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based on 86496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do a good job!
Your representative was very friendly and helpful. He did a great job!! I have recommended you to several of my neighbors.
Less chemicals and very nice employees.
i was very happy with the end result. the technician was very knowledgeable and very nice.great job!
Great friendly service! My carpets look good!
It was good ... we had some blood stains that showed up the next day ... do you have any other methods/tips for removing dried blood? We understand that it is a difficult stain to treat.
Have the trainee wear plastic booties when working in the house.
Everything! My carpets looks brand new and they are very old. Your employees were professional and thorough! I won’t use anyone else ever!
Thorough cleaning, no residue.
I have had my carpet cleaned many times but this is my first experience with zerorez. This was the fastest and most efficient cleaning I have had. There was no smell (which is very important to me as I am sensitive to cleaning smells) and only took 4 hours to dry!! Usually I’m waiting all day. It drys soft, not crispy like some others I’ve had. My technician was ahead of schedule and let me know in advance which worked out great! I will definitely be using zerorez again.
Zerorez always does a great job on my upholstery, and with getting the pet odors out! The technicians are always professional and courteous. Very pleased with the products and with the service!
Our tile and grout are so clean! Our carpet and furniture are also clean. The employees are very polite and hard working.
Our technician Austin was very thorough and explained the process since we had not used Zerorez before. Carpets look better than ever. We will always use Zerorez!!
Abraham was very professional and conscientious and did a great job!
Tech was great, did an amazing fast job
Professionalism and efficiency of the crew. And the alternative to chemical cleaning.
Maybe being a bit more detailed. There were couple of spots in the kitchen that didn’t get cleaned. This was specifically in the grout in the most trafficked area.
You clean thoroughly and are able to remove all the stains and spots
Nice young man, polite, helpful. Service was organized and efficient, rugs turned out very well!
The technicians were great, very nice and informative. Everything looked beautiful.
Carpets always come out beautiful and had the tile cleaned for the first time and was very happy with the results.
Actually cleans the carpet. Friendliness
Amazing service and people!!!
The Tech was great!
I like that your cleaning system, doesn't leave a residue behind.
I have also had good tech's that have done a good job.
Was not happy to find out that what I was quoted was not going to clean my furniture. Then I was told there was a up charge. If I wanted it cleaned and after it was done was told, that this is the best they were going to be able to do . The men were both friendly and professional and seem to do a good job. I feel if you can not clean things with with your quotes you should be sending someone out to look before you quote a price. They did a light test and there were no special stains other than dirt and yet they required a up charge to do the job. The sofa looks okay but I am not thrilled with what I had to pay for something that is just okay not great .
Easy and great job.
I love the online scheduling, the great price, the professionalism of the technicians, and knowing my satisfaction is their top priority.
They were prompt & very professional! Job well done!

This was a great experience. The technician was very thorough in explaining the process and in the work itself.