Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2018 — Rated 7 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

The cleaning was very quick. 40 minutes for 4 rooms. The last time I booked it took 1 1/2 hours and looked like it. This time not so much.

Report a concern   August 9, 2018 — Rated 10 out of 10 by Carolyn Carter Zerorez Phoenix
What do you like about our products and services?

Rob was very careful about nat getting water on our wood floors He did a nice job on are carpets

Report a concern   August 9, 2018 — Rated 9 out of 10 by Theresa Belmonte Zerorez Phoenix
What do you like about our products and services?

My service technician was professional, courteous, compassionate, caring, made me feel like I was a valued customer. He was highly skilled in the operation of the equipment, and he was very efficient as well. He exceeded my expectations!!!

Report a concern   August 8, 2018 — Rated 10 out of 10 by Candice Hampton Zerorez Phoenix
What do you like about our products and services?

They were amazing. Took care of dog urine and I was so pleased. Paul was amazing. He took the time to explain everything and how all of the products worked and what products would achieve the result that I wanted. He was absolutely right on his advice. I could not be happier with the service. I will recommend to all of my friends. I learned of your company from a friend at work who was so pleased with you. After talking with her, I decided to give you a try and I am so glad that I did.

Report a concern   August 8, 2018 — Rated 10 out of 10 by Beverly Borzone Zerorez Phoenix
What do you like about our products and services?

I was amazed at how clean the carpets came! Trey worked so hard on them and got them looking so very good. I have recommended you to others and will continue to do so. Thanks again.

Report a concern   August 8, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

It was such a fast service and my carpets look like new again! Got the pet stains out and heavy traffic areas are clean.

Report a concern   August 8, 2018 — Rated 10 out of 10 by Martha Madden Zerorez Phoenix
What do you like about our products and services?

Your products are awesome, my technician (Joel)was very informed and knowledgeable on the product. My carpet looks brand new.

Report a concern   August 8, 2018 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Excellent tech

Report a concern   August 8, 2018 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

It is very easy to schedule the service and very reasonably priced. The service man was prompt and efficient and appears to have done a good job.

Report a concern   August 8, 2018 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

No residue, simple, easy clean.

Report a concern   August 8, 2018 — Rated 0 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets look no better than prior to the cleaning.

Report a concern   August 8, 2018 — Rated 10 out of 10 by Delia Wilkens Zerorez Phoenix
What do you like about our products and services?

Always professional, great job, great service!

Report a concern   August 8, 2018 — Rated 10 out of 10 by Casey Boyles Zerorez Phoenix
What do you like about our products and services?

I really appreciated the 1 year follow up call guys! My busy schedule got the best of me and it was nice to be reminded that it was time to return the sparkle to my home with your service. Prompt courteous and efficient service
again as always.
Thanks again!
Casey

Report a concern   August 8, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Service was great. Carpets came out like new, employees were professional and courteous. Rec;d a call to let me know what time they would arrive. Will definetly use again when needed. Already gave number to a neighbor.

Kudos to David & David who came out. You are lucky to have employees as service oriented and professional as they are. That is customer service. A+++++

Thank you very much !

Report a concern   August 8, 2018 — Rated 10 out of 10 by Kate Hubbard Zerorez Phoenix
What do you like about our products and services?

Technician was very friendly and helpful. Our carpets are so clean and fresh. So happy with this service.

Report a concern   August 8, 2018 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

My carpets look great, just moved into a new home to me and carpets were looking grungy.

Report a concern   August 8, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Techniton was friendly and competent. Carpets are cleaner than ever...very satisfied!

Report a concern   August 8, 2018 — Rated 0 out of 10 by L.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your quote was different than the actual price completed
Price quoted was $230.00 for 1couch & loveseat & chair charge was $304.00
The loveseat & chair were not cleaned due to the material & high temp of water
1st time you cleaned the same couch & 4 rooms of carpeting fir $500.00
Satisfied with work not the price !!

Report a concern   August 8, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great & prompt service

Report a concern   August 8, 2018 — Rated 10 out of 10 by Giles Burroughs Zerorez Phoenix
What do you like about our products and services?

Paul the technician was friendly and did an excellent job. My carpets look like new again.

Report a concern   August 8, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Incredible results and safe for pets and environment

Report a concern   August 8, 2018 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

fast and friendly

Report a concern   August 8, 2018 — Rated 2 out of 10 by B.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You park a van in the customers drive way and start it up, but mean while the the oil pan/ engine block has a MAJOR leak! and leaks all over my driveway.

Report a concern   August 8, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient service

Report a concern   August 8, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Carpet dries quickly,noticeably clean and not stiff or crunchy. Peter F. did a great job on my carpet and upholstery. I have used Zerorez for 7 years and recommend them to friends and family.

Report a concern   August 8, 2018 — Rated 9 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Did a thorough job.

Report a concern   August 7, 2018 — Rated 10 out of 10 by Dorthy Gilbert Zerorez Phoenix
What do you like about our products and services?

Our service man was right on time and very personable. Aron was very polite and explained what he was going to do and answered any questions we had. He also suggested that he could clean our tile grout right after he finished the carpet cleaning. We agreed and it looks brand new. He did an outstanding job on the carpet as well, we had some high traffic spots and now you can't even tell there was any dirty spots at all. Everything looks great and Arron should be complimented on his quality service and friendly attitude. Thank you so much, we will always use Zerorez and ask for Arron again!

Report a concern   August 7, 2018 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals. And very friendly professionals

Report a concern   August 7, 2018 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Polite staff and fair pricing, honest. No smelly residue, great job cleaning.

Report a concern   August 7, 2018 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Carpets look fantastic. This was my first time using Zerorez and I would recommend to everyone!


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