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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tech very messy
Great service taking appropriate time to clean carpets.
The job of cleaning our carpets was performed in a very professional manner and as a result our carpets received a very professional cleaning:)
Thanks !
Name removed
Carpet is still dirty after it dried. Getting the carpet clean would be a start and a discount of what I paid would be the correct thing to do.
I like the fact that you use only water to clean.
Technician was quick, informative, great job!!
First love your team. Joseph was awesome and you guys are so great and personable it is a pleasure doing business with you all. Second love your professionalism and timeliness. Product is superb
Josh does a good and efficient job. Showed up early and finished carpets look great.
Online scheduling and quotes. Company asked to come early which helped. Cleaner did a great job.
Amazing technicians that go above and beyond to provide the best service possible. They are always very knowledgeable and do their best to make the customer happy and feel comfortable.
I like that there is not an odor afterwards and how the tech was friendly and quick!
I like that there are no harsh chemicals. The staff is friendly and helpful. The technician was very thorough and professional.
We really liked our technician. He did a great job with the carpet and tile cleaning and took time to explain everything to us as well. he also worked quickly which was appreciated.
The tech that came out to my house was fast, on time, Very knowledgeable and did an amazing job! I couldn’t have been anymore pleased with the work he did at my house. I will be getting the rest of my rooms done at my house by Zerorez! Spelt backwards or forwards it is Truly the right way to clean Thank you for the amazing job!
The techs who cleaned our rugs were extremely knowledgeable, professional and friendly. They did an outstanding job and our rugs look almost brand new!
Employee was very personable and did a good job cleaning our carpets.
Thoroughness, courtesy, promptness
Prices are reasonable and scheduling was convenient. Good job too!
Great customer service, great product and result.
Good job. Was on time the the carpet looked great.
Jeremy provided excellent customer service. Thank you!
Friendly, efficient tech
Quick, polite, not too pushy. No sweet or cleaning smell after finished!
The scheduling process. I originally made the appointment online, and I made a Sunday appoinment. I got a follow up call from Zerores saying they could lower the quote which was nice. After the follow up call I called you guys to Confirm the appointment, knowing it was on a Sunday and it was confirmed. A few days after I got another call saying you guys do not work on Sundays and we need to reschedule. This was after I had already made arrangements. Seems like this could have been avoided pretty easily, if it was just a glitch in the software.
This was an overall great experience! Easy to work with since we were out of town needing to move in and they worked with us on every little detail while not being there. Loved the out come and how nice our floors looked!
Great service. Allergy friendly for extremely sensitive people.
Everything
On time! Courteous.
Michael Campos our Zerorez technician was prompt, courteous and informative.

Customer service