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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Didn't feel the tile in the showers really improved and paid extra for that service.
You were on time and explained the process well. I am happy with your work.
Paul was absolutely AMAZING! I can't overstate that! He did an awesome job and was by far one of the friendliest people I've ever met! Very professional, right on time, and he definitely worked hard getting our carpets clean. Really did a wonderful job!
He was very courteous and paid attention to detail. My kitchen/dining room tile looks amazing!!!
A job very well done. Technician was friendly and very knowledgeable. Had a great sense of humor
very well done, great tech and customer service!
Quote WAY off !!! only had 1 rug cleaned but scheduled for 2..prices WAY TOO EXPENSIVE for a cleaning when I can just buy a new one ...rug that was cleaned didn’t look ay different and left a stench ...
Excellent customer service by technician and a very clean carpet.
Your folks show up when they say they will, and the cleaning itself is top-notch.
We love that everything dries right away and it always smells fresh and clean when Zerorez leaves.
I liked getting the emails and phone calls about arrival time. I liked that the guy put on booties. Seemed like he was very thorough too.
Accommodating to my time schedule, courteous and efficient
The Carpet Cleaner was caring, friendly, professional, and did well. My carpet looks great!
the young man was professional and did a good job.
Austin, the technician, efficient, polite, friendly, and did a great job. 😊
My carpet looks fantastic! Stains that I couldn't get out are gone and it looks like new. We eventually want to replace our carpet,but for now it looks so good. Thank you!
Essy to make appointment, good communication, professional staff and quality work by Zerorez!
The guys were so awesome. They answered all my questions and said thank you with a smile. But at end of the next day after, we still had stains on the carpet.
The carpets look the same if not worse. I would like a refund.
Service technician was very thorough , did a great job. Also knew about products, carpet care,
Green products which is better for the environment and less wet carpets.
My carpets look fantastic! Just moved in to a “used” home and now it looks new! My service technician was extremely professional, informative and meticulous as well as friendly. Highly recommend!
The first time Zerorez cleaned my carpers the results were excellent. The second time you cleaned my carpets, I wasn't as pleased with the outcome. There were some areas that didn't get as clean as I expected and the service tech seemed to speed through the house in a hurry. I just had my carpets cleaned a third time using your service and the edges of the carpet were not given the attention they needed. Some of the edges have a dark ridge along them where you can see the tech missed the edge altogether. Also, this time some areas of the carpet felt stiff, or crispy. This was something I had never experienced before from your service.
Gavin and His partner were fantastic. So helpful, kind, and efficient!
No soaps and chemicals keeps carpet cleaner, longer - just like your ads say. It is the truth! Afterward, carpet is NOT crunchy and dries faster and doesn't stink!
You discolored and ruined the finish on my carpet
He was on time, quick, with good results.
Efficient and courteous service, my carpets look great.
Dude was real nice.
Employees are friendly work is top quality