Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84663 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2018 — Rated 10 out of 10 by Quinton Martin Zerorez Phoenix
What do you like about our products and services?

Professional and courteous staff. Carpets look great.

Report a concern   August 26, 2018 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

We were very happy with the technician who cleaned our carpets. He was professional and courteous and explained everything completely. The carpets look great!

Report a concern   August 26, 2018 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

I had 3 stains before you cleaned my carpet, I have 3 stains after. 🤔
I think you can see where you can improve. The rest of my carpet looks great. The man that cleaned my carpet was very nice.

Report a concern   August 26, 2018 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Quick and friendly service!

Report a concern   August 26, 2018 — Rated 10 out of 10 by Mark Balder Zerorez Phoenix
What do you like about our products and services?

On time
Very personable
Knowledgeable

Would use this service in a heartbeat again. Tech was excellent and really knew his job.

Report a concern   August 26, 2018 — Rated 9 out of 10 by Paul Bloch Zerorez Phoenix
What do you like about our products and services?

Great job, carpet turned out very nice

Report a concern   August 26, 2018 — Rated 10 out of 10 by Kaluna Lucas Zerorez Phoenix
What do you like about our products and services?

The technician was on time, courteous and informative.

Report a concern   August 26, 2018 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Great service,dries quickly and looks great

Report a concern   August 26, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The "no chemical" and service was great.

Report a concern   August 26, 2018 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

They make sure you’re satisfied before all the work is done!

Report a concern   August 26, 2018 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The technicians, David and Kyle, were courteous, thorough, and professional!

Report a concern   August 26, 2018 — Rated 10 out of 10 by Randy Bunch Zerorez Phoenix
What do you like about our products and services?

They very prompt. They took time out to make sure my furniture was protected and away from the hose. Great service and very courteous.

Report a concern   August 26, 2018 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

You are all always very professional, you do a very good job, my carpets are always clean, and dry very quickly. This last time even though the vacuum suction machine was not operating very good, you warned me it would take longer to dry, but took the extra time to go over the carpets several times to get as much water out as possible, and they were dry in the normal couple hours.

I always recommend you to persons I know, and wish you also operated in Iowa as I would have you out at my place there doing the carpets.

Report a concern   August 25, 2018 — Rated 8 out of 10 by A.G. Zerorez Phoenix
What could we do to improve?

Better explaination the website.. lower pricing if you don't have as many stairs as stated.

Report a concern   August 25, 2018 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

On time. Explained everything. Carpeting looked great upon completion.

Report a concern   August 25, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

You were available when we needed your service, your price was very fair and we loved the time the floor took to dry without the 'crunch'! This is our second time using you and when I asked my husband who should we call, he wanted me to call Zerorez! Thanks for the great service and the great care of our carpets.

Report a concern   August 25, 2018 — Rated 10 out of 10 by J.C.K.J. Zerorez Phoenix
What do you like about our products and services?

Thomas and Gabriel were professional, courteous and knowledgeable about the cleaning of our couch and rug. They were efficient. Their work gave our house a new look! We are very pleased!

Report a concern   August 25, 2018 — Rated 10 out of 10 by Pamela Gusmao Zerorez Phoenix
What do you like about our products and services?

Love the customer service and the way my rugs look after the cleaning.

Report a concern   August 25, 2018 — Rated 0 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The edges are not cleaned properly.

Report a concern   August 25, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

did what you said it would do.

Report a concern   August 25, 2018 — Rated 9 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Honesty and thoroughness

Report a concern   August 25, 2018 — Rated 7 out of 10 by T.B. Zerorez Phoenix
What could we do to improve?

Improve your quality.

Report a concern   August 25, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The service guys are always clean and polite, the carpets always look great. I am always recommending you guys to my friends.

Report a concern   August 25, 2018 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Everyone was professional from the first call I made to the initial visit by the representatives who provided the service.

Report a concern   August 24, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The technicians were very thorough and conscientious. I appreciated that!

Report a concern   August 24, 2018 — Rated 10 out of 10 by H.I. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable technicians that did a fantastic job cleaning the carpets and grout!!

Report a concern   August 24, 2018 — Rated 3 out of 10 by T.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Austin was done quickly and I thought efficiently but as my husband came home he said the carpet did smell and as I got to sniffing he was right. Our previous experiences have been great so I really just expected the same result. I kept it off the ground and lysol but it still isn't as fresh as previous. Now as I look at the furniture the chair cushion still had pet hair. Hmmmm

Report a concern   August 24, 2018 — Rated 8 out of 10 by B.S. Zerorez Phoenix
What could we do to improve?

Lingering smell in one of the rooms, nearly a week after cleaning. The technician rushed through the service, and gouged the freshly painted walls with the equipment. I will not recommend a company who’s employees have such a lack of respect for personal property. I gave a score of three...yet the review says eight.

Report a concern   August 24, 2018 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

carpet looks great

Report a concern   August 24, 2018 — Rated 10 out of 10 by Annie Miller Zerorez Phoenix
What do you like about our products and services?

Awesome tech!


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