Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87576 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

The entire experience from the time I called to make the appointment to the tile and carpet cleaning was great. Everyone was very professional and provided clear, concise explanations of the cost and the work to be done. No attempts to upsell or talk me in to services I didn’t need. The technicians, Robert and Gavin, conducted themselves in a professional yet friendly manner.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Barbara Bowser Zerorez Phoenix
What do you like about our products and services?

Clean and no crunchie. Professional carpet technicians.

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Fast, curtious

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Quick service! They were able to come out the same day I requested the service. Tech was very nice. Carpets look great!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Only had an 8x10 area rug cleaned.
Easy to set appointment, technician on time, very courteous- no complaints!

Report a concern   May 16, 2019 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

we get you because your process works well for us. now please stop bugging us...

Report a concern   May 16, 2019 — Rated 10 out of 10 by Marge Owens Zerorez Phoenix
What do you like about our products and services?

Techs do a thorough job at a reasonable price. I appreciate the on-time appointment and professional attitude.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Jennifer Potter Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and my carpets look brand new!

Report a concern   May 16, 2019 — Rated 10 out of 10 by Katie Kuhl Zerorez Phoenix
What do you like about our products and services?

I L❤️VE my clean carpet!!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Your employee’s were very knowledgeable about different processes..

Report a concern   May 16, 2019 — Rated 10 out of 10 by Karolyn Corey Zerorez Phoenix
What do you like about our products and services?

I loved the difference my tile and grout looked after having it Zerorezified!

Report a concern   May 16, 2019 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Your products clean very well.

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Fast service

Report a concern   May 16, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The cleaning did not leave and smelly odor the technician was very polite and courteous.

Report a concern   May 16, 2019 — Rated 0 out of 10 by G.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Said you could get rid of the cat urine smell, but only made things worse and then charged $400.

The only thing that would make things right, would be to give me my money back.

Report a concern   May 16, 2019 — Rated 10 out of 10 by John Nesbit Zerorez Phoenix
What do you like about our products and services?

The Technication was great and did a fabulous job. Very neat and a steady worker and asset to your company

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Amazing and excellent service.

Report a concern   May 15, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The carpet looks beautiful!

Report a concern   May 15, 2019 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Kind and courteous. Gave me honest information about the possible outcomes (even if it wasn’t good), based on the condition of the rugs/carpet

Report a concern   May 15, 2019 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Excellent job

Report a concern   May 15, 2019 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

The technician, Chris was very courteous & polite. Was very knowledgeable & took the time to explain procedures as he went along. Very upfront of spots that though he cleaned, were unable to remove. Very happy of overall results.

Report a concern   May 15, 2019 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Carson did a great job.

Report a concern   May 15, 2019 — Rated 9 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Carpeting is soft not crunchy.

Report a concern   May 15, 2019 — Rated 9 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

The tech was punctual and kept me informed.

Report a concern   May 15, 2019 — Rated 3 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Result is not what I expected. I could not tell a difference after the service but waited till the area rug was dry to come to a final conclusion. I also noticed that the service technician did not spray the entire rug. The rug is a 7x10 size, he sprayed an area the size of 5x8.

Report a concern   May 15, 2019 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

We had not had our floors cleaned in six years and they came out beautiful. Our technician was professional and courteous. We would highly recommend zeroz.

Report a concern   May 15, 2019 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals used and 100% green! Our technician was great too!

Report a concern   May 15, 2019 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

I can always count on Zerorez for top quality service! The technician, James, did an excellent job and was very personable as well!

Report a concern   May 15, 2019 — Rated 10 out of 10 by Christine Tucker Zerorez Phoenix
What do you like about our products and services?

I love how your products make our carpets and upholstery look brand new again. Also, your technicians are awesome. They take their time and are very professional.


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