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based on 86496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eddective, no soap residue left over after cleaning
Spot cleaned well and got soap out of rug.
Just thought it was expensive
Carpet seems nice & clean. The operator did a very nice job Thank you
They did a good job and the house is cleaner. Thanks !!
Very professional all the way around.
Thanks.
Very efficient and frandly Chris did a great job
Service tech Joel takes time to do it right!
My carpet wasn’t stiff ! Service person was awesome and knowledgeable! Price was great
Great clean and great service
Low chemicals, skilled technician (Trey R.) doing good job.
The technician did a beautiful job and really paid attention to detail. He was polite, professional, and on time. This is the second time that I have used zerorez and I will continue to use your services in the future. Plus, I tell my family and friends about you too! Thank you for another job well done! Happy Thanksgiving to one and all!
Fast friendly and a clean house!
Thanks
Your associates are very accommodating. And my carpets are always really clean
You did a excellent job cleaning carpets!!
The recliners and sofa-bed we had cleaned turned out great, and our technician was wonderful.
Effective
Service is great and fair pricing.
very efficient, great job in cleaning, dries fast
Overall the cleaning experience was good; the carpet looks much better with the exception of a couple of the stains that came back up after the carpet dried. The technician was very thorough and explained the process.
Very friendly and quick service. I liked very much the follow up call of any changes of charges and when they call when they are on the way.
Your service personnel are always great!
I am a local Real Estate Professional and only use ZeroRez. I have used them personally and professionally for the past 6 years. They clean better, dry faster, stains don't come right back and there is no crunchy carpets when it drys. I will always use ZeroRez and refer them out when ever I have the chance. I would strongly recommend trying ZeroRez.
The tile does look clean. But the mess the technician left behind does not make it worth it and I will probably never do it again. He sprayed the tile cleaner on the floor but also all over the bottom of nearly every wall in my house, as well as on the bottom of my kitchen cabinets. I have since cleaned the cabinets, but have not gotten to the walls. He left a mess on approximately the first 2 to 3 feet of carpet in each of our bedrooms from water coming in, even though the bedroom doors were closed. In our master bedroom he left a track from where he walked because his shoes were soaked with water form our master bath tile (He was also not wearing any shoe booties, which I thought was strange). I explained to him that the carpet was only 2 months old and he promised that it was only water and the carpet would look fine. I can still, a week later, see the discoloration from where he walked and the carpet is crunchy in that area as well. I really thought you guys did a good job 2 years ago when you cleaned our carpet, but I will never call you back to clean the tile.
No smell.
On time polite
The guys were very professional and respectful of my house. They were got right to work and did a great job.
Your scheduling and follow up for confirmation could be improved
Our technician was very thorough, professional and friendly. He did a great job.
The technician was super friendly and arrived on time. The carpet look amazing and feel so fluffy each time they are cleaned by Zerorez. My house is clean and ready for the holidays!