Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning business in AZ. Professional workers and customer service. Thx

Report a concern   November 20, 2018 — Rated 10 out of 10 by Misty Mesic Contracting Zerorez Phoenix
What do you like about our products and services?

I like the great customer service, your product is amazing and your techs are always nice and do a great job!

Report a concern   November 20, 2018 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

Our service technician David was great! He spent extra time working on a few stubborn stains.

Report a concern   November 20, 2018 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Rugs look great and really helped with the pet stains

Report a concern   November 20, 2018 — Rated 7 out of 10 by C.N. Zerorez Phoenix
What could we do to improve?

I love zerorez and have been using you guys for years. However I was disappointed in this visit. My rugs came out ok, but because the tech came an hour early without texting first, I wasn't home, a roommate was. One of my rugs needed a biologics treatment but bc I wasn't home I couldn't authorize it. Now we will have to have you guys come back. I also forgot to request a stain free treatment and would like to have added that at time of service. There were problems with the confirmation text, so I needed to call to have the window of time issued. Just not very good logistics.

Report a concern   November 20, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No residue!

Report a concern   November 20, 2018 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Setting up the service was simple and easy. Fantastic customer service! Representative in home was diligent.

Report a concern   November 20, 2018 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Best product for our carpet, fair pricing, and diligent workers.

Report a concern   November 20, 2018 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Several soiled areas did not come out completely clean on the carpet. The tile came out fantastic.

Report a concern   November 20, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Service was great and I like that you don’t use chemicals

Report a concern   November 19, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Everything!!!

Report a concern   November 19, 2018 — Rated 10 out of 10 by Ty Bauer Zerorez Phoenix
What do you like about our products and services?

Honesty of our service provider and information given.

Report a concern   November 19, 2018 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I appreciate the technicians honesty and how timely they are.

Report a concern   November 19, 2018 — Rated 9 out of 10 by Tony Martinez Zerorez Phoenix
What do you like about our products and services?

It was quick, clean, and very thorough!! The tech did a great job of advising us and giving us options to best serve our needs!!

Report a concern   November 19, 2018 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

fast thorough job

Report a concern   November 19, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgable about the process, and willing to explain as went along. He was very nice and seemed to want to really take care of our needs. We appreciate all his efforts. We would use your service again. By the way, are carpets really look good.

Report a concern   November 19, 2018 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I loved the following:

1. Easy to schedule online for an appointment
2. Actually got a call 30 minutes before the technician arrived
3. Professional technician
4. Quality work
5. Fair price

Report a concern   November 19, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Good customer service

Report a concern   November 19, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals used in cleaning.

Report a concern   November 19, 2018 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Polite and professional

Report a concern   November 19, 2018 — Rated 10 out of 10 by Shellie Nielson Zerorez Phoenix
What do you like about our products and services?

High quality service, and a fantastic cleaning of my carpets every time!

Report a concern   November 18, 2018 — Rated 10 out of 10 by Lee Alton Zerorez Phoenix
What do you like about our products and services?

Very professional, excellent results

Report a concern   November 18, 2018 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

My service was excellent and David did a great job!

Report a concern   November 18, 2018 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Technical was professional and informative about carpet care. Exceptional job

Report a concern   November 18, 2018 — Rated 0 out of 10 by H.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your ads sell your service perfectly, if only you actually did everything you say you could. Walk way areas no better than before I spent almost 400 bucks! I was told dry time was 4-6 hours, and 48 hours later I still have damp carpet. I would like a refund because your services are worthless.

Report a concern   November 18, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Very good

Report a concern   November 18, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

I like that it is free of chemicals. I also love the fact that they are able to get all of my stains out.

Report a concern   November 18, 2018 — Rated 10 out of 10 by Jana Huggins Zerorez Phoenix
What do you like about our products and services?

Jeff was very professional and really nice. He did a great job getting our carpets cleaned. I really like how quickly they are dry and how soft they are after cleaning.

Report a concern   November 18, 2018 — Rated 10 out of 10 by Don Barnes Zerorez Phoenix
What do you like about our products and services?

Everything it all just works thx

Report a concern   November 18, 2018 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

Was super easy to book and Evan was super nice explaining all products and services. Carpet looks GREAT!!


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