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based on 87574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A few things I got a call to show up two hours before the appointment time. I did not state it was ok but my daughter said yes due to me being at work and could not take the call. I was not impressed with the carpets it was just ok. I still see little stains that the company I used in the past could get out. So meh is my feedback.
Just making sure the grout up against wall is a little cleaner and going over everything once or twice over at the end.
The two gentleman that cleaned our floors were very nice and professional.
Zerorez gets the dirt and stains out. The whole house smells fresher after the job is finished. After the carpets are cleaned they sprayed a stain protectant on the carpet to help prevent future stains from saturating the carpet. We have used them before and we will use them again.
Made the carpet look like new! Zerorez Rep did an awesome job.
Very professional,they do a great job.
very thorough
timeliness and price
Professional and competent. My carpets get cleaner and stay cleaner longer!
I like that my cats can be on the carpet without any chemicals being used.
The job was done very fast. No attention to detail
Wonderful technician. Very thorough and took his time explaining carpet care.
Quick and. Looks great
No residue.
The service was great thanks so much Erin was excellent will always use him please give him a raise
I don't have any suggestions. I answered "7" in the questions simply because I rarely recommend any company to my friends.
You did a fine job.
Service and Quality with a smile!
Natural
Aaron, the technician, was very timely, courteous, and thorough. He worked diligently to make them look almost new again. I'm beyond grateful for everything done to bring my carpet back to life!
After having my carpets cleaned by zerorez there was no odor from the cleaning solutions like there has been with other carpet cleaning companies. The carpets look great went they aren’t crunchy to walk on like my previous cleaning experiences have been with other companies. I am very pleased with the results and would absolutely use them again and recommend them to friends and family.
Good process; good employees; good service.
Service guy was prompt and friendly. Carpet turned out great, without a chemical odor.
Zerorez is the best
Professionalism, the no soap feature and great carpet results!
The service guy was just awesome. Very friendly and personable. He told it to me straight and understood when I had to adjust the plan. Yes I’d recommend them!! Great company!
Very pleased with the tech Mike he was pleasant and very polite did a great job and when he left the rugs looked like new even though they are 17 years old.
We will definitely use Zerorez again.
Nancy
Everything
I am always pleased with the service and our tech was pleasant and did an outstanding job!!
The employee was very nice and very accommodating, but I'm very disappointed in the product. My house smells worse than it did before cleaning my carpets. It seemed to bring out my pet smell more.
Carpets came out great and price was reasonable
Good quality cleaning without chemical smell. Cleaners have always been quick and efficient.