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based on 86009 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very friendly and on time! The job was done well and within a reasonable amount of time. We also really love that there are no chemicals involved in the cleaning process!
The tech who cleaned our carpets was fast, nice and efficient.
I really liked that I could book online. The tool was easy to use and allowed me to enter my rooms and sizes so I was not surprised or caught off gaurd when the technician came out for the service. I was also very happy that you offered upholstery cleaning!
I think $320 to have three bedrooms two living rooms and a dining room cleaned is insane. The kid was literally here 45 minutes. It's dry now so guess I will find out how clean it is. I chose you because I wanted no chemicals. Next time I will replace the carpet.
What you DON'T use on carpets! This was the first time using your service and I was blown away on how clean my 20 year old carpet looked after :) I will certainly use Zerorez again!
Basic, quick, reliable
Great carpet cleaning, great customer service.
Great, professional service. Answered all our questions, took care to protect corners of walls and openings. Looks great. Thanks Roman!!
Once all dried, the carpet looked brand new. Your products are amazing.
Friendly and Effecient and easy
Excellent pre-service communication, always on time. Friendly, professional staff.
No chemicals, friendly, fast, on time service. Let be the internet capability of scheduling. Dries in short time.
Great service and clean carpets!!
Service technician was courteous and professional. Great attention to detail.
- Prompt, professional, courteous, and overall tremendous representation of your company by each and every service person we have had out to our Fountain Hills house.
- The stains are gone, and everything looks wonderful - couldn't ask for better!
Your technician was punctual ( early in fact!), and hardworking. He did the best he could in cleaning our old, stained carpet, and there is a definite improvement. The only suggestion I would make is that he be more confident- he wasn't sure the system would work on our carpet. He did caution me about slipping both on the wet carpet, and moving between the carpet and the tile. I wish he had given an estimate as to how long the carpet would take to dry- it was a longer time than previous carpet cleanings (with different companies.)
Your clearly the best in the valley!!
Love your service!
The floors always look great after the cleaning.
Cleans without soap and no residue, love the powered water and cleaning kit.
The service and the tech Austin was fabulous!
Thorough job and knowledgeable technician
The rep Chris was excellent! He was knowledgeable and prepared. Respectful and kind. Thank you!
The high traffic area still looks dirty. My husband pointed this out to the cleaner and his response was “your carpet is ruined”. The carpet is barely 2 years old and only 2 adults live here. The carpet is not ruined. I have used Stanley Steamer for years and will go back to using them again.
Great customer service and a friendly technician that was very fast and efficient. All my stains are gone and my carpet looks clean.
A great job. Technition was awesome.
I love the way my carpets look and feel after they are cleaned. Had some tile done this time, will have Zerorez back to finish the rest!
Staff are friendly and listen to my concerns.
Great job!!!!
Very professional technicians, handle issues and always courteous.
We were thrilled with the service
I have utilized your services in 2 homes for the last 5 years. The services provided include carpet cleaning, tile and grout cleaning, grout sealing. Each experience has been great with awesome results.
We know our carpet is old and would not come out looking like new. The carpet looked much better when it was still wet, however as it dried we started noticing problems. Our issue was in the family room. A rectangular area of carpet was missed. I put a throw rug over it for now. There are several white lines from one side of the room to another. The second room and the hallway are fine. We are thinking of hiring you to come back and do the bedrooms and offices. Perhaps the missed area can be fixed then and the main floor area in the family room could be gone over once more to remove the white lines. We have pictures if you need to see them.