Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Suzy Jylha Zerorez Phoenix
What do you like about our products and services?

They did an awesome job. The prices were reasonable, and they are such nice people to work with.

Report a concern   February 26, 2019 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean. Very clean. Service guy very professional and did an excellent job.

Report a concern   February 26, 2019 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Thank you for the pre-tretament calls, calls to verify the appointment time, and a very timely call before the arrival. The process went well, and the tech was very courteous and skilled. Thank you.
Report a concern   February 26, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great job, good customer service!
Report a concern   February 26, 2019 — Rated 8 out of 10 by G.B. Zerorez Phoenix
What could we do to improve?

The guy that cheated my area rug hit the wall wet and bedded up my drywall. This was the second service. I had two in the same week. Not sure which survey this is

Report a concern   February 26, 2019 — Rated 10 out of 10 by John Corona Zerorez Phoenix
What do you like about our products and services?

Amazed at flexibility and patience of carpet cleaner. Cleanliness and anti toxins were a concern made evident by both the consumer and business.
Report a concern   February 26, 2019 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals - quick service
Report a concern   February 25, 2019 — Rated 10 out of 10 by Richard Lopez Jr Zerorez Phoenix
What do you like about our products and services?

I loved the detail, that Lacey the Tech did on my carpets and floors... they all came out fantastic... and she was very knowledge on questions that I had ... I will be requesting this tech again in the future when we go to do our carpets and floors again... this time out was a full house cleaning as it had been around 3 yrs since.. tech recommended that we do our traffic areas and kitchen about every 6 to 8 months a year at the latest.. that we will do...
I will recommend Zerorez to all my family and friends ... Great Job !!

Only one thing I would have done was wait a few more days ... because in February you were celebrating 15 years in the business and I could have saved 15% off my bill which would have been $ 60.00 to me :(

Other than that the service and tech was an A + job... products used were great carpets came out soft and clean and tile looking like new...

Thanks Again ... Richard Lopez of Mesa az

Report a concern   February 25, 2019 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and informative. I feel like he gave the best recommendation for our current carpet situation.

Report a concern   February 25, 2019 — Rated 10 out of 10 by Dustin Carnley Zerorez Phoenix
What do you like about our products and services?

Great service provided by the actual people who come out and clean your carpets

Report a concern   February 25, 2019 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Very professional and the carpet look great!!
Report a concern   February 25, 2019 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

THe carpets always look clean and smell fresh after Zerorez has been here. I have always had good people show up to do the cleaning.
Report a concern   February 25, 2019 — Rated 10 out of 10 by Kerri Brewer Zerorez Phoenix
What do you like about our products and services?

I like the feel of the carpet afterwards, it isn’t stiff or feel like dried soap. The Tech was very informative

Report a concern   February 25, 2019 — Rated 10 out of 10 by Connie Skelley Zerorez Phoenix
What do you like about our products and services?

Let’s talk about how SOFT my carpet felt after zerorez came out! Not only did they get the stains out but my carpet is AMAZING! Would definitely recommend and will definitely be using them again!

Report a concern   February 25, 2019 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Your employee was friendly and courteous. The carpet looks good even in high traffic areas.

Report a concern   February 25, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt, friendly, and provided excellent service. The carpets look and feel fresh and clean.
Report a concern   February 25, 2019 — Rated 10 out of 10 by E.C.B. Zerorez Phoenix
What do you like about our products and services?

Quick and did a great job!
Report a concern   February 25, 2019 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

clean carpet and doesn't take all day
Report a concern   February 25, 2019 — Rated 10 out of 10 by Cookie Martin Zerorez Phoenix
What do you like about our products and services?

Jeremy was very professional, did a great job, arrived at the time I was quoted, RV carpet is beautiful, and it did not cost me a fortune!!!

Same wonderful service as we received at the business where I am employed.

Thanks Jeremy and Zerorez.

Cookie
Report a concern   February 25, 2019 — Rated 10 out of 10 by Deanna Mason Zerorez Phoenix
What do you like about our products and services?

2nd time I've used Zerorez. Very happy with them and will use them again.
Report a concern   February 25, 2019 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

Every advertisement I have heard says the carpet dries faster with zerorez, this was not my experience. The carpets were finished by 945 AM, when I went to bed around 10 pm the floors were still too damp to move the furniture back. This is pretty standard dry time, but the advertisement gave me different expectations. The tech that came out was professional, knowledgeable, and super Nice. I give him a 12 out of 10!
Report a concern   February 25, 2019 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Fast, easy, and efficient. Cleaner smells good to

Report a concern   February 25, 2019 — Rated 8 out of 10 by B.D. Zerorez Phoenix
What could we do to improve?

Everything turned out great but some of my stairs are still wet. It was Saturday when they were cleaned. That's crazy that they are still not dry.
Report a concern   February 25, 2019 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

The tech was prompt, knowledgeable and friendly. My carpet looks great
Report a concern   February 25, 2019 — Rated 8 out of 10 by N.M. Zerorez Phoenix
What could we do to improve?

I believe a couple of spots were missed, based on the still-dark color of the grout. I will give it another day or two to make sure everything is dry, then call for a follow-up. Otherwise, I love knowing, and seeing, that my floors are really clean.
Report a concern   February 25, 2019 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Had low expectations on tile cleaning. Tile came out great! Big difference! Carpet was done perfectly as always. Our tech (Devin) was a professional in every way. Answered all of my questions

Report a concern   February 25, 2019 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Everything is always very well done and professional. Love the technician's work.
Report a concern   February 25, 2019 — Rated 9 out of 10 by Christine Bushman Zerorez Phoenix
What do you like about our products and services?

loved the service from Luke he was very thorough and friendly. i wish more stains could have been removed but i get it. the stairs look AWESOME!
Report a concern   February 25, 2019 — Rated 10 out of 10 by Adam Wolf Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. Very polite, professional and efficient technician. Will use Zerores again when it is time to clean carpet next year!
Report a concern   February 25, 2019 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

There are two small drywall stains still on my carpet near the Master Bath. Would like to get that taken care of when I call you out to clean my other rooms. The worker was professional and nice.

Privacy Policy