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based on 86486 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mike did a great job
I liked how well the technician explained things and how clean the carpets got.
I had a big, nasty stain on my living room
carpet. One of our grandsons had thrown up.
I had cleaned it up with the product recommended by the store where we had bought our carpet. It looked pretty good but over time it looked horrible !!
Trey was polite, friendly & thorough !! He explained everything to us !! He got the stain completely out & cleaned the rest to our carpet !! We were very pleased !!
Tech was very nice and did nice job, but after he left I saw one of my doorways had a chunk of trim missing, that I have to fix now. Also, I had to request he use the corner guards after he started working already. So I have some cleaning to do on some of them now. It's all about the attention to detail.
Jon was very nice and informative. Answered all my questions.
How clean our carpets were able to become without chemicals.
EXCELLENT PRODUCT.
GOOD RESULTS.
No chemicals. Great service representatives who are knowledgeable and friendly.
Keep doing the good job you have been doing.
1. science of process
2. great person, Abraham, who came to house knowledgable about product, friendly, methodical,
3. fair price
Everyone whoever comes out to clean my carpets from Zerorez is always on time, polite and courteous. The carpets always look so fresh and clean.
Very good job and professional technician.
Everything worked out well from start to finish. No concerns
Did a great job, and explained all the options, very polite.
Your technician was very informative and got right to work and did a thorough job. My older carpets looked much better and dried by evening-8 hours. I give him a 10. Thank you.
Very professional and efficient technician. Carpets very clean.
We like the fact that no harsh detergents are used and they did a great job!
The guy did a really good job.
Have employees like one today that fixed problems from the job done yesterday.
good service, good results
Our carpets were wet for 16 hours - longer than advertised.
The tile and grout cleaning was great and the carpets look good.
The nice job it did on my carpets!
Ease to schedule appointment. Rep was on time and received a notice when on his way. Was very helpful
Excellent service. My sofa, tile and carpet look great. I’ve used Zerorez many times and always very happy.
More information up front, e.g., it would've been helpful to know I should've had my rug in another location so you could clean both rug & carpet underneath.
He did a very good job,was real friendly, and would recommend to other people.
Great service very nice product.
The Professionalism and Efficiency of the Rep. Joe explained everything thoroughly about the different applications that he administered and also, provided tips on keeping the carpet clean and to remove stains..
John was a pleasant and professional worker.
I like the fact that no chemicals are used and the carpet looks great
It would be nice if it didn't take so long for the rugs to dry.