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based on 86485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Steve was very informative and very efficient in getting the service completed faster than we expected.
Quick service
Great service from the employee and very good cleaned carpet without any after chemical residue.
Your carpet cleaner cleaned 3 rooms in less than 30 minutes. I used my bissell after he left and did a better job
Professional, courteous and fast.
He didn’t get the spots out and left the carpet soaked . We are in our early 70’s and had lots of carpet cleaned in our life and this wasn’t a good experience.
The best thing was Mike the man who cleaned my carpet. He was very knowledgeable and professional.
Techs were polite. They arrived on time. Furniture and Rugs look great. Dry time was very fast.
We are extremely pleased with the overall results an outcome that exceeded our expectations. Brandon was very informative taking the time to explain the process. He did an outstanding job. I would highly recommend your service. KR Fountain Hills, Az
Deep chemical stains need deep chemicals to come out. All for the clean water, but some people want clean carpets.
Everything looks and feels cleans after your cleaning.
vERY PROFESSIONAL AND THEY DID A GREAT JOB
Zerorez did a fantastic job! The associates were very friendly and efficient with the job. And my carpets were dry within four hours. Very pleased with the results. Thank you!
The young man who did my carpet was very nice and did a good job.
The service was professional and the service product was acceptable.
Did a great job and will continue to use you guys.
The cleaning of my area rug was amazing!
Great service and my carpets look amazing
Friendly technician and great quality of work.
We did not know the history of carpets but the technician was very knowledgable and gave us good advice. They came out looking like new.
The personalized service.
Very good service. Everything is very well explained. Carpets look good as brand new !
The agent sent to clean our carpets was very pleasant, punctual, and the carpets looked great!
Consistency in quality and service!
We like the results and the technician is very knowledgeable and honest.
Brandon did a great job. The carpet looks very clean.
Tech was very knowledgeable and very friendly. Carpet looks like new. Thank you Zerorez!
Great service by a very courteous and thorough
service tech. Very happy with the results, outstanding !!
Nothing so far. You advertise that my carpets will stay cleaner longer than other carpet cleaning companies so only time will tell.
First, your three guys that came to my house were extremely professional. With that being said, Zerorez is the most expensive company I have ever used to clean my carpet. I justified the price to my wife because I heard that it was the best company to use. Being a school teacher, this price of $550.00 to clean our carpets, was two car payments for us and we were saving for months to be able to do this. When the cleaners got to my house, they told my wife that in order to clean the carpet in the formal dinning room only, they would have to use so many gallons of cleaner to get some of the stains out of the carpet. They quoted her an additional $600.00 in services, not including 550.00 from the earlier quote. Who in their right mind thinks that middle class American's can afford to clean their carpets for $1,150. To me, it was over priced to begin with and for them to try and tack on another $600 really turned me off. I could have used my old carpet cleaning company for $300.00 to do the same cleaning as Zerorez.