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based on 87574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My floor feels amazing! You can literally feel the difference the minute you walk on the carpet. I am very impressed.
Prompt, efficient and great pricing. Chris did an excellent job on my tile. He was so kind.
They did an awesome job. The prices were reasonable, and they are such nice people to work with.
Carpets are clean. Very clean. Service guy very professional and did an excellent job.
Thank you for the pre-tretament calls, calls to verify the appointment time, and a very timely call before the arrival. The process went well, and the tech was very courteous and skilled. Thank you.
Great job, good customer service!
The guy that cheated my area rug hit the wall wet and bedded up my drywall. This was the second service. I had two in the same week. Not sure which survey this is
Amazed at flexibility and patience of carpet cleaner. Cleanliness and anti toxins were a concern made evident by both the consumer and business.
No harsh chemicals - quick service
I loved the detail, that Lacey the Tech did on my carpets and floors... they all came out fantastic... and she was very knowledge on questions that I had ... I will be requesting this tech again in the future when we go to do our carpets and floors again... this time out was a full house cleaning as it had been around 3 yrs since.. tech recommended that we do our traffic areas and kitchen about every 6 to 8 months a year at the latest.. that we will do...
I will recommend Zerorez to all my family and friends ... Great Job !!
Only one thing I would have done was wait a few more days ... because in February you were celebrating 15 years in the business and I could have saved 15% off my bill which would have been $ 60.00 to me :(
Other than that the service and tech was an A + job... products used were great carpets came out soft and clean and tile looking like new...
Thanks Again ... Richard Lopez of Mesa az
The technician was very friendly and informative. I feel like he gave the best recommendation for our current carpet situation.
Great service provided by the actual people who come out and clean your carpets
Very professional and the carpet look great!!
THe carpets always look clean and smell fresh after Zerorez has been here. I have always had good people show up to do the cleaning.
I like the feel of the carpet afterwards, it isn’t stiff or feel like dried soap. The Tech was very informative
Let’s talk about how SOFT my carpet felt after zerorez came out! Not only did they get the stains out but my carpet is AMAZING! Would definitely recommend and will definitely be using them again!
Your employee was friendly and courteous. The carpet looks good even in high traffic areas.
The technician was prompt, friendly, and provided excellent service. The carpets look and feel fresh and clean.
Quick and did a great job!
clean carpet and doesn't take all day
Jeremy was very professional, did a great job, arrived at the time I was quoted, RV carpet is beautiful, and it did not cost me a fortune!!!
Same wonderful service as we received at the business where I am employed.
Thanks Jeremy and Zerorez.
Cookie
2nd time I've used Zerorez. Very happy with them and will use them again.
Every advertisement I have heard says the carpet dries faster with zerorez, this was not my experience. The carpets were finished by 945 AM, when I went to bed around 10 pm the floors were still too damp to move the furniture back. This is pretty standard dry time, but the advertisement gave me different expectations. The tech that came out was professional, knowledgeable, and super Nice. I give him a 12 out of 10!
Fast, easy, and efficient. Cleaner smells good to
Everything turned out great but some of my stairs are still wet. It was Saturday when they were cleaned. That's crazy that they are still not dry.
The tech was prompt, knowledgeable and friendly. My carpet looks great
I believe a couple of spots were missed, based on the still-dark color of the grout. I will give it another day or two to make sure everything is dry, then call for a follow-up. Otherwise, I love knowing, and seeing, that my floors are really clean.
Had low expectations on tile cleaning. Tile came out great! Big difference! Carpet was done perfectly as always. Our tech (Devin) was a professional in every way. Answered all of my questions
Everything is always very well done and professional. Love the technician's work.

The service man was on time and did a good job. The product is a clean process and has no chemicals.