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based on 86488 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, great product and result.
Good job. Was on time the the carpet looked great.
Jeremy provided excellent customer service. Thank you!
Friendly, efficient tech
Quick, polite, not too pushy. No sweet or cleaning smell after finished!
The scheduling process. I originally made the appointment online, and I made a Sunday appoinment. I got a follow up call from Zerores saying they could lower the quote which was nice. After the follow up call I called you guys to Confirm the appointment, knowing it was on a Sunday and it was confirmed. A few days after I got another call saying you guys do not work on Sundays and we need to reschedule. This was after I had already made arrangements. Seems like this could have been avoided pretty easily, if it was just a glitch in the software.
This was an overall great experience! Easy to work with since we were out of town needing to move in and they worked with us on every little detail while not being there. Loved the out come and how nice our floors looked!
Great service. Allergy friendly for extremely sensitive people.
Everything
On time! Courteous.
Michael Campos our Zerorez technician was prompt, courteous and informative.
Clean fresh carpets.. no crunch and no residues
The service was great, the Technician explained the process before beginning and the carpet looked brand new when he was done. I will definitely call Zerorez again.
Our tech super amazing, it’s how quickly your prices add up to “effectively “ clean the carpet. $75 a gallon for pet spots and the tech says maybe 3-4 gallons! I feel I should have just rented a cleaner from the super market, I’m sorry I can’t afford that!
On time, thorough, professional and friendly!
The technician took the time to make sure the stains I let him know about were treated and taken care of. Even the stains that were not able to lifted the previous two times I have had Zerorez come in and clean the carpets came up with the care and attention that this technician took to really get things done.
The technician was very professional and helpful in helping us determine which services we needed and he did a great job overall. We will definitely use Zerorez in the future. Thanks!
My carpet comes out so clean my dogs cannot find their old spots! Its worth every penny!
Cleaner carpets.
I love the service and the work you do. I don’t like having to pay the additional fee because I’m on the second floor.
The staff is polite and friendly. The worker was knowledgeable and very efficient. Job well done.
Tech was very good and thorough.
I like the lack of chemicals and when my carpet is dry, it's clean and soft not crunchy. Everyone who has come to our home has been nice, respectful and very knowledgeable. I don't think I could ever ask a question they wouldn't be able to answer. They've never talked down to me when sharing what they know. I never feel like anyone has ever rushed to get the job done. The work is always thorough and complete.
We loved the service. Our technician was awesome! The furniture and rug came out perfect (we have white furniture)! We will definetely use this company again. Thank you for amazing service at a very reasonable price!!
Steve was amazing. Very knowledgeable and courteous.
Not really impressed with the tile cleaning. Most of the floor looks good. Tech missed a few areas through out the floor. He missed spots a big as 2-4 inches. Out from the baseboards. He missed a whole length of tile right in the middle of my kitchen. Carpet cleaning was excellent though. Would still call zerorez in the future. Price seemed fair.
That they really do work. Thank you!
Great job, carpets very clean.
The service technician was competent, thorough and professional. He arrived well within the promised time window and did not waste time getting to work. The reason for the cleansing was to remove soap, germs, allergens and other nasty items that was making the household unwell. I have heard the ads for ZEROREZ on the radio and I am glad to say they lived up to the reputation. We will use them in the future and will recommend them to others.
Prices are reasonable and scheduling was convenient. Good job too!