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based on 86011 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech did an excellent job.
Thank You!
I like the quality cleaning process and the use of no chemicals.
I liked the quick availability for an appointment and how easy it was to get an estimate. They guy that came to clean my carpet was Steve and he seemed like a pretty nice guy and was very knowledgeable too. I would definitely go with Zerorez again if I needed my carpet cleaned.
Our service tech was very friendly and knowledgeable. He was diligent and on time. We couldn’t have been happier with the results of our cleaning!
It does not appear that this process cleans as well as the steam cleaning we have done previously.
Technician was on-time, very professional and very knowledgeable. Wore booties inside the house to minimize any dirt brought in on shoes from outside.
Stains were not removed. Dirt was not removed. Age of carpet was your technicians reason. Hardly any effort was made by your employee.I had to push him to do a better job at times. He needed to slow down and let the equipment do the work correctly. Was in a hurry to leave.
Carpets appear clean and ready for regular wear and tear.
Good and knowledgeable
It was efficient, it worked, and it did not use harsh chemicals.
Bryant did an awesome job of keeping us informed and cleaning our carpet and tile.
Technician was friendly, professional and on time. He was able to estimate exactly what could be cleaned and what couldnt. The carpets look 24months newer!
Trey was a great technician and did a fabulous job.
My husband and I are EXTREMELY pleased with Zerorez's service. TJ came on time and was very competent, efficient and hard-working. He explained the process beforehand then cleaned and protected our 12 carpets. They look SOOOO MUCH BETTER! We are delighted! The price was quite reasonable and we love that there is no nasty and potentially damaging chemicals left in our rugs. Great too that their system removes virtually all the water so that the rugs will be dry before the next day! That is tough to expect from wool for sure! We would definitely highly recommend them to everyone!
I live that this process doesn’t use chemicals!
Excellent service ! Carpet looked great.
Zerorez does excellent work! We have had them out to our home to clean on several occasions. Their technicians are always courteous and explain the service. Our tile, carpet and upholstery have never been cleaner!
Didn't have his own vacuum cleaner.
Looked and felt clean
Things actually look clean afterwards.
He did a great job. He was prompt & did not waste time getting the job done. We were pleased with the results.
did a much poorer job than on the first round. i would be open for you to bring the euipment back,and address the "missedddddddddd spos"
Good communication (no surprises), no soapy residue, prompt service, itemized bill, clean carpets !
Great cleaning!
first they were on time! Second they listened and cleaned areas that were requested. third they worked traffic areas harder.Tom in Phoenix
Very pleased with the service and Larsen was very nice and professional
No smell. No crust. Nice employees
The technician was very friendly and professional and did a great job cleaning our carpet!! We are very satisfied!!
We were quoted one price and then when a different gentleman came over to do the work he quoted something much higher, 3x’s the price! We were able to come to a compromise and he was nice & efficient just unhappy with the change in price.
No harmful chemicals
Always professional and do a great job.