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based on 86486 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were professional and courteous of our property. They explained the complete process.
Carpets always look great and stay clean after zeror3z has been out.
Friendly, prompt service. Outstanding results.on our carpets.
Todd did a great job cleaning our tile!
Such a difference after zerorez cleaned our carpets, we will definitely use them again!
Your company came out on Thursday, February 7th for three rooms which are basically 10 x 11 ea in size. My understanding that you were to pre-treat, clean and sanitize each room. It took the technician about 45 min total which I find odd to take so little time for three rooms. He got there at approximately 230pm and left approximately 330pm. When I got home at 5pm I felt the carpets which were barely damp. One, the master bedroom does not look clean, feel clean or smell clean at all. My store bought cleaner does a better job of deodorizing my carpets. I’m not happy at all with this cleaning. I would like my master bedroom cleaned to the level that you advertise.
Thank you,
Name removed
They are amazing! My carpet looks wonderful. The associates were friendly and clear and communicated every step of the process. They even had a black light to check for spots. It was an awesome experience and I will use them again.
Very good work, carpets are like new and fair prices. Your workmen are professional also.
Arrived on time, explained the process to get rid of cat smells. When finished the carpet looked like new and cat smells were gone
Great service in getting carpet clean even spots.
great job, friendley staff,
Always kind and listen to your needs as a customer.. I only use them
Pleasant technion, beautiful job.
The empowered water does an excellent job cleaning.
Carpets look like new after your service. Also reassuring to know that no harsh chemicals are used. The service professionals have been exceptional.
Professional service phone and in person.
Bought the cleaning solution and it worked just like technician said it would- after appt. my dog had cut on paw and my carpets were not damaged thx to solution.
Service man was prompt and Cleaning was timely.
Although I’m glad I spent the money as cleaning was way overdue $1800
was very pricey. Cannnot afford that every 6 mo. ☹️
Erin was professional and efficient. The carpets look great!
Actually cleaned the carpet. Looks like new!
Carpets aren’t crunchy. So happy that I could make my appointment online.
We recently purchased a 14-year old house in pretty good condition, except the stone floors with filthy grout. Tech Chris Wilde did a thoroughly professional and very effective cleaning of both and truly the floor and grout LOOK NEW! So very pleased.
The products are top quality and the service is the best in the industry.
Thank you for all you do to clean my carpets and give me the best service.
I love it when I know my carpets are clean without any harmful chemicals and using the special water is fabulous.
Sharon
How clean you get my rugs.
I was very pleased with the looks of my carpet and the work of the cleaner. Will recommend you to my friends and family.
You do what you advertise to do, service technician was friendly and treated our home as if it was his.
We thought Micheal did a great job. Our carpet looked great and when we were concerned about the carpet buckling, the help desk reassured us and answered all our questions. Great job! We have shared your business information with several friends.
Friendliness, and efficiency.
Joel did a great job. Very courteous and polite. Appreciate that he left us some blocks to lift up a few pieces of furniture until the carpet dried as it poured all night long
He did a great job it look like new
That you dont use soap. My carpets are clean and soft. The rooms smell fresh.
We are very happy with the work done, amazing that the rugs look this good again as had been several years since we had cleaned. One room in particular had a horrible black area where you walk into the room and it looks 100% better now....actually I was appalled at how much crud came out of it! We would definitely recommend your company to everyone. We also plan to have the tile and grout cleaned this spring.....can not do it all at once on fixed income. Your technician was very personable and seemed happy doing what he does!