Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2019 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very helpful and respectful of me and my property. The carpets look great and the pet treatment worked great.

Report a concern   January 22, 2019 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   January 22, 2019 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Promptness, professionalism and fair prices

Report a concern   January 22, 2019 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Great service, very clean carpets, reasonable pricing.

Report a concern   January 22, 2019 — Rated 10 out of 10 by Letha Desimone Zerorez Phoenix
What do you like about our products and services?

Technicians are very timely
Technicians are professional
Technicians are Very efficient
Zerorez leaves the carpet fresh and clean
See you next time Letha Desimone

Report a concern   January 22, 2019 — Rated 8 out of 10 by S.G. Zerorez Phoenix
What could we do to improve?

I guess I was expecting a miracle- overall my floors are looking better

Report a concern   January 22, 2019 — Rated 8 out of 10 by J.J. Zerorez Phoenix
What could we do to improve?

Ask client for permission to leave the plastic sheets at tbe jome, and where tjey should be disposed of. I found them in my recycling bin and had to move them to the trash can.

Report a concern   January 22, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The quality of work was outstanding.

Report a concern   January 22, 2019 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Friendly, efficient with affordable cost.

Report a concern   January 21, 2019 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Our servicemen was very polite & cleaned our carpet the best he could. He explained the process & what to expect.

Report a concern   January 21, 2019 — Rated 10 out of 10 by Diana Hutchings Zerorez Phoenix
What do you like about our products and services?

Service man was great. He was thorough, respectful, and explained everything. The service was expected. I would like to see the price a little less expensive. One of our rooms was mainly the walkway. Furniture took up the rest of the room. It would be nice if a room like that could be combined with another, smaller space for the same price as one room.

Report a concern   January 21, 2019 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

- The cleaning method
- The efficient office staff
- My technician, Jeff (personable, knowledgeable)

Report a concern   January 21, 2019 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Very easy process! Set an appointment online and the process was smooth and easy. The Zerorez rep showed up a little early and did a great job!

Report a concern   January 21, 2019 — Rated 10 out of 10 by Diehm Chiropractic Susan Ortiz Zerorez Phoenix
What do you like about our products and services?

Professional and friendly staff, excellent and efficient work, and great information on keeping our carpets in good shape. Couldn't think of a thing you need to change. Thanks, folks.

Report a concern   January 21, 2019 — Rated 10 out of 10 by Cobb CPA PC Debi Cobb Zerorez Phoenix
What do you like about our products and services?

Great Service-personable rep and carpets look fantastic!

Report a concern   January 21, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

On time and very happy with the service

Report a concern   January 21, 2019 — Rated 7 out of 10 by S.J. Zerorez Phoenix
What could we do to improve?

I requested a time for the appointment and was told there would be a two hour window. Somehow, I ended up with a 30 min notice. The carpet was cleaned on Sat am. It’s Monday, there are still damp areas after being dried with the addition of a fan over the weekend. I still smell urine in two of the rooms cleaned. I think I just expected something better.
Jason was attentive and professional.

Report a concern   January 21, 2019 — Rated 10 out of 10 by Cindy Littlejohn Zerorez Phoenix
What do you like about our products and services?

Did a great job on my carpets. My whole house smells clean! Tanner was amazing!

Report a concern   January 21, 2019 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

We would never use anyone else! Zero Rez does it so well. We have them clean every year on a regular schedule and we love the outcome every time!

Report a concern   January 21, 2019 — Rated 7 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

I found it difficult to do business with your company in terms of scheduling. When I needed to cancel I sat on hold for twenty minutes and when I reacheduled my appointment was moved without my agreement and then I still had to rush home since the tech was over and hour early for the earlier appointment that I didn’t want.

Report a concern   January 21, 2019 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

always a great job and friendly customer service.

Report a concern   January 21, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I couldn’t believe the amount of dog hair the technician pulled out of my carpets. They’ve never been cleaner!

Report a concern   January 21, 2019 — Rated 10 out of 10 by Elizabeth Taylor Zerorez Phoenix
What do you like about our products and services?

I was in a bit of a panic, it was 4:00 pm and I unexpectedly needed my carpets cleaned the next day. I called, you guys came through. Courteous, professional, friendly staff. On time and you do a great job. The look and feel of my carpets is great. I recommend you to everyone.who will listen. lol

Report a concern   January 20, 2019 — Rated 10 out of 10 by Kelly Hibbs Zerorez Phoenix
What do you like about our products and services?

TJ, my technician was awesome and explained everything he was doing very well. The carpets are old but they turned out great.

Report a concern   January 20, 2019 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Service was on time. Communication was excellent. Job was well done.

Report a concern   January 20, 2019 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Great technician.

Report a concern   January 20, 2019 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Everything. People and services.

Report a concern   January 20, 2019 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Professional service, tile looks great.

Report a concern   January 20, 2019 — Rated 10 out of 10 by Michael Foster Zerorez Phoenix
What do you like about our products and services?

Qualified technician, good quality cleaning.

Report a concern   January 20, 2019 — Rated 10 out of 10 by Julyssa Bojorquez Zerorez Phoenix
What do you like about our products and services?

The two gentlemen that came to clean our carpets are super friendly and careful with our home they made me feel confident that i used the right company to clean our carpets.


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