Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 26, 2018 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

There is no crunchy or sticky residue after the carpet dries.

Report a concern   November 26, 2018 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

The carpets look nice and so far no re-occurrence of old stains. Both Mikes, along with mascot Nathan, were very pleasant

Report a concern   November 26, 2018 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Plain and simple I just like how clean my carpets after Zerorez is done!

Report a concern   November 26, 2018 — Rated 8 out of 10 by S.O.S.K. Zerorez Phoenix
What could we do to improve?

good job

Report a concern   November 26, 2018 — Rated 8 out of 10 by A.F. Zerorez Phoenix
What could we do to improve?

Carpets look great. Only downside was stairs were not dry for 24 hours. Even a week out I can see a big improvement and will use you again

Report a concern   November 26, 2018 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

The staff is always very friendly and honest. The guys that come-out to clean the carpets are amazing give you the their honest opinion, also worked really hard and fast and I always appreciate the hard work. The product is safe for pets it's which I love and it does a lot better than any other carpet cleaner I've ever used.

Report a concern   November 25, 2018 — Rated 10 out of 10 by Renee Russeell Zerorez Phoenix
What do you like about our products and services?

That my carpets always look wonderful after you clean them and that you use no chemicals

Report a concern   November 25, 2018 — Rated 10 out of 10 by K.Y. Zerorez Phoenix
What do you like about our products and services?

I've forgotten the techs name yet he was very helpful and made sure he did his best with our two problem spots.

Report a concern   November 25, 2018 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Great job on sofa...arrived on time!

Report a concern   November 25, 2018 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

The guy who came was very professional. I like that he placed wall guards on the corners where the hose and cord would touch

Report a concern   November 25, 2018 — Rated 10 out of 10 by Jo Anderson Zerorez Phoenix
What do you like about our products and services?

The carpets are so clean and the service reps are very knowledgeable. And extremely pleasant!

Report a concern   November 25, 2018 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no residue after your carpets are cleaned. Also your service is prompt and efficient...tech always shows up on time or a bit early. HOORAY!

Report a concern   November 25, 2018 — Rated 9 out of 10 by Y.L. Zerorez Phoenix
What do you like about our products and services?

Good service at a reasonable price.

Report a concern   November 25, 2018 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Your technicians are on time and very professional

Report a concern   November 25, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   November 25, 2018 — Rated 5 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Had a small area of carpet in an RV done and it was $150 and took him maybe 20 minutes to complete. Some minor stains but those would cost extra to get out? That's the whole purpose to have the carpets cleaned, to get the stains out. And now the carpet smells funny to me. Was upsold on the stain protectant. Wasn't happy but wasn't disappointed either. Guess just the way carpet cleaning goes (it's been years since I have had to had carpet cleaned since our house is all tile).

Report a concern   November 25, 2018 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Design a system that can get closer to the walls and baseboards. A pre-soak solution that smells better.

Report a concern   November 25, 2018 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

everything is so clean today.

Report a concern   November 25, 2018 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Great service and my carpets look great !!

Report a concern   November 25, 2018 — Rated 8 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

Our service was very good but I generally do not recommend products to people, so this is a good rating coming from me! :)

Report a concern   November 25, 2018 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

They did a great job but it was expensive.

Report a concern   November 25, 2018 — Rated 0 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Missed a room,
Unable to remove basic stains
Basic service that I could have paid any cleaning company a cheaper fee to perform. After lots of asking around I was recommended to your company. Worst decision! I will never! Use your company again and I will make sure to post on our community web page how bad your services are for the fees that you charge.

Report a concern   November 25, 2018 — Rated 10 out of 10 by Laura Workman Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez twice and I've been very happy with the results both times. The technicians are always very courteous and careful as they do a really good job cleaning the carpet and sectional that I have. I will definitely call them again.

Report a concern   November 25, 2018 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Josh did a very good job. He explained the process and left my house looking great.

Report a concern   November 25, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Fresh smell and feel of the carpet.

Report a concern   November 25, 2018 — Rated 10 out of 10 by Kim Lewellen Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. Technician was personable and efficient. No chemical smell after cleaning.

Report a concern   November 25, 2018 — Rated 10 out of 10 by Maureen Gunderson Zerorez Phoenix
What do you like about our products and services?

Your kindness and attention to detail meant so much. Very happy with the results. My carpet came out so soft and clean. The technician was very polite and friendly. Thanks for working us into your busy schedule.
Maureen Gunderson

Report a concern   November 25, 2018 — Rated 10 out of 10 by Sanam Holley Zerorez Phoenix
What do you like about our products and services?

My technician was so informative and did an awesome job! Best carpet cleaning service ever with him. We were super happy and impressed.

Report a concern   November 25, 2018 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Zerorez consistently provides superior service. They demonstrate thoughtful, appropriate procedures and I am always pleased with the results. They can also schedule quickly, which is an added plus!

Report a concern   November 25, 2018 — Rated 10 out of 10 by Lori Barrows Zerorez Phoenix
What do you like about our products and services?

They do a great job


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