Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84676 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 9, 2019 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Customer service

Report a concern   January 9, 2019 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

tech very messy

Report a concern   January 9, 2019 — Rated 10 out of 10 by Timothy Bise Zerorez Phoenix
What do you like about our products and services?

Great service taking appropriate time to clean carpets.

Report a concern   January 9, 2019 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

The job of cleaning our carpets was performed in a very professional manner and as a result our carpets received a very professional cleaning:)

Thanks !
Name removed

Report a concern   January 8, 2019 — Rated 0 out of 10 by G.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is still dirty after it dried. Getting the carpet clean would be a start and a discount of what I paid would be the correct thing to do.

Report a concern   January 8, 2019 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you use only water to clean.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Gary Banjac Zerorez Phoenix
What do you like about our products and services?

Technician was quick, informative, great job!!

Report a concern   January 8, 2019 — Rated 10 out of 10 by N.G.M. Zerorez Phoenix
What do you like about our products and services?

First love your team. Joseph was awesome and you guys are so great and personable it is a pleasure doing business with you all. Second love your professionalism and timeliness. Product is superb

Report a concern   January 8, 2019 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Josh does a good and efficient job. Showed up early and finished carpets look great.

Report a concern   January 8, 2019 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Online scheduling and quotes. Company asked to come early which helped. Cleaner did a great job.

Report a concern   January 8, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Amazing technicians that go above and beyond to provide the best service possible. They are always very knowledgeable and do their best to make the customer happy and feel comfortable.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Gabby Robles Zerorez Phoenix
What do you like about our products and services?

I like that there is not an odor afterwards and how the tech was friendly and quick!

Report a concern   January 8, 2019 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I like that there are no harsh chemicals. The staff is friendly and helpful. The technician was very thorough and professional.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Hope Lee Zerorez Phoenix
What do you like about our products and services?

We really liked our technician. He did a great job with the carpet and tile cleaning and took time to explain everything to us as well. he also worked quickly which was appreciated.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Ryan Day Zerorez Phoenix
What do you like about our products and services?

The tech that came out to my house was fast, on time, Very knowledgeable and did an amazing job! I couldn’t have been anymore pleased with the work he did at my house. I will be getting the rest of my rooms done at my house by Zerorez! Spelt backwards or forwards it is Truly the right way to clean Thank you for the amazing job!

Report a concern   January 7, 2019 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

The techs who cleaned our rugs were extremely knowledgeable, professional and friendly. They did an outstanding job and our rugs look almost brand new!

Report a concern   January 7, 2019 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Employee was very personable and did a good job cleaning our carpets.

Report a concern   January 7, 2019 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Thoroughness, courtesy, promptness

Report a concern   January 7, 2019 — Rated 9 out of 10 by Kris Beastrom Zerorez Phoenix
What do you like about our products and services?

Prices are reasonable and scheduling was convenient. Good job too!

Report a concern   January 7, 2019 — Rated 10 out of 10 by Jerry Johnson Zerorez Phoenix
What do you like about our products and services?

Great customer service, great product and result.

Report a concern   January 7, 2019 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Good job. Was on time the the carpet looked great.

Report a concern   January 7, 2019 — Rated 10 out of 10 by Marissa Verburg Zerorez Phoenix
What do you like about our products and services?

Jeremy provided excellent customer service. Thank you!

Report a concern   January 7, 2019 — Rated 10 out of 10 by Erik Spletter Zerorez Phoenix
What do you like about our products and services?

Friendly, efficient tech

Report a concern   January 7, 2019 — Rated 9 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Quick, polite, not too pushy. No sweet or cleaning smell after finished!

Report a concern   January 7, 2019 — Rated 7 out of 10 by R.C. Zerorez Phoenix
What could we do to improve?

The scheduling process. I originally made the appointment online, and I made a Sunday appoinment. I got a follow up call from Zerores saying they could lower the quote which was nice. After the follow up call I called you guys to Confirm the appointment, knowing it was on a Sunday and it was confirmed. A few days after I got another call saying you guys do not work on Sundays and we need to reschedule. This was after I had already made arrangements. Seems like this could have been avoided pretty easily, if it was just a glitch in the software.

Report a concern   January 7, 2019 — Rated 10 out of 10 by Audrey Smith Zerorez Phoenix
What do you like about our products and services?

This was an overall great experience! Easy to work with since we were out of town needing to move in and they worked with us on every little detail while not being there. Loved the out come and how nice our floors looked!

Report a concern   January 7, 2019 — Rated 10 out of 10 by Niki McCain Zerorez Phoenix
What do you like about our products and services?

Great service. Allergy friendly for extremely sensitive people.

Report a concern   January 6, 2019 — Rated 10 out of 10 by Steve Trainor Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 6, 2019 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

On time! Courteous.

Report a concern   January 6, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Michael Campos our Zerorez technician was prompt, courteous and informative.


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