Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2018 — Rated 9 out of 10 by F.L. Zerorez Phoenix
What do you like about our products and services?

I really like how good the carpet get cleaned when the job is done.

Report a concern   July 29, 2018 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Your service man was very professional he did a good job I like the carpet looks good

Report a concern   July 29, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

I like the idea of not having chemicals in my carpet to attract dirt after it has been cleaned. There is no guarantee that the others have successfully cleaned the soap out of the carpets.

Report a concern   July 29, 2018 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Friendly technician as well as customer service. Dispatcher was able to have technician arrive earlier per my request.

Report a concern   July 29, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I am so impressed with the level of service. He was so helpful and thorough. And I’m actually shocked at how effective the cleaning process was on my carpet. I highly recommend Zerorez.

Report a concern   July 29, 2018 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The service tech was prompt, polite, informative and did a great job.

Report a concern   July 29, 2018 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

That they don’t pressure you to up grade with different solutions. The people are all very nice

Report a concern   July 29, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Dylan did a great job getting my dingy carpet clean again. He was very courteous and professional. My carpet looks so much better.

Report a concern   July 29, 2018 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

The tech was super Informative, took his time, and did a wonderful job. I also Like the quick dry time, and the non toxic formula.

Report a concern   July 29, 2018 — Rated 10 out of 10 by Shawnee Jarman Zerorez Phoenix
What do you like about our products and services?

That there is NO residue after my carpets are clean. My carpets feel like I'm walking on air afterwards instead of crusty sticky residue left from shampoos.

Also, I have had my carpets cleaned by Zerorez numerous times and am always so pleased with the friendliness of the technicians!

Chris Wilde was my technician this time and true to past experiences he was so friendly and did an amazing job on my carpets!!

Thanks Chris and Zerorez!!

Report a concern   July 29, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Always professional and friendly technicians. Carpets look great! Thank you

Report a concern   July 29, 2018 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

No residue and carpet feels really clean

Report a concern   July 29, 2018 — Rated 10 out of 10 by Cathy McCown Zerorez Phoenix
What do you like about our products and services?

It doesn’t take long dry and the floor is clean
Chris was professional and he did a awesome
Job

Report a concern   July 29, 2018 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Excellent service man. Carpets look great.

Report a concern   July 29, 2018 — Rated 10 out of 10 by Kimberly ONeill Zerorez Phoenix
What do you like about our products and services?

Carpet looks fantastic and service tech was extremely professional.

Report a concern   July 29, 2018 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Stephen was super nice and did a excellent job!

Report a concern   July 29, 2018 — Rated 10 out of 10 by Scott Schwartzman Zerorez Phoenix
What do you like about our products and services?

Zerorez is our go to choice for carpet cleaning! Brandon is really nice, worked his tail off to clean our stubborn pet stains and really made us feel at ease! Thanks Brandon and Zerorez!

Report a concern   July 29, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Good job! Carpets look great, your rep worked hard and was polite!

Report a concern   July 29, 2018 — Rated 10 out of 10 by Sarah Fahim Zerorez Phoenix
What do you like about our products and services?

Great service! Never thought the stains in my carpet would come out! You got 'em, 95% anyway! Very happy!

Report a concern   July 29, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

I have used ZeroRez prior to my experience on 07/28, this was definitely a positive experience! Jesus Zarate was the technician and was excellent, he even used some different machines, and raked the carpet at the end! Carpet looks the best it ever has, for being in this house for awhile!

Thank you,
Name removed
5981 W Venus Way

Report a concern   July 29, 2018 — Rated 10 out of 10 by JoBeth Minks Zerorez Phoenix
What do you like about our products and services?

Angela was professional, clean and courteous. She listened to my concerns and treated me with respect. She was able to cite professional opinions and worked well and diligently to stay on time without me feeling rushed or stressed. (I hope you give her an allowance for her phone as well since she has to use it for business and I don’t think it should be expected since it is a business expense). Thank you. Angela is a great employee and asset for your company. Jo. (Please correct th spelling of my name on my email to JoBeth 😀)

Report a concern   July 29, 2018 — Rated 10 out of 10 by Austin Thompson Zerorez Phoenix
What do you like about our products and services?

They clean well and services are fast. Also on schedule

Report a concern   July 29, 2018 — Rated 10 out of 10 by Charles Smisek Zerorez Phoenix
What do you like about our products and services?

Quick and efficient

Report a concern   July 29, 2018 — Rated 8 out of 10 by L.K. Zerorez Phoenix
What could we do to improve?

I had moved most things off the carpets to be cleaned, but had some easy to move things like a desk chair stil on the carpet. The cleaner made no effort to move it. He could have just asked me to and I would have but he didn’t clean that small area of carpet.

Report a concern   July 29, 2018 — Rated 0 out of 10 by T.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your product does not work.

Report a concern   July 29, 2018 — Rated 8 out of 10 by W.P. Zerorez Phoenix
What could we do to improve?

I have had Zerorez before and this time the carpet did not come as clean as I wished. I brought this to the attention on the technician and he did not seem too interested in coming up with a reasonable solution. I think I will try another company next time.

Report a concern   July 28, 2018 — Rated 10 out of 10 by Kathy Thielen Zerorez Phoenix
What do you like about our products and services?

Our carpets look great and the customer service was great!

Report a concern   July 28, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Carpets look great, house smells fresh

Report a concern   July 28, 2018 — Rated 5 out of 10 by L.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There is a residue on the floors and in all the creases of the base boards. I might give a different review once this issue is resolved.

Report a concern   July 28, 2018 — Rated 10 out of 10 by Laura Chappel Zerorez Phoenix
What do you like about our products and services?

So easy to schedule (and reschedule). Kept us informed, showed up on time. Steve was knowledgable, thorough and very nice. Wanted to tip him but very impressed that you don't accept tips.


Privacy Policy