpets are wonderful so are the rug

Report a concern   August 12, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

It was valuable to me that the technician spent time reviewing the state of the carpet, going over stains and making recommendations! He exceeded our expectations!

Report a concern   August 12, 2018 — Rated 7 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

My carpet has dried and I can see that my stairs look patchy, like parts were missed. I can send pictures


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