Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 13, 2018 — Rated 6 out of 10 by A.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Much higher price than your competitors and we were charged much more than the estimate that I was originally given

Report a concern   October 13, 2018 — Rated 8 out of 10 by A.S. Zerorez Phoenix
What could we do to improve?

The material on my sofa was left ruff looking. Also, it looks not clean in spots, but feel it is the material. The tech very hard an took his time, I would use u again.

Report a concern   October 13, 2018 — Rated 10 out of 10 by Jim Juras Zerorez Phoenix
What do you like about our products and services?

The cleaning service was excellent. Sidney P. was most courteous and highly professional.
He explained the Zerorez process and demonstrated the cleaning results we could expect on a small section of carpet before cleaning the entire carpet. The overall quality service and price
was excellent and exceeded our expectations.

Report a concern   October 13, 2018 — Rated 0 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains resurfaced within 2 days— don’t think your product lives up to the hype.

Report a concern   October 13, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Although some spots came back. We liked the carpet cleaning.I liked that you called to alert the time, and technition was on time.

Report a concern   October 13, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional, and careful service reps. I feel the carpet is really clean as well as looking good.

Report a concern   October 13, 2018 — Rated 10 out of 10 by Jodi Wade Zerorez Phoenix
What do you like about our products and services?

Informative service, good customer - personal service

Report a concern   October 13, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Fast and easy. A very good technician, professional and courteous. Will use again.

Report a concern   October 12, 2018 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

The employee was professional and provided great service. The carpet looks great and smell clean.

Report a concern   October 12, 2018 — Rated 10 out of 10 by Gina Kuszmaul Zerorez Phoenix
What do you like about our products and services?

What an amazing experience. My carpets are about 6 years old and I have had them professionally cleaned only one other time (not by zerorez)
I can’t not speak more highly of the outcome and the look of my carpets. I appreciated the technician, (Austin), who made sure he answered every question I had. That evening, and this morning ,my carpets did not have that rough feeling... the rooms smelled fresh and clean and my little problem areas GONE!
Also, I scheduled a time window between 2-4 pm. I was sent reminders through text and called when the tech was on his way. He promptly rang my door bell at 2:02 PM. Love that my time was respected and of great importance.
I would definitely recommend this company for all of your cleaning needs. They have a wide range of services available!
Gina
Goodyear, Az

Report a concern   October 12, 2018 — Rated 9 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Products are good
Representative very good, efficient and very good about explaining
Service, I feel, is too expensive

Report a concern   October 12, 2018 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

The entire operation from start to finish is exceptional. Everyone I've dealt with is professional, personal and wants to make sure that the customer is satisfied. That is certainly refreshing today. It's hard to find companies that take pride in what they do. I can't say enough about your staff. I want to commend Shantayvia, Micah and Kyle for their efforts!

Report a concern   October 12, 2018 — Rated 10 out of 10 by Bob Tietz Zerorez Phoenix
What do you like about our products and services?

Our rep Junior was very professional.

Report a concern   October 12, 2018 — Rated 10 out of 10 by Victor Pinzon Zerorez Phoenix
What do you like about our products and services?

Zerorez is a superior cleaning service in every respect! I used to use Stanley Steamer for five visits. There is no comparison! Zerorez, in my opinion, tops them all. I believe that anyone who tries Zerorez will not be disappointed. Victor Pinzon, San Tan Valley, Az

Report a concern   October 12, 2018 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Services are wonnderdul but the people make the company!

Report a concern   October 12, 2018 — Rated 10 out of 10 by Denise Murphy Zerorez Phoenix
What do you like about our products and services?

Great service and courteous technician. My floors and carpet look great!

Report a concern   October 12, 2018 — Rated 6 out of 10 by G.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No disappointment, we don't know anyone

Report a concern   October 12, 2018 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

very thorough and professional

Report a concern   October 12, 2018 — Rated 5 out of 10 by M.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Unable to eliminate the odor in rug.

Report a concern   October 12, 2018 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I was happy with the carpet cleaning but not happy about my travertine flooring not being cleaned due to sealant.

Report a concern   October 12, 2018 — Rated 6 out of 10 by V.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was nice. But honestly I just think I paid too much for the service. My floors weren't dirty enough and there were still some spots that weren't totally cleaned.

Report a concern   October 12, 2018 — Rated 10 out of 10 by Sharon Forster Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly and reliable good service

Report a concern   October 12, 2018 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

The technician took time to treat all the urine stains on our carpet. He was polite, and thorough with the cleaning.

Report a concern   October 12, 2018 — Rated 10 out of 10 by Matt Koglmeier Zerorez Phoenix
What do you like about our products and services?

Junior did a great job!

Report a concern   October 12, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

On time
Service good
And clean carpets

Report a concern   October 12, 2018 — Rated 10 out of 10 by Katura Salinas Zerorez Phoenix
What do you like about our products and services?

My light colored and plush carpet came out very clean and I am super happy with the results!

Report a concern   October 12, 2018 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

The best carpet service I have ever had

Report a concern   October 12, 2018 — Rated 10 out of 10 by Shannon Martinez Zerorez Phoenix
What do you like about our products and services?

I appreciate that Zerorez was flexible with scheduling, and that I was able to get my carpet, stairs, and rug cleaned within a day or two of calling.

Our technician, Tarrell, was friendly and efficient! I will absolutely call Zerorez in the future.

Report a concern   October 12, 2018 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Rep was excellent!!!!

Report a concern   October 12, 2018 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Quality of work! The cleaner was courteous, on time and hard working


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