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based on 86016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very satisfied with the results of the carpet cleaning. I had a large red stain from either Kool Aid or PowerAde which the employee was able to remove completely.
The guys who do the service are wonderful.
However dipspatch needs to work on their scheduling to not overload they guys so accomplish the jobs for the day as well as with better communication when the guys are behind to give the customer a courtesy heads up on an updated time.
The gentleman that was sent out was very nice and did a very nice professional job.
LACEY WAS FANTASTIC
Bryant was my serviceman. He was awesome, very professional and pleasant. The job he did was absolutely amazing, very clean and done perfect. Thanks Bryant. Had the tile bathrooms done, and two carpeted rooms and an area rug all cleaned up and looking like new.
If a dirty spot reappears, after the cleaning is done and dried, Zerorez will come back and reclamation the dirty areas.
All of it, information from Rob, mostly our rugs looked as if new
“French” Jeff was very friendly, helpful and did a good job...
Was very impressed with the service and also the way the carpet looked! It looked brand new. Thanks again, will definitely use Zerorez again!
We are very happy with the work done, amazing that the rugs look this good again as had been several years since we had cleaned. One room in particular had a horrible black area where you walk into the room and it looks 100% better now....actually I was appalled at how much crud came out of it! We would definitely recommend your company to everyone. We also plan to have the tile and grout cleaned this spring.....can not do it all at once on fixed income. Your technician was very personable and seemed happy doing what he does!
They were professional and courteous of our property. They explained the complete process.
Carpets always look great and stay clean after zeror3z has been out.
Friendly, prompt service. Outstanding results.on our carpets.
Todd did a great job cleaning our tile!
Such a difference after zerorez cleaned our carpets, we will definitely use them again!
Your company came out on Thursday, February 7th for three rooms which are basically 10 x 11 ea in size. My understanding that you were to pre-treat, clean and sanitize each room. It took the technician about 45 min total which I find odd to take so little time for three rooms. He got there at approximately 230pm and left approximately 330pm. When I got home at 5pm I felt the carpets which were barely damp. One, the master bedroom does not look clean, feel clean or smell clean at all. My store bought cleaner does a better job of deodorizing my carpets. I’m not happy at all with this cleaning. I would like my master bedroom cleaned to the level that you advertise.
Thank you,
Name removed
They are amazing! My carpet looks wonderful. The associates were friendly and clear and communicated every step of the process. They even had a black light to check for spots. It was an awesome experience and I will use them again.
Very good work, carpets are like new and fair prices. Your workmen are professional also.
Arrived on time, explained the process to get rid of cat smells. When finished the carpet looked like new and cat smells were gone
Great service in getting carpet clean even spots.
great job, friendley staff,
Always kind and listen to your needs as a customer.. I only use them
Pleasant technion, beautiful job.
The empowered water does an excellent job cleaning.
Carpets look like new after your service. Also reassuring to know that no harsh chemicals are used. The service professionals have been exceptional.
Professional service phone and in person.
Bought the cleaning solution and it worked just like technician said it would- after appt. my dog had cut on paw and my carpets were not damaged thx to solution.
Service man was prompt and Cleaning was timely.
Although I’m glad I spent the money as cleaning was way overdue $1800
was very pricey. Cannnot afford that every 6 mo. ☹️
Erin was professional and efficient. The carpets look great!
Actually cleaned the carpet. Looks like new!
Carpets aren’t crunchy. So happy that I could make my appointment online.
I like the carpets get it really clean and they’re not soaking wet when they’re done