Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86486 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 5, 2019 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Always room for improvement.

Report a concern   February 4, 2019 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Great job cleaning out stains and technicians are very efficient and courteous.

Report a concern   February 4, 2019 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Due to a cancelation, Michael arrived earlier than my scheduled appointment. He was professional and very helpful in assisting me with a few pieces of furniture. The Zerorez cleaning process is excellent and healthy for my family. I am very pleased with my clean carpets and the service I have received in my previous cleanings from Zerorez. Thank you!!

Report a concern   February 4, 2019 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient

Report a concern   February 4, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

My first time using Zerorez. The two men were very thorough and professional. They explained everything very well. I was very very happy with how my area rugs and carpet looked after they were dry.

Report a concern   February 4, 2019 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Technician, Paul, was polite and knowledgeable. Told me exactly what to expect. O will request Paul the next time.

Report a concern   February 4, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Expert staff, excellent system of cleaning

Report a concern   February 4, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The carpet looks clean and stays clean. Spots do not return.
No mess. Nice competent employes.

Use my first name only, please.

Report a concern   February 4, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

It’s clean! Quick service and friendly young attendant.

Report a concern   February 4, 2019 — Rated 5 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Do you technician was supposed to look at the carpet and let me know if there were any special needs because of the pets. He didn’t let me know of anything so I figured there was nothing that needed to be done. When I went into the master bedroom after he left you could tell there were spots that weren’t cleaned because there were two spots from the pets that where they are bright as day. I don’t mind paying additional If that’s what it takes I just really wanted my carpets fully clean. I wish someone would’ve told me rather than paying $320 and still feeling like my carpets are not clean.

Report a concern   February 4, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and effective

Report a concern   February 4, 2019 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Very clean. Dries quickly. Professional service.. Fair pricing.

Report a concern   February 4, 2019 — Rated 3 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician did not go over pricing with me when he got to my house. The cost was more then double of what I anticipated. The sales person on the phone did not break down costs by service.

Report a concern   February 1, 2019 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for several years. We have always been very satisfied with the results. We wouldn't return if we were not satisfied!
The technicians were very polite and professional.

Report a concern   February 1, 2019 — Rated 10 out of 10 by Lisa Esquivel Zerorez Phoenix
What do you like about our products and services?

Made my carpet look brand new

Report a concern   February 1, 2019 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Love Zerorez:)

Report a concern   February 1, 2019 — Rated 7 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

Have tech clean behind doors. Didnt know I should have check and my puppy had gotten sick and wasn’t cleaned

Report a concern   January 31, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Everything was perfect as usual. Zerorez is the ONLY carpet cleaning service I will use! Thank you Zerorez!

Report a concern   January 31, 2019 — Rated 10 out of 10 by Annette Wilkins Zerorez Phoenix
What do you like about our products and services?

Great looking work - courteous and easy to work with.

Report a concern   January 31, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Quality, professionalism

Report a concern   January 31, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Great job I felt comfortable

Report a concern   January 31, 2019 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Clean,friendly, hard working technician (Jared) . On time and good results on carpet and area rug.

Report a concern   January 31, 2019 — Rated 10 out of 10 by Charles Osbun Zerorez Phoenix
What do you like about our products and services?

I got a good Tech...was actually a “Honest Tech”!

Report a concern   January 31, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

The communication was great and the end product was even better.

Report a concern   January 31, 2019 — Rated 10 out of 10 by K.O.G. Zerorez Phoenix
What do you like about our products and services?

prompt, kind customer service, thorough

Report a concern   January 30, 2019 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Quick and painless service. The website was easy to use and the tech was prompt, professional, and friendly.

Report a concern   January 30, 2019 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Very quick and professional. Clean carpets every time

Report a concern   January 30, 2019 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

On time and very professional

Report a concern   January 30, 2019 — Rated 8 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

Robby did a good job. Thanks.

Report a concern   January 30, 2019 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpets felt very fresh without any residue. Dried quickly with the ceiling fans on.


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