Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2018 — Rated 2 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet did not come out as clean as other companies that i have used prior

Report a concern   November 2, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

everything went great. Extremely happy and will recommend to anyone

Report a concern   November 2, 2018 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   November 1, 2018 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

How fresh and clean the carpet is and the friendly and courteous technicians

Report a concern   November 1, 2018 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

The cleaning process; professionalism of staff and cleaner. Surfaces look so clean.

Report a concern   November 1, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

1. Thorough job of cleaning by Zack.
2. Communication by Zack, who was businesslike and professional.
3. Your background checks and drug tests on applicants.
4. Your clear pricing schedule on your web site.
5. Pleasant person when I scheduled the appointment.

Report a concern   November 1, 2018 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Service great. Quick. Informative!

Report a concern   November 1, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

On time, delivered top quality carpet cleaning, good price, very professional service

Report a concern   November 1, 2018 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

They smell great!

Report a concern   November 1, 2018 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Great results. Great friendly cleaners.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Melissa Ziervogel Zerorez Phoenix
What do you like about our products and services?

Our technician was very professional! He explained what he was doing, how long it would take and worked efficiently! My carpets and dining room chairs look amazing. Thanks so much!

Report a concern   November 1, 2018 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Trey did an excellent job and was very professional and thorough

Report a concern   November 1, 2018 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

The two times we have used Zerorez, the representative each time has been very thoughtful, kind and easy to talk with.

Report a concern   November 1, 2018 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Great customer service and assistance

Report a concern   November 1, 2018 — Rated 10 out of 10 by Dennis Fitzgerald Zerorez Phoenix
What do you like about our products and services?

Austin came out and was very personable and also very efficient. He showed me the 3 rooms that were cleaned to make sure I was satisfied and I was.

Will have you back out to clean my tile and grout.

I recommended Austin and ZeroRez to one of my co-workers who is looking for carpet and tile cleaning so I'm sure they will be contacting you soon.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Chris Christopher Zerorez Phoenix
What do you like about our products and services?

Very courteous service. Did a great job on our carpets.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Renee Carrillo Zerorez Phoenix
What do you like about our products and services?

Came out very clean better then anybody I've used befor

Report a concern   November 1, 2018 — Rated 10 out of 10 by joann collins Zerorez Phoenix
What do you like about our products and services?

It dried quickly...it smells really good and the carpets are really soft

Report a concern   November 1, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Everything.... Ease of scheduling, prompt service, service techs, cleanliness of carpets, etc.

Report a concern   November 1, 2018 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Scheduling and Customer Service was always friendly and helpful. Technician was thoughtful and efficient!

Report a concern   November 1, 2018 — Rated 10 out of 10 by Holly Lindfors Zerorez Phoenix
What do you like about our products and services?

I like that it's good for the environment and doesn't leave any soap residue. The service representative paid close attention to my areas of concern and was extremely helpful and friendly.

Report a concern   November 1, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Gets carpets clean and pet stains out!

Report a concern   November 1, 2018 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

I am truly amazed at how clean my floor looks. Far exceeded my expectations.

Report a concern   November 1, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The service person was very friendly and the carpets look great!

Report a concern   November 1, 2018 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The carpets looked wonderful, the technician was very polite and worked in a very efficient manner and got the job done in a timely manner. I hope he is the same technician who comes to clean my tile.

Report a concern   November 1, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

How well they clean without chemicals and no residues.

Report a concern   November 1, 2018 — Rated 10 out of 10 by C.I. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   November 1, 2018 — Rated 9 out of 10 by Joanne Kavanaugh Zerorez Phoenix
What do you like about our products and services?

My carpet looks great, tech had to use pet stain remover. It’s been a week,
Finally the Oder is going away. Not sure if the pad was still wet and giving off a horrible Oder.

Report a concern   November 1, 2018 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

quick and convenient.

Report a concern   November 1, 2018 — Rated 2 out of 10 by S.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I've used Zerorez in the past at a different house, again had pet stains, after technician was done, there was no hint of any prior accidents. Fadt forward to this cleaning on Tuesday, it's now Thursday, and the smell is still present in the carpet. And, there was no citrus scent, as in prior cleanings. I called first thing Thursday morning, and was advised that it took up to 3 days before the smell completely dissipated. I've never experienced or heard of that. For $154.00, for one bedroom, there should not be any trace of oder in the carpet. Very disappointed with this last carpet cleaning.


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