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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff, showed up early, did a great job! Carpets look and smell great!!
David explained what was needed for our carpets and did a very thorough cleaning.
Did a great job cleaning my carpets!
On time, Great service. Tech let me know all the procedures.did a great job. Thank you.
Fast drying time, no residue or sticky feel, CLEAN carpets, personable techs, reasonable prices, on-time.
I have used ZeroRez in the past and was very impressed. Yesterday’s experience was lacking. My stairs were left DRENCHED. In fact, three are still wet 24hrs later. There was a stained area that wasn’t even lightened (we believe it was chocolate milk that had been hidden by one of the kids until it dried). And my stairs don’t look as fresh as expected. I understand high traffic areas but this is on better and newer carpet than my other house. That being said, the service techs were super nice , arrived early and managed to get most of a blue “slime” stain that had been hidden under my daughter’s bed for 6mo. We are going to assume this is a “one off” situation and use ZeroRez again. Just hope for a better result.
Quick and easy
Good communication, good experience with the person who cleaned the carpet, price seemed reasonable. Would recommend.
My carpets look brand new after being cleaned.
My grout in my tile was dirty. Now it looks fabulous! Dan my tech was very friendly and professional
I will recommend Zero Rez to friends and family.
Great product, professional and friendly service!
I like the product and love the tech , great experience and love how clean my carpets are.
Very friendly and knowledgeable
Paul was great! Our tile and grout look amazing! Great job!
The serviceman, Abe, was kind and enthusiastic. He worked very hard and did his absolute best to clean our couch and floors.
The floors didn’t look any different then when they arrived
Your service technician was nice, fast and efficient. He did a wonderful job
This company is very professional. Staff is friendly and answers questions with good detail. I’ve been using this type of cleaning for several years. It keeps my carpets looking fresh and clean. No smell and no sticky residue. I would highly recommend Zerorez!!
Carpets smelled worse for a few days afterwards
I was very pleased with how quickly they were able to set an appointment an clean my carpets. The gentleman who came was friendly and professional. The carpets look amazing
Great service from the first phone call till our technician came out. He was very courteous and nice. He explained everything very well. Our rug and carpets look great we will be using the again to try out their tile cleaning service.
Very professional, on-time and accommodating. Thank you!!
Quality of cleaning
Technician was prompt and professional and did a great job! Carpets look and smell great!
The carpets are much improved! They are old and very damaged but replacing is not an option. The technician was quick and thorough.
The service was fantastic, fast and did a great job.
y The technician was vey polite and worked very hard to get any stains out that I had. I am extremely satisfied with the final result. I will recommemd your company to all my fremd.
I used to like Zerorez. We’ve used them often because we have rentals. Lately they rush in, do a cursory job and leave. I found 2 loose nails in a carpet that had just been cleaned by them and twice we’ve had to call them back to re- do the cleaning. This last time we gave up and didn’t call them back. We won’t use them again.
The guys who cleaned the floors were very nice and did a great job
quick and friendly with a great job completed