Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84673 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 16, 2018 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Everything was thoroughly explained before cleaning. Our technician, Dylan, was polite, helpful, experienced, and did a fantastic job! I love knowing that no chemicals are used.

Report a concern   December 16, 2018 — Rated 10 out of 10 by Lisa Lungaretti Zerorez Phoenix
What do you like about our products and services?

Carpet looks great! Tech was very good!!

Report a concern   December 16, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous service. Technician was friendly, helpful, and very efficient.

Report a concern   December 16, 2018 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Joseph, my service tech was professional and did an excellent job.

Report a concern   December 16, 2018 — Rated 5 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Poor communication between dispatch, service person and myself resulted in over an hour delay in service and significant frustration on my part. Dispatch insisting service van was at my home for over 40 minutes which was not true.

Report a concern   December 16, 2018 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Roman was the best. He did a wonderful job.
Thank you

Report a concern   December 16, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

too early to tell; easy booking and prompt service.

Report a concern   December 16, 2018 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

The gentleman did a very good job and I'm very pleased. What a difference in what the previous people have done. They were definately not from Zeroez. I will definately use Zeroez in the future. Thank you.

Report a concern   December 16, 2018 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

No smelly products after carpet or tile drys. I also loved that the tech explained everything to me as he was doing the cleaning.

Report a concern   December 16, 2018 — Rated 10 out of 10 by P.N. Zerorez Phoenix
What do you like about our products and services?

First time user and I was not expecting the results. Very pleased with how they turned out only down side was the time it took to dry.

Report a concern   December 16, 2018 — Rated 5 out of 10 by L.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was fantastic - if I was ranking him alone it would be 10/10. The stain I called you out to remove is still there and quite bad. I am going to have to have another company out to remove it.

Report a concern   December 16, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Great job every time. Never had an issue. Kind friendly service. Fair price.

Report a concern   December 15, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with the entire process & the great results I see with my wool area rugs and
tile floors.

Report a concern   December 15, 2018 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

My tile looks awesome. Thank you.

Report a concern   December 15, 2018 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

No residue after carpets are cleaned.

Report a concern   December 15, 2018 — Rated 10 out of 10 by Bill Bartlick Zerorez Phoenix
What do you like about our products and services?

The Technician-Luke represented the company with proffesionalism, knowledge, & courtesy. He did a great job with your companies process which is wonderful. Recommend & ask for Luke.
Thanks, Bill, B

Report a concern   December 15, 2018 — Rated 10 out of 10 by Brenda Thomas Zerorez Phoenix
What do you like about our products and services?

The service, the tech, and the price were better than I could have ever have expected. This is my third time using Zerorez and I have never been happier.

Report a concern   December 15, 2018 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Very nice work

Report a concern   December 15, 2018 — Rated 10 out of 10 by Jason Goetz Zerorez Phoenix
What do you like about our products and services?

I just bought my first home so this was my first time using Zerorez and certainly NOT the last!! Luke (Lucas) was informative about the service and the product used. Luke cleaned my entire 1,650 sq. ft. home and I couldn’t be more pleased with the results. The tile floors and carpet look and smell great. Thank you for helping me move in to a clean and happy home!!

Report a concern   December 15, 2018 — Rated 10 out of 10 by Terri Fetters Zerorez Phoenix
What do you like about our products and services?

They work

Report a concern   December 15, 2018 — Rated 10 out of 10 by Naomi Cramer Zerorez Phoenix
What do you like about our products and services?

Tile cleaning

Report a concern   December 15, 2018 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   December 15, 2018 — Rated 0 out of 10 by M.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The receipt u emailed me said it would
take 4 to 6 hours to dry.
After 30 hours we still have damp spots and that was after I had a ceiling fan and 2 floor fans running. I am now concerned about the amount of water that seeped through the carpet and pad. I will not use zerorez again.

Report a concern   December 15, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great service. Very open and honest!

Report a concern   December 15, 2018 — Rated 10 out of 10 by gregg steiner Zerorez Phoenix
What do you like about our products and services?

The only carpet and tile I will every use
Knight did a great job

Report a concern   December 15, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

My carpet is so clean and soft!

Report a concern   December 15, 2018 — Rated 8 out of 10 by R.G. Zerorez Phoenix
What could we do to improve?

After I made the reservation I saw where Stanley Steamer had a three room special for $99. Price match is what you could do better.

Report a concern   December 15, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Service Tech was super polite and quick. Wonderful job done by a wonderful person.

Report a concern   December 15, 2018 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

I like that there’s less chemical used to clean the carpet. The Tech was very friendly and prompt.

Report a concern   December 15, 2018 — Rated 10 out of 10 by June Workman Zerorez Phoenix
What do you like about our products and services?

Both gentlemen did a fantastic job! My tile looks better than new. Would highly recommend, in fact I have already recommended you. Very cordial workers. Thanks again!!


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