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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great and Brad was excellent. But when I read more about your product, felt we paid a lot more than we should have.
The technician did a great job! I won't use anyone else to clean my carpets.
The fact that you are totally customer focused!
when the carpet dried all of the stains looked worse than before the cleaning
Does a very good job. Very professional
Fast and thorough
Great customer service!
Carpet is clean and soft. My technician Joel did a great job. He answered all questions. Was friendly and professional.
Excellent value for price. Rugs look great. Like that no soap was used. Technician was friendly, quick, and on time.
Rugs looked great and Paul was very
Very professional from providing the estimate to providing the services in my home. Arrived when expected, described services, left home in good order. Friendly technician. Would definitely use again and recommend in the future.
Staff is friendly, pricing is pretty straight forward. They show up on time. Overall a great experience.
Tech was on time, through
Technician was super kind and thorough
No cleaning residue left
Technician was very pleasant. I thought the carpets were quite crunchy after cleaning. I had to vacuum a couple of times to soften them up. I can still see some traffic areas that are a little darker and the arms on the chair are still darker. The technician said my fabric is wearing out. They have always cleaned up fine before.
They were very responsive to my questions.
The technician stayed on the job until it was done properly! I really appreciated that concern
To getting the job perfect.
You stand behind your services. We needed a repeat treatment d/t some stains coming back and a service person came out and treated them promptly at no charge. Your service people are always courteous and on time. We will have your company back again in the future!
Great service and my floor last look great
I have used Zerorez quite a few times and have always enjoyed prompt, competent, and friendly service.
The tech from this last visit did a superb job.
Joshua was very professional and did a great job. Arrived right on time and finished the job quickly.
I missed a call asking if ok to show up 2 hours early. I tried to call back and was on hold for a couple minutes so I hung up. Your office called back with a couple minutes but by that time the representative was at my door. I has a new job offer and needed those 2 hours to do some paper work and finish vacuuming. I felt rushed then.
Love how well the carpet comes totally clean and fresh with no soapy residue left behind.
Technician was a little salesly/a little too talkative overall. I was trying to do multiple other things but kept getting interrupted. although he was accinkdsting with switching which room to start in and did answer all questions and was nice.
My carpet is ten years old and I have 2 dogs. After the cleaning the carpet was fresh and clean with no lingering odors. Love it.
Love that there are no chemicals used and the carpets look amazing now. James is a very personable, well mannered, professional young man.
Thank you for a job well done.
Friendly people, great job
I had service on my home befor I moved in and again recently. The work was done well and the problems were resolved. Thank you 0rez.
Really good job like new machine he used first the two steep system was so much better because of that it so great been telling people about it