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based on 86485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived at scheduled time. Professional friendly polite service. David and Ryan walked us thru the house asking questions and explaining what they’d be doing. Finished our carpets quickly. Gave us info on when the carpets would be ready to be walked on and furniture moved back. They know their stuff!!! Great team.
I liked the honesty of the tech who did the service.
The two young men who did our carpets were very polite and did a super magnificent job. They went about their business and really showed they knew what they were doing. Will be calling on you again. Neighbor lady came over and also was impressed and we gave her your card. thanks again.
Communication from them was excellent. They arrived within the window they provided.
On time, did a test sample before proceeding to ensure it was worth it.
Zerorez employee was not interested in his job and it reflected on the service. I know good employees are hard to come by. Carpet did not appear to be cleaner than before service. Employee recommended to let dry for approximately 4 hrs with windows and doors opened and all fans on in house, the carpet was still VERY wet after 12 hrs. I will never use this carpet cleaning gimmick again
Affordable! No soaps used. Easy online appt. Communicated well for reminder appt and called when they were on their way. They were very nice and courteous!
Great customer service!! Outstanding product!!
It was amazing! My cleaner did an amazing job and got up stains that I thought for sure would never come out! He was kind and listened to my concerns! I will use Zerorez again for sure!!
Quick, professional and very clean!
I like the fact that the carpet is not hard, the orange peel and a special water are used. 👍🏻
The technician did a pretty good job considering that his power pressure machine malfunctioned and he had to resort to a smaller machine which took him a longer time.
Prompt. Courteous. Thorough.
Great professional customer service!
I love the way your company cleans. Eco friendly and gets the job done. Thank you again!
I like that the cleaning product is all natural, left no smell and really does work. The technician was very knowledgeable and nice!
Great customer service and carpets are very clean.
Great service and great prices!!
Carpet came out looking GREAT!!! Traffic stains= gone!
Professionalism, efficiency, and quality. Pretty much how all businesses should operate.
I really liked the smell of the product, not a chemical smell but the organic cleanliness of citrus. The technician was on time and friendly, he explained the procedure and product and was professional. I highly recommend this company.
They are odorless, safe for pets, and the carpets dry quickly
It took two days for my carpet tp dry
Very efficient cleaning process. Timely and professional.
It was super fast and easy. He went over everything he did with me answers all my questions. My carpet looks great!
There was no mess, did not take forever to dry, smelled clean but not overpowering, and was not crunchy
It worked amazing on our carpets with the new puppy and our toddler who is so messy. It really took our stains out without a problem. And it dries quickly.
Our technician was wonderful and I can’t believe how clean the carpet got! I’ve had 2 other companies out and they couldn’t get results. Very worth the money!
Everything looks very nice. We are very pleased. The technician who serviced us was extremely pleasant and helpful. And He did a very thorough job. Please pass this on to him.
No chemicals