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based on 86011 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets come out looking so nice!
Great service, great product.
Price requested at time of service differed greatly from quote - also, I haven’t noticed anything that differed from less expensive services. Cleaning is good, but nothing special.
At this time it doesn't appear to be any better than the company I used 3 years ago. Floors are clean but the carpet was still crunchy, requiring a complete vacuum. I paid $300 more for basically the same job.
Everything
Right on time, courteous, professional and personable gentlemen that do the cleaning! Rugs look like new when finished. No residue! Nice and shiny clean. I have used Zerorez for about 4 years now and love them.
Friendly and timely service.
The tech was very professional and knowledgeable, a great experience!
Professional and great job!
Technician was informative, on-time, professional amd did an excellent job.
The tech that came to our house was great and they did an awesome job!
The carpets looked great
My mother moved from Wash. to Mesa & we needed the carpet cleaned before there furniture arrived. Zerorez was awesome in getting service for my mom's house same day as request.
Eric the technician was so good. I could not meet him there in person but he & I talked about the bad areas over the phone. He found the hidden key, took care of business. Called when he was done, locked it all back up. My daughter-in-law saw it and said it was so good compared to what it had been. The price was reasonable and affordable.
I would use again and at lease Eric. Thank you for helping out when time was a factor
It seemed to do a good job on the floors. There were a few places some spots didn’t come up but not really surprised because it was on the tile grout. The tech was very friendly and gave good advice moving forward. This was my first time to use a tile cleaning company and I was very impressed.
The rugs look great, clean, no stains smells fresh really looks like new.
It was so nice to work with Zerorez very friendly very helpful I really enjoyed working with Zerorez.
Very pleased overall. Great customer service. Timely arrival of technician. Carpets look amazing.
Awesome service!! First time using Zerorez, but it definitely won’t be my last! Great experience from start to finish!
TJ (I think that is his name) was extremely respectful and explained your processes every step of the way. He did a thorough job and the carpet, which had looked very bad, turned out beautifully. The scheduling and reminder processes also were top notch. Thank you! I will highly recommend your company to others.
Our tech was great! He got my carpets the cleanest I had seen in years! He was very friendly and even took the time to say hi to our dog and let him get comfortable with someone new in the house. Will definitely be calling you out again!
The carpets looks like they were cleaned with dirty water. The carpets look worse than when Zerorez started. Very disappointed.
On time, care of the tech to do it right once, and careful to leave everything as he found it.
Great service! Friendly, thorough. Highly recommend
Arrived on time. Great price
Timely and the rugs were clean!!
Everything got really clean, even old stains. It smells great! The technician was friendly and knowledgeable. The price was economical.
Super good cleaning on my dining room chairs.
Service was efficient and friendly.
Got rid of the pet smell! Very professional and really took the time to get everything out of my carpets. I’m definitely a customer for life!
The person that did our carpets was exceptional. He was friendly, he was knowledgeable and he was excellent at what he did. Our carpets have never looked better. He Also did not try to upsell us anything extra which I really appreciated. When I use Zerorez again I will request him.
We appreciated that Zerorez arrived at our condo timely. Luke thoroughly explained the cleaning process and proved to be a strong representative for the company. He was very respectful and performed the service in a professional manner. We would highly recommend Luke and the Zerorez company.