Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2019 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Did a great job getting neon pink silly putty out of my rug! My rugs are super clean and the price was amazing!

Report a concern   January 3, 2019 — Rated 10 out of 10 by Michael Fajardo Zerorez Phoenix
What do you like about our products and services?

Eric was awesome he answered every question I had

Report a concern   January 3, 2019 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

MY CARPET LOOKS GREAT.

Report a concern   January 3, 2019 — Rated 10 out of 10 by Natalie Ortal Zerorez Phoenix
What do you like about our products and services?

Great service, great results, no chemical feeling or odors and it dries super fast!

Report a concern   January 3, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

I like the way my carpets feel so clean

Report a concern   January 3, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The water!

Report a concern   January 3, 2019 — Rated 10 out of 10 by Phillip Hudak Zerorez Phoenix
What do you like about our products and services?

Ater being cleaned by the Zerorez tech, my wife and I observed a very noticeable improvement in the appearance of our carpet and tile floor. We would definitely recommend Zerorez!

Report a concern   January 3, 2019 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I love zerorez. I have a 18 year old white carpet. Zerorez has kept it in beautiful condition. I won't use any other company. Plus zerorez is very customer oriented, they get it. One of the few companies that walk the talk.

Report a concern   January 3, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Friendly fast efficient staff

Report a concern   January 3, 2019 — Rated 10 out of 10 by M.K.K. Zerorez Phoenix
What do you like about our products and services?

We were very happy with the job that was done. We liked the updates and the timely manner in which everything was done. The carpets looked great.

Report a concern   January 3, 2019 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Awesome job and professional.

Report a concern   January 3, 2019 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals.

Report a concern   January 3, 2019 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

David was our technician, he seemed very knowledgeable about the services rendered. He owrked dilligently the entire time focused on thoroughly completing the cleaning assigments to our satisfaction.

Report a concern   January 3, 2019 — Rated 7 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Friends think you are expensive, I say you are worth it!

Report a concern   January 3, 2019 — Rated 6 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had 2 8x10 area rugs cleaned and a round rug cleaned The technician took 20 min to clean all 3 for $ 300. 00 He moved them out of the laminate floors and laid them in the driveway which I thought wAs strange Why not put plastic under them and leave them in the house. When he was finished He said they had to dry and was going to leave them in the driveway.I couldn’t believe what he was saying. I said they could not be left there as I needed to go out of the garage and my husband would be coming home Was I supposed to drive over them? I said let’s move them to patio and he was very abrupt and did not want to move them I certainly couldn’t lift them He did move them and he was not happy . What company would leave them to dry in the driveway? He never provided me with any bottle of cleaner like the last technician did when he cleaned our carpeting in the house 1 year ago. He also did not concentrate on a couple of spots. Very disappointed I think $300.00 was excessive for 20 min of cleaning. Never again. The technician appeared to be in a rush to get the job done.

Report a concern   January 3, 2019 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Professionalism of techs, promptness for appointments, quality of work, and care of home makes me a loyal Zerorez customer.

Report a concern   January 3, 2019 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

Technician was great, carpets look awesome!

Report a concern   January 3, 2019 — Rated 8 out of 10 by A.E. Zerorez Phoenix
What could we do to improve?

Carpets look great, however now that the carpets have dried it smells like wet dog. We have one dog and the rooms didn't smell like this before. We vacuumed prior to the cleaning.

Report a concern   January 3, 2019 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Technician was great, even gave me some information on carpet information.

Report a concern   January 3, 2019 — Rated 9 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job of explaining about what he was going to do and what to expect. I did however notice in 1 room that there are small grey spots

Report a concern   January 3, 2019 — Rated 10 out of 10 by Matt Ayers Zerorez Phoenix
What do you like about our products and services?

Carpets looked great and rep was professional.

Report a concern   January 3, 2019 — Rated 10 out of 10 by Dawn Hamilton Zerorez Phoenix
What do you like about our products and services?

Clean carpets that aren’t crunchy 😁

Report a concern   January 3, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Amazing work!

Report a concern   January 3, 2019 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning

Report a concern   January 3, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

I spoke with Charles. High marks all around!!!

Report a concern   January 3, 2019 — Rated 10 out of 10 by Frank Armenta Zerorez Phoenix
What do you like about our products and services?

Absolutely professional and looked like I had new carpet. Great job

Report a concern   January 3, 2019 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

I’ve used Zerorez a couple times now and won’t hesitate to have them come out again the next I want my carpets cleaned. Professional, courteous, conscientious people willing to answer questions plus provide a great service.

Report a concern   January 3, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Tanner did an amazing job! My carpet and barstools look brand new again!

Report a concern   January 3, 2019 — Rated 9 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

I like the chemical free approach and the service tech was excellent.

Report a concern   January 3, 2019 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Our Zerorez technician was wonderful! I have him an A+! He was very informative of the product, well mannered, professional and a pleasure to have in our home. I would recommend Zerorez and him to anyone. This was my 3rd time using Zerorez and will continue to have you come back! Thank you!


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