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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job, great company
My tech was very nice and did an excellent job of explaining the process. As for the process itself, it was so fast and my carpets look amazing!!!
best!
Cleaning turned out great. Tech was really good
Technician worked very hard and was very knowledgeable.
we'regood ---good technicians--polite professional
Carpet looks great!
My cleaner was great things look nice. If someone asked id tell them I was happy with my service but there wasn’t an above and beyond that havdvme actively promoting the service. For me to choose a 10 i need to be blown away by how amazing things are.
Jason did a terrific job. I will be calling back and recommending the carpet cleaning service
Clean, timely, knowledgeable technician . Slight mixup with my phone number, so I need to make an extra phone call to be sure of my appointment Time.
Fast service and prompt arrival of the tech. Carpet always looks clean after service.
Customer service is always great and usual on time or early!! Cleaning is great and they are efficient!
Good product. Profession and friendly staff. Both in phone and the tech
Everything was great. Brian did a great job and was very well mannered. Your prices could be improved.
Carpet comes up bright and dries fast
Service was fine but stain didn’t come out of carpet or decrease at all.
On time, Friendly and helpful, answered all my questions, very clean while using equipment and going in and out of my house Very professional.
My carpets came out great, Very Pleased with the Service I received.
I would recommend Zerorez to everybody.
I am so disappointed in your overall customer service. This was the first time I wasn't present while my carpet was cleaned by Zerorez. My elderly mother was the only one home and was charged an extra $50 to clean the same areas we always have cleaned by Zerorez. I feel that she was taken advantage of. When I called to request an explanation for the extra charge, the girl in your office kept interupting and talking over me. She wasn't listening which was very frustrating and I finally hung up. Therefore, I do not plan on using Zerorez in the future.
Great service and my carpets look like new! The technician was very friendly and arrived on time to complete the job in a timely manner. I would highly recommend Zerorez to anyone needing their carpets cleaned!
Very good
Great job - was thorough and professional!
The service was excellent and very professional. In addition the Service Tech was on time.
Service was outstanding!
Daniel was amazing!!! I'd like to have him back an a couple of months to do a touch up. Very friendly, courteous, helpful, efficient!
Eliza S
Already submitted my info. We give Dan a 10. Maryann Makhobey
Awesome tech! Very professional and informative.
We will be using Zerorez again and again to keep our carpets fresh.
David was great, spent the necessary time to do things right.
Clean with no chemicals
The two were very friendly and did great work together as a team. I will use you to come again. Oh your guys came in to get the job done and they did. Thank you again and again.
Professional and courteous technician - very thorough - did not rush thru the job - we had 9 rooms of off-white carpeting. Did an excellent job. Highly recommend.