Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86016 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2019 — Rated 10 out of 10 by Ken Schueman Zerorez Phoenix
What do you like about our products and services?

Our carpets look like new. We are snowbirds living in Sun City, AZ. We completely remodeled this home and the carpets had not been cleaned since installation. The appointment as scheduled was kept right on time. The service man Peter was efficient and we feel the price was fair and overall the job was excellent. We would highly recommend Zerorez. The Schumann's

Report a concern   February 10, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Everthing

Report a concern   February 10, 2019 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

David did a great job, he was able to get a spot out that I did not think would come out.

Report a concern   February 10, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

My service provider was very personable and thorough and did a great job and assured if any spots show up to just call and they will come back and take care of it. Her phone did not cooperate so I did not receive a receipt for the service so I hope I still will via e-mail.

Report a concern   February 10, 2019 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, effective floor treatment.

Report a concern   February 10, 2019 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

There’s no specific thing I liked about your products or services. I’m happy with both and the outcome.

Report a concern   February 10, 2019 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

The cleaner was very professional and did a great job!

Report a concern   February 10, 2019 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had you come out to clean my carpets to get ready to sell my house. I haven't been back but my realtor who recommended you went in to inspect the house and said there was a couple of spots that still had stains in the bedrooms and in the living room there's a big area where she took some resolve carpet cleaner and did a spot treatment and was able to get some of it up. I would like those areas to be cleaned again to get those stains up.

Report a concern   February 10, 2019 — Rated 10 out of 10 by Bill Levy Zerorez Phoenix
What do you like about our products and services?

Very polite and complete cleaning .

Report a concern   February 10, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Your technician was wonderful

Report a concern   February 10, 2019 — Rated 10 out of 10 by Jolienne Pock Zerorez Phoenix
What do you like about our products and services?

Your technician was extremely professional, explaining the Zerorez process and why it works. The results of the Zerorez process really work!! And it only took 4-8 hours for my carpet to be completely dry.

Report a concern   February 10, 2019 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Always great

Report a concern   February 10, 2019 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Quality service, quick work, treatment of my house.

Report a concern   February 10, 2019 — Rated 0 out of 10 by L.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

If we would’ve known American Express wasn’t accepted, we would not have used you. $700 later, I now know & will take my business elsewhere.

Report a concern   February 10, 2019 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Alexis was courteous, careful, and did an excellent job cleaning our carpets. Our experience could not have been better.

Report a concern   February 10, 2019 — Rated 5 out of 10 by A.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

More expensive than I expected and would have cost me a fortune to actually get out the pet smells. $40 a gallon that would only cover a small portion of a room is outrageous to actually remove the smell. I ended up spending $100 more than planned. Just disappointed that my house still smells after a nearly $300 carpet cleaning. Not worth it.

Report a concern   February 10, 2019 — Rated 10 out of 10 by Diane Chenoweth Zerorez Phoenix
What do you like about our products and services?

Great job - no chemical smell! Reasonable price

Report a concern   February 9, 2019 — Rated 10 out of 10 by Ronna Murray Zerorez Phoenix
What do you like about our products and services?

The carpets looked so clean and bright when they dried. Michael did such a good job operating the equipment but the most commendable aspect of Michael’s work was the way he represented Zerorez as a company.

He is intelligent, a good communicator and made us feel very trusting of his presence in our home.

Report a concern   February 9, 2019 — Rated 10 out of 10 by S.U. Zerorez Phoenix
What do you like about our products and services?

Lucas was very thorough with his work, as well as his explanation of what he was doing.

Report a concern   February 9, 2019 — Rated 8 out of 10 by C.G. Zerorez Phoenix
What could we do to improve?

Not sure

Report a concern   February 9, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I was pleased with the service we got and the fellow was very friendly and helpful. We enjoyed talking to him and working with him. He is a good person.

I gave a recommendation for zerorez on the Leisure World post, the intercommunication internet we have here at Leisure World. I hope it brings you new business.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Susan Kulkowski Zerorez Phoenix
What do you like about our products and services?

Technician arrived on time and explained the entire process and what type of results to expect. He was very helpful and answered all questions/concerns. The results were better than expected and he left the house clean and orderly. I have already recommended Zerorez to a friend.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

The customer service representatives are very pleasant to work with and they are knowledgeable about the products and services and make sure they are doing the services (tile, grout, carpet, rooms) that you requested. I would recommend them anytime.

Name removed

Customer February 8, 2019

Report a concern   February 9, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

TJ did a great job! Carpets look great!

Report a concern   February 9, 2019 — Rated 10 out of 10 by Terry Davidson Zerorez Phoenix
What do you like about our products and services?

Floor looks clean, arrives on time, wears shoe covers & Jarrod was very knowledgeable & done a great job!

Report a concern   February 9, 2019 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

to say I would make the design in the rug so the rug looked nice when you were done instead of straight Strokes the young man was very nice and a good representative for your company I just think that the sweeping design when you're finished looks like you paid for what you got

Report a concern   February 9, 2019 — Rated 10 out of 10 by Tami Legaspi Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and thorough. I have a very large house and the cost was reasonable for the amount of work needed. I would definitely recommend them. Thank you.

Report a concern   February 9, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Fantastic service, asked to be scheduled and got in right away. My tech was awesome and she did a wonderful job. I will definitely be using Zerorez again.

Report a concern   February 9, 2019 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Upbeat and very willing to help!

Report a concern   February 9, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Chemical free


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