Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87576 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2019 — Rated 5 out of 10 by K.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I spent over $200 to get a 10x10 room cleaned and the smell is still there. I was told the smell would go away but the stain wouldn’t. Well the stain went away but the smell didn’t. My tech was great. Unfortunately I spent a lot of money for one room and didn’t accomplish what I wanted.

Report a concern   May 14, 2019 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The fact that your products are pet Great technician too

Report a concern   May 14, 2019 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Good customer service. Personable ,k knowledgabe tech. Good result.

Report a concern   May 14, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

IT IS THE BEST CARPET CLEANING WE HAVE EVER HAD. I WOULD RECOMMED
TO ALL OF MY FRIENDS.

Report a concern   May 14, 2019 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

The tech was on time and courteous. The price was right, but most importantly, our carpets look beautiful. We have dealt with Zerorez for many years now and have NEVER been disappointed. We recommend them highly.

Report a concern   May 14, 2019 — Rated 10 out of 10 by Deborah Kanoff Zerorez Phoenix
What do you like about our products and services?

Zerorez are always on time and very ethical. Carpets always look great after cleanimg .

Report a concern   May 14, 2019 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service from our service tech. On time service and our tech was friendly and answered all of our questions. Carpet looks great!

Report a concern   May 14, 2019 — Rated 10 out of 10 by K.B.S. Zerorez Phoenix
What do you like about our products and services?

Fast and easy. The tech was very nice and asked if we had any problems and we were very pleased with the job done.

Report a concern   May 14, 2019 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

The carpets were cleaned to perfection!

Report a concern   May 14, 2019 — Rated 9 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The technician arrived early and did a great job! He walked through the area to see any spots that needed extra treatment and talked about those with me. The carpet looks so much better!

Report a concern   May 14, 2019 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Courteous people. Good result

Report a concern   May 14, 2019 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and friendly . He walked me threw everything he was going to do.

Report a concern   May 14, 2019 — Rated 10 out of 10 by James Heling Zerorez Phoenix
What do you like about our products and services?

Even though I couldn't do what I would have like to nothing on Carson I just couldn't afford it but Carson was up front about it and it was my decision if I ever need a carpet cleaners again definitely would be Zerorez

Report a concern   May 14, 2019 — Rated 7 out of 10 by S.E. Zerorez Phoenix
What could we do to improve?

I just think you are too expensive because you charge so much extra for things I think should be included like stain removal. I mean who needs their carpets cleaned if they aren’t dirty?
The service is quick and the tech was professional but too costly
Thank you

Report a concern   May 14, 2019 — Rated 10 out of 10 by Benjamin Merkley Zerorez Phoenix
What do you like about our products and services?

Couldn't believe you got out a month old food dye stain... carpet looks great.

Report a concern   May 14, 2019 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

did a great job, everything looks good

Report a concern   May 14, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Always excellent service. Thank you.

Report a concern   May 14, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Quick and clean services

Report a concern   May 14, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The rep was very professional and also very helpful regarding our needs.

Report a concern   May 14, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Minimal chemicals

Report a concern   May 14, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Looks great, service was done professionally and worker was respectful and did a great job

Report a concern   May 13, 2019 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Quality job and good employees

Report a concern   May 13, 2019 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Your service technicians are always courteous and you provide a quality product. That is why I schedule with your company.

Report a concern   May 13, 2019 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

. It was the best rug cleaning job we have ever had done in the past 50+ years.

Report a concern   May 13, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Your service guys was very friendly and he was able to answer all of our questions.
I liked that he was honest with what we needed and didn't try to sell us on services
that were not necessary.

Report a concern   May 13, 2019 — Rated 10 out of 10 by Pete Stifle Zerorez Phoenix
What do you like about our products and services?

After making appointment Zerorez sent emails to confirm time and when service tech was on way I received a call giving time of arrival. Tech was right on time and very knowledgeable about clean carpets and their products. Also Tech was very professional and courteous. Carpets came out fresh looking without the crunch.

Report a concern   May 13, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I like that your products are natural.

Report a concern   May 13, 2019 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Customer service was excellent. I liked the fact I was informed of the process and additional options if I wanted. Carpets are clean and not crunchy. My stains are still gone as of this morning. I’m curious if they will return after a month or so. Thank you

Report a concern   May 13, 2019 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

Thank you for such wonderful customer service by your on sight rep and for the removing of all the pet spots!

Report a concern   May 13, 2019 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

It was actually a treat to have Robert M. as my carpet technician recently. He deserves ten stars for his explanation of the process, and how he meticulously cleaned the carpets. I consider Zerorez "no fuss, no mess" and a job well done.


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