Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2018 — Rated 10 out of 10 by Elena Spelson Zerorez Phoenix
What do you like about our products and services?

My carpets looked new after the service and smelled fresh

Report a concern   October 8, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great job !!

Report a concern   October 8, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Everything was great. So happy you came out to visit.

Report a concern   October 8, 2018 — Rated 8 out of 10 by B.H. Zerorez Phoenix
What could we do to improve?

The workers were very nice. But they were in a very big hurry and missed parts of the tile and the corners of the carpet

Report a concern   October 8, 2018 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

I thought Carson was awesome very polite and patient

Report a concern   October 8, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Ismal our technican did a wonderful job. He was very helpful in answering any questions I had. He is a good addition to your team.

Report a concern   October 8, 2018 — Rated 5 out of 10 by A.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet looks exactly the same in terms of spots, except now its crunchy to walk on. I expected more. I think I could have done just as well with a Hoover steam vac. I appreciate the fact that I didn't have to do the actual work but expected better results from a professional.

Report a concern   October 8, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

My service person was just fantastic. My carpet looks like new again. I am very happy with your company, this was my first time with zerorez. Thanks again.

Report a concern   October 8, 2018 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Quick and easy very knowledgeable about products. Thank you .

Report a concern   October 8, 2018 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

No residue, super clean, great technicians, timely, dependable, friendly and affordable. Love your cleaning service.

Report a concern   October 7, 2018 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Service technician was very nice and professional. He did a thorough job. We are extremely satisfied with the tile and grout cleaning.

Report a concern   October 7, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Does a great job. I have 20 year old carpet and it looks better than I expected for a clean up on 20 year old carpet.

Report a concern   October 7, 2018 — Rated 10 out of 10 by Kevin McMaster Zerorez Phoenix
What do you like about our products and services?

No chemicals in cleaning. Service tech was thorough and explained everything well

Report a concern   October 7, 2018 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

My tile looks great. My technician was very professional and friendly.

Report a concern   October 7, 2018 — Rated 8 out of 10 by I.H. Zerorez Phoenix
What could we do to improve?

Didn't get the carpet as clean as I hoped. Maybe I was expecting too much.

Report a concern   October 7, 2018 — Rated 10 out of 10 by Adaline Park Zerorez Phoenix
What do you like about our products and services?

This is the second time I have had Zerorez clean my carpets. Both times, I have been very pleased. They are timely, professional, and explain exactly what they are going to do. Next time I need them cleaned again, I will be calling Zerorez!

Thank you Zerorez for doing a wonderful job on my carpets.

Report a concern   October 7, 2018 — Rated 10 out of 10 by joseph heiser Zerorez Phoenix
What do you like about our products and services?

Great price love the results Chris was great

Report a concern   October 7, 2018 — Rated 10 out of 10 by James Peake Zerorez Phoenix
What do you like about our products and services?

Tech was professional and courteous

Report a concern   October 7, 2018 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

The carpet was clean and felt like carpet when it dried.

Report a concern   October 7, 2018 — Rated 8 out of 10 by K.L. Zerorez Phoenix
What could we do to improve?

For the prices charged there should be no snafus (at least without a discount) we were tied up nearly 5hours because the truck broke mid clean and it took an hour and half to restart the process. The tech was personable and did a fine job though...

Report a concern   October 7, 2018 — Rated 10 out of 10 by Holly Dill Zerorez Phoenix
What do you like about our products and services?

Sydney was amazing!

Report a concern   October 7, 2018 — Rated 10 out of 10 by Marge Bray Zerorez Phoenix
What do you like about our products and services?

Excellent work, my tile hasn’t been this clean since it was installed over 20 yrs ago. Tile and grout look brand new. The technician, Rob, was amazing. He is knowledgeable, friendly, and considerate. I requested him for our carpet cleaning in two weeks. I would definitely recommend Zerorez

Marge

Report a concern   October 7, 2018 — Rated 2 out of 10 by D.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet was filled with dog urine. The person, who was very nice said he probable could not get the stain out. So basically I will have to call another company to clean the room again and get the smell out.

Report a concern   October 7, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

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Report a concern   October 7, 2018 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

This is our first time having Zerorez clean our carpets. While it was a little pricey, it was so worth it. The carpets came out clean and when they dried, they were soft, not stiff or made the crunch sound when you walk on it. Furthermore, it was fast and easy to make an appointment and they arrived around the time slot they had provided. The Zerorez employee that cleaned the carpet was friendly and was fast. We are very satisfied with there service. Thank you Zerorez!

Report a concern   October 6, 2018 — Rated 10 out of 10 by Anna Werwick Zerorez Phoenix
What do you like about our products and services?

Honest, timely

Report a concern   October 6, 2018 — Rated 10 out of 10 by Ronda McNay Zerorez Phoenix
What do you like about our products and services?

Service was great!

Report a concern   October 6, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Efficiency and timliness

Report a concern   October 6, 2018 — Rated 10 out of 10 by Tirsa Quartullo Zerorez Phoenix
What do you like about our products and services?

My rugs are clean with no crunchy residue

Report a concern   October 6, 2018 — Rated 0 out of 10 by L.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to have the guys come back to re-rinse the floor due to Being all streaky and cloudy. Plus the grout did not look much better at all. Some was very dirty looking. I was very disappointed.


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