Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Quick, On-time did a good job.

Report a concern   September 27, 2018 — Rated 10 out of 10 by Nathaniel Clark Zerorez Phoenix
What do you like about our products and services?

The service guy was great, and did a great job.

Report a concern   September 27, 2018 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Everything, mostly that they don’t use harsh chemicals or make your carpet feel crunchy.

Report a concern   September 27, 2018 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

The tech’s are great

Report a concern   September 27, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Very friendly technician, carpets look great!

Report a concern   September 27, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Job is done well and fast. Schedule was made with a 2 hour window and they arrived with in it. Job was done in a timely number. Also like that it doesn't take all day for the carpet to dry.

Report a concern   September 27, 2018 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Very professional and courteous

Report a concern   September 27, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The associate that cleaned our tile did a fantastic job and was very professional.

Report a concern   September 27, 2018 — Rated 10 out of 10 by N.V. Zerorez Phoenix
What do you like about our products and services?

Floors had a film and grout was black, the film and black grout lines are gone, walked around in white socks after ZeroRez treatment and sock were still white! Will definitely use them again!!!!

Report a concern   September 27, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   September 27, 2018 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The men who did the job seemed very professional.

Report a concern   September 27, 2018 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, very considerate of furniture - carpet looks great, almost like new.

Report a concern   September 27, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We were very satisfied with the services. Both technicians Todd and Brian were very knowledgeable and worked well together. Good quality and good service.

Report a concern   September 27, 2018 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

There’s absolutely no residue, just like the radio ad says! I had a baby shower that weekend and women were touching the carpeting to see if they could feel anything. I was impressed.

Report a concern   September 27, 2018 — Rated 10 out of 10 by Sally Horvath Zerorez Phoenix
What do you like about our products and services?

Your employees

Report a concern   September 26, 2018 — Rated 10 out of 10 by V.G. Zerorez Phoenix
What do you like about our products and services?

I was extremely impressed with the results!

Report a concern   September 26, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

It was quick.

Report a concern   September 26, 2018 — Rated 2 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile looks horrible.

Report a concern   September 26, 2018 — Rated 3 out of 10 by P.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I already text late yesterday about our granite cleaning. We were disappointed with the results, thought it would be all shiny and there are many dull areas yet. It needed to be buffed more or whatever they do. The fella was nice who did it, he said to call or inform if there were any areas of concern. They said it was brought to management’s attention, I’ve heard nothing.

Report a concern   September 26, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent and the technicians were beyond great!

Report a concern   September 26, 2018 — Rated 10 out of 10 by Leah Sitek Williams Zerorez Phoenix
What do you like about our products and services?

First of all, the tech Steven, was amazing! He was so thorough and didn’t leave until I approved of every room and square inch. The price I got online was the same when he got here and the same at the end. I had my entire house done, carpet and tile. I love the way it all turned out. So worth the money! I will use zerorez every time I need my floors done and would recommend them to everyone! Thank you Steven!!

Report a concern   September 26, 2018 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Tech arrived ahead of time and did a great job!

Report a concern   September 26, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I have availed myself of your service for many years-since the first time you cleaned my carpet and tile, I have not considered any other service-and there are many, as you know. I have been impressed every time by the great finished product, and the stellar customer service from first call to the cleaning crews! The only suggestion I would offer is that you could move heavy furniture-many like myself are not able to do that or do not have others in our circle who can help with that aspect.

Report a concern   September 26, 2018 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

The tech was on time and was very knowledgeable about the system. There was no chemical smell and carpets were clean.

Report a concern   September 26, 2018 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Punctual. Clean. Friendly. Would recommend to a friend

Report a concern   September 26, 2018 — Rated 1 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was really hoping I would see a big difference in the tile that I have not had professionally cleaned in the 12 years of living in my home. Not only was there not a noticable difference, I was left with dirty footprints and leaves in the areas that were not being treated.

Report a concern   September 26, 2018 — Rated 10 out of 10 by Larry Wooster Zerorez Phoenix
What do you like about our products and services?

Zero Rez did a tremendous job yesterday @ my rntl trlr in Mesa 😎 ! I'd highly recommend them 2 anyone 😎 ! I'll continue 2 have Zero Rez 2 clean my trlr rugs , Luv sofa frm now on ! Thank u very much Zero Rez 😎 !

Report a concern   September 26, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

I called in to place my order because I was providing it as a gift for one of my clients. The customer service on the phone was wonderful. They weren't pushy they just listened and politely talked over the pros and cons of the various options. It was a nice hassle free customer service that will bring me back to do business again.

Report a concern   September 26, 2018 — Rated 10 out of 10 by Denise Coan Zerorez Phoenix
What do you like about our products and services?

First Tim’s using Zeroez and we’ll never use another carpet cleaning service. Technician was prompt, friendly and thorough. Got all the spots out and did not upsell any pretreating.

Report a concern   September 26, 2018 — Rated 3 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service was very expensive and did not clean the grout as advertised. I also had to clean afterwards from the spray on my cabinets, walls and toilets. It left dirty spots everywhere.


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