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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians were excellent. Tile came out excellent. It was a little pricey. Almost $1000 to do my house. I do continue to use because I do not want soap used on my carpet although I might consider trying someone else for the tile.
No soap, no chemical and carpet is not as sopping wet with other companies and dries faster
Stairs still look dirty. Would like to have you try again to clean them. We won’t be back, however, until the fall.
Convenient scheduling and pricing is great!
The technician was awesome!! He was professional, pleasant, and very knowledgeable about the product used and the outcome expected. The carpets were beautiful! I can tell that he takes pride in his work. He gave good advice after the work was done and just really solidified our future use of Zerorez. Thanks so much. He was really great!!
Got the job done 👍😊
Carpet is cleaned with out any oder or soap residue and dries quickly. Carpet looks rejuvenated and plush again after cleaning and seems to stay clean longer.
Way too expensive. You get quoted one price but when they get here everything is an up sell. I was quoted 239.00 but it turned out to be 425.00. Yes, they did a good job but so do others at one third of the price you charged. I was told there would be no charge for the out of area service charge, but was charged anyway. Way too expensive for old people to pay.
Carpet cleaning
Honest. friendly Brad. He is knowledgeable and LISTENS to the customer. He explained the different processes thoroughly so I could upgrade to the service that best fit my needs.
I am very happy with my new, clean carpets!
Thank you Brad!.
There are many spots inmy bedroom. I would like to have you come back and see what you can do.
No odor cleaning, always prompt for appointment, cost, and best of all the technicians do an incredible job. Always want to make sure you are satisfied.
THANK YOU!
I’m always happy with how clean the carpet looks. It’s soft and dries quickly. The technicians are professional and work quickly.
Technician showed up on time and did a great job.
More or less quick and easy
Tech was very nice and professional. Carpets looked great, very soft too.
Jeff did a great job cleaning our carpet! We’ll ask for him the next time we get our carpet cleaned!
Paul was very very professional. He Contacted me with status on time and was dead! Paul Was very respectful as I explained what caused the soiled patterns. He made me feel confident he could improve the carpets and tile grout. Paul gave me an estimate of time when he thought hed finish which allowed me to go take care of other issues for my parents home. I arrived back at the house just as he was finishing and he showed me everything and the results exceeded my expectations! I would definitely have zero hesitation in referring your service to my friends!!
Zach was very informative and professional.
Great job!!
traffic area soil wase not removed. Dan said he wished he had the bigger truck cause it probably would have made the difference in getting them out.
I'm a snowbird and am leaving for 6 months. The 30 day callback offer seems poorly suited to my prolonged absence.
Have used Zerorez before in Oregon, more than once. This was the first disappointment in your service.
Nice work. Prompt arrival. Very professional.
The advertising said my carpet would not be stiff and crunchy. My bedroom carpet is stiff and crunchy and doesn’t look clean.
My carpet is 14 years old and you made it come back to life
The service was terrific
Easy to schedule and on-time.
Punctual and efficient. Our carpet and tile are clean.
Brandon was the technician that cleaned our carpet. He was very polite and informative
when he finished our carpet. I was somewhat disappointed that several areas did not
seem as clean as I had expected; those several that got more traffic, even though there
is only two people living here. He said the fibers were damaged from traffic and that is
why they do not appear as clean although the carpet is barely three years old. Also, some
areas of the 4 rooms cleaned took longer than 8 hours to dry.
In the past with other carpet and other companies that add more cleaners to their solutions seemed to get the carpet looking cleaner when it dried in other homes when we had kids to create more traffic.
Maybe I expected too much because of Mike Broomhead's advertising for Zerorez.
Excellent service
Very professional,quick and thorough.. I also added (by recommendation by your professional) that leather cleaning was also offered, so I purchased and Iam so happy that I did...My leather sofa looks fantastic!
I hired then to clean tile and grout at a job on a landing, stairs, and the front entry. The guy must have closed his eyes because it does not look touched. I have contacted them to schedule to redo it, we will see.