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based on 87581 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First class service. Products perform as advertised. Thank you
I've been using Zerorez for years and have always been pleased with the customer service provided and the great results!
I loved my tech; Richard. He was very thorough & patient. He explained everything, and who doesn't love EMPOWERED water???? I have used ZEROREZ, for years and will co so! Thanks for my sparkly, clean carpets!
My carpets look fantastic!! They are so clean and fluffy. Eric took such care with my carpets and was able to remove all of the stains. He was friendly and took such pride in his work. Thank you Eric. Zerorez will be my carpet cleaning company forever more.
The service tech was prompt and very thorough! My apartment carpet smells and looks like new carpet! Thank You!
I just had Zerorez come out yesterday and do my whole house. The carpets look great! this morning i went in to my daughters room and noticed that you missed doing her walk in closet. I called and you said you can send someone out next week to clean it. I also asked how much for you to do an area rug since you would already be out. you quoted me $24 so I asked since I now have to take another half day off work if you would waive the $24 fee and your response was NO sorry. Come on I just spent $485 for your services and you aren't willing to give me a break on the pricing that's only 5% discount???? Seriously upset it's the principle more than the $24.
On time and very efficient. No up sales and honest.
Wonderful! Great job!
Great customer service and carpets look great! They were very informative and answered all of our questions.
Your services are amazing! I tried one of your well known competitors (shame on me) because they were a bit less expensive, claimed to be the same. Not true. Their outcome was horrible, so bad I did not want them in my home, or anywhere near it,to redo the $500 work to make amends. I’ll call it tuition. ZeroRez came out 2 days later and the results were phenomenal. Thank you Michael C.!
You have a customer for life.
All good and professional services. Thanks.
Environmentally better
The Tech Mike was great and the carpeting dried well and looks brand new again!
Carpet looks so much better. Pet stains are virtually gone.
My carpets and tile have never looked better! Austin was very thorough and did an excellent job. I highly recommend Zerorez and will use them again in the future. I’m a very satisfied and happy customer!
The efficiency of the tech and understanding what we are wanting done. Suggested a cleaner about pet stains but didn’t upsell and wanted to try a regular cleaning first. Really appreciate that most of all
Fast and thorough service. No crunchy carpet. Thank you.
Friendly technician
Gets most stains out
Zero rez always gets everything out of my carpet and doesn't use harsh chemicals to do it, which I like because I have small kids and a dog. Plus the customer service is excellent.
They were very friendly and professional.
Very courteous and help.
I love that my carpets aren’t crunchy when dry, my house doesn’t smell like chemicals and dry time isn’t very long if the windows can be open.
Very qualified technician and on time, explained what he was going to do, did it efficiently and well
Easy to set up
Jared did a very excellent job cleaning our carpets. He was very prompt and on time. He was also very efficient and did all the steps necessary to provide us with expert service. We really appreciate the time that Jared took with our house.
Everything smells so much more fresh and clean and it's wonderful to see our old carpet fluffed up and not flat anymore.
Thank you Zerorez!
Our technician Paul was friendly, professional and did a great job.
I was very pleased with my carpet cleaning experience. My carpet looked great and the cleaning employee was professional, well informed and polite. He is an asset to your company. I will definitely recommend your services to friends and family.
The Zerorez process is something I had heard about on KTAR for some time but to experience the difference in our carpets after one visit was a complete surprise. All of that was enhanced by the warm professionalism of the Zerorez representative, Anthony, who explained all that was being done and readily answered all our questions. My wife and I have become overnight fans of Zerorez and so have our two dogs, Bijou and Rocky who were the reasons we called to make an appointment in the first place. Thanks.
Pat McMahon
The appointment setter was very helpful and thorough in explaining the process and costs. The carpet cleaning technicians were extremely courteous, professional and did an exceptional job. I will definitely be calling Zerorez for all my floor and upholstery cleaning needs in the future.
Great job. 5 stars!