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based on 86485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality service, quick work, treatment of my house.
If we would’ve known American Express wasn’t accepted, we would not have used you. $700 later, I now know & will take my business elsewhere.
Alexis was courteous, careful, and did an excellent job cleaning our carpets. Our experience could not have been better.
More expensive than I expected and would have cost me a fortune to actually get out the pet smells. $40 a gallon that would only cover a small portion of a room is outrageous to actually remove the smell. I ended up spending $100 more than planned. Just disappointed that my house still smells after a nearly $300 carpet cleaning. Not worth it.
Great job - no chemical smell! Reasonable price
The carpets looked so clean and bright when they dried. Michael did such a good job operating the equipment but the most commendable aspect of Michael’s work was the way he represented Zerorez as a company.
He is intelligent, a good communicator and made us feel very trusting of his presence in our home.
Lucas was very thorough with his work, as well as his explanation of what he was doing.
I was pleased with the service we got and the fellow was very friendly and helpful. We enjoyed talking to him and working with him. He is a good person.
I gave a recommendation for zerorez on the Leisure World post, the intercommunication internet we have here at Leisure World. I hope it brings you new business.
Technician arrived on time and explained the entire process and what type of results to expect. He was very helpful and answered all questions/concerns. The results were better than expected and he left the house clean and orderly. I have already recommended Zerorez to a friend.
The customer service representatives are very pleasant to work with and they are knowledgeable about the products and services and make sure they are doing the services (tile, grout, carpet, rooms) that you requested. I would recommend them anytime.
Name removed
Customer February 8, 2019
TJ did a great job! Carpets look great!
Floor looks clean, arrives on time, wears shoe covers & Jarrod was very knowledgeable & done a great job!
to say I would make the design in the rug so the rug looked nice when you were done instead of straight Strokes the young man was very nice and a good representative for your company I just think that the sweeping design when you're finished looks like you paid for what you got
The technician was very friendly and thorough. I have a very large house and the cost was reasonable for the amount of work needed. I would definitely recommend them. Thank you.
Fantastic service, asked to be scheduled and got in right away. My tech was awesome and she did a wonderful job. I will definitely be using Zerorez again.
Upbeat and very willing to help!
Chemical free
I like the carpets get it really clean and they’re not soaking wet when they’re done
I was very satisfied with the results of the carpet cleaning. I had a large red stain from either Kool Aid or PowerAde which the employee was able to remove completely.
The guys who do the service are wonderful.
However dipspatch needs to work on their scheduling to not overload they guys so accomplish the jobs for the day as well as with better communication when the guys are behind to give the customer a courtesy heads up on an updated time.
The gentleman that was sent out was very nice and did a very nice professional job.
LACEY WAS FANTASTIC
Bryant was my serviceman. He was awesome, very professional and pleasant. The job he did was absolutely amazing, very clean and done perfect. Thanks Bryant. Had the tile bathrooms done, and two carpeted rooms and an area rug all cleaned up and looking like new.
If a dirty spot reappears, after the cleaning is done and dried, Zerorez will come back and reclamation the dirty areas.
All of it, information from Rob, mostly our rugs looked as if new
“French” Jeff was very friendly, helpful and did a good job...
Was very impressed with the service and also the way the carpet looked! It looked brand new. Thanks again, will definitely use Zerorez again!
We are very happy with the work done, amazing that the rugs look this good again as had been several years since we had cleaned. One room in particular had a horrible black area where you walk into the room and it looks 100% better now....actually I was appalled at how much crud came out of it! We would definitely recommend your company to everyone. We also plan to have the tile and grout cleaned this spring.....can not do it all at once on fixed income. Your technician was very personable and seemed happy doing what he does!
Always great