Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 4, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Honest and the results are great.

Report a concern   December 4, 2018 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

The service was great. The technician was clean cut, personable and took care to protect our walls. We appreciated the attention to this detail. He was done quickly and did a thorough job. The carpets looked clean and renewed after he was done. We would not hesitate to use your service again.

Report a concern   December 4, 2018 — Rated 10 out of 10 by Brady Heath Zerorez Phoenix
What do you like about our products and services?

Professional staff, clear communication, great workmanship.

Report a concern   December 3, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The lack of chemicals in your product and yet thorough cleaning and quicker drying time than other carpet cleaning companies. When dry the carpet felt clean and soft, not crunchy and hard.

Report a concern   December 3, 2018 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Great communication, customer service and love how clean my carpets get.

Report a concern   December 3, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

dried fast not heavy with water

Report a concern   December 3, 2018 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Firstly...my technician Sidney was very kind, respectful and efficient! The carpets looked great afterward. He did a very good job!
Thanks again,
Name removed

Report a concern   December 3, 2018 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Called 30 minutes out and showed up on time. Carpets dried quickly and no residue as advertised

Report a concern   December 3, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

On time and courteous. Very efficient and explained what was done when finidhed.

Report a concern   December 3, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

good service no chemicals & the technician Chris was very good & did his job well!!

Report a concern   December 3, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Your young men who do the cleaning are hard working and particular in what they do in their cleaning. We have used you for years and will continue.

Report a concern   December 3, 2018 — Rated 10 out of 10 by P.N. Zerorez Phoenix
What do you like about our products and services?

Thank you, Very Satisfied. Your crew mwmber is very profesional.

Report a concern   December 3, 2018 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

My technician Junior was very polite, thorough, and worked hard to ensure that our carpet, rugs, and furniture were cleaned. He also was very knowledgeable about the product.

Report a concern   December 3, 2018 — Rated 10 out of 10 by Charlotte Steill Zerorez Phoenix
What do you like about our products and services?

No residue.

Report a concern   December 3, 2018 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

my floor is clean

Report a concern   December 3, 2018 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Zerorez was very responsive to my inquiry about auto upholstery and able to accommodate my request for Saturday service even as late as Friday afternoon prior! We had used Zerorez before in our home on rugs and upholstery and we were highly satisfied with those results. I use my car in a rideshare service and the upholstery was in dire need of professional attention. The results were outstanding ...... Zerorez left all the other detailers we had used previously in the dust and the difference in price was very minimal. We won't hesitate to use them again as necessary ... we know we will get good value for our money.

First name removed & Nancy Last name removed
Peoria, AZ

Report a concern   December 2, 2018 — Rated 5 out of 10 by K.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Clumps of dirt left at the corners and on the edge of island.

Report a concern   December 2, 2018 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Timely, efficient and a job well done. My carpet looks great!

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Tile floors looked exceptional. Technician was great.

Report a concern   December 2, 2018 — Rated 3 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Upholstery has an unusual odor after the dry cleaning

Report a concern   December 2, 2018 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Every thing

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Good service, Steven was very nice.

Report a concern   December 2, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Trey did a great job, very professional, carpets look great!!

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The technican was fabulous and professional in cleaning our rug. We even had him on the spot clean the tile after giving us a demo.

Report a concern   December 2, 2018 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with your technician. He was very knowledgeable and told me what he would be doing and made a suggestion which I agreed with. He is definitely a credit to Zerorez and represents your company very well.

Report a concern   December 2, 2018 — Rated 10 out of 10 by Elizabeth Taylor Zerorez Phoenix
What do you like about our products and services?

I like not having harsh chemicals in my house. Zack did an amazing job with my problem spots. He was honest, knowledgeable, and personable. I definitely recommend Zerorez, and Zack!

Report a concern   December 2, 2018 — Rated 9 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Tech was very professional. We moved into an older home and wanted to try cleaning the carpets before replacing. They look very good now and the whole house feels cleaner. Thank you!

Report a concern   December 2, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

On Time performance Zach did a great job. Very professiona.

Report a concern   December 2, 2018 — Rated 10 out of 10 by Doris Baker Zerorez Phoenix
What do you like about our products and services?

Joseph was the service person to clean the carpet in my mother's home. He was professional, pleasant and articulate. I would request him back any time.

Report a concern   December 2, 2018 — Rated 10 out of 10 by M.A.B. Zerorez Phoenix
What do you like about our products and services?

I have used your company for a few years and am not disappointed by the results. this last time the tile grout lines did not get quite as good as expected. it is most likely because I had not had these floors cleaned in awhile. Overall i am satisfied.


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