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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Good clean products!
I have used many other carpet cleaning services in the past and when I heard about your technique I was very intrigued. I went on line and scheduled an appointment "which was super user friendly". Unfortunately I had to call to move my original appointment and called at 7:00 AM the same day which was a Thursday and they were so obliging and rescheduled for the next afternoon. Paul was the technician and was wonderful! He was very efficient, polite and explained the process. I have to say my carpets have never looked better, they look new! Mind you my carpets are 15 years old and I am not exaggerating a bit! They look new!
Thank you Paul and Zerorez for the best carpet cleaning experience I have ever had! You will be the one I call for my next cleaning for sure!
Professional and friendly service.
I was very happy with the job they did.
Always great service and always always do an awesome job cleaning my carpets.
Great service
The techs have been great. The carpet looks great. The booking process is easy and there is great communication.
There’s still one spot in the carpet that is “crunchy”. Not sure why it wasn’t cleaned/fixed.
I was told spots in my carpet would not return. They have returned. I paid a lot of money to have my carpet cleaned. Not happy with results. It's only been 6 days.dpots are starting to show.
I've always been happy with the results of my carpet cleaning with you. I will admit I was a bit surprised this time to hear that you don't "spot clean" until the initial cleaning is completed. I found that a bit curious, but the young man seemed to know what he was talking about, so I didn't argue. I'm hoping the same spots don't reappear with time.
Very good experience. Carpet looked like new. Thanks
Quick professional and clean with no harmful chemicals
Great service and flexible in scheduling.
Tech did double clean in problem area.
Looks like it was a good pure cleaning.
The tech that worked at my place was very conscientious and pointed out what needed to be done and stated that carpet had stretched but would go back to normal. He left some shoe covers for me to walk upstairs and did remind me I could slip with them on the wood.
He was very detailed about doing the job right.
The company should have some sort of dolly or cart to allow the servicemen to wheel the house to the front door without having it be on the ground and bringing in dust and dirt ! Too much hose for one person to carry a distance !
The noise was a surprise and a little annoying because nothing could be done while the carpet was being clean. Noise should be noted by phone representative for the clients comfort. But in the end the results were worth it!
My second experience with Zerorez was very good. Colten was extremely nice and knew his
job well and spoke highly of the company. He is a dedicated employee and I’m grateful that he was sent to do my job.
I will see you again for further cleaning needs.
Thank you so much.
Wonderful job and I love that there is no smell. I will always use Zerorez from now on. Thank you.
YESTERDAY WHEN LUCAS AND CHAD ARRIVED. THEY WERE VERY FRIENDLY.CHECKED OUT WHAT NEEDED TO BE DONE. GOT RIGHT TO IT. HELPED BY PUTTING SOME VERY SMALL PIECES OF CARPET OUT IN THE GARAGE BECAUSE WHERE THEY LAID WAS HARD WOOD FLOORS. THEY WORKED THROUGH THE OPEN GARAGE
You are the best carpet cleaning service I’ve ever used. I always recommend you to anyone asking and to my friends and family.
Friendly professional service. Trustworthy.
Arrived on time. Did a great job. Carpets look good.
Super technician, Joel!
The guy was at my house for 20 minutes and I paid 109.00 for 20 minutes of carpet that was wet in some areas and some not.. the job was okay job , I had better and they make my carpet white again an
you guys did an amazing job!
A $135 cleaning was turned into a $600 bill for 6 treatments in a small bedroom.
On time
Very professional
Priced right
Stays clean and no crunch
Excellent technician. Prompt & thorough. Pleasant & friendly. Love the online reservation system & confirmation. Very happy to be a Zero Rez customer.
Techs arrived early, were friendly, explained everything and were in and out fast. Did a great job too.
Prompt arrival at the time promised, and the tech was courteous and efficient.