Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86008 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Robert Moore Zerorez Phoenix
What do you like about our products and services?

The service made my 15 year old carpets look like new.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Rich Hakalmazian Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous & very clean.

Report a concern   March 30, 2019 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Great service.

Report a concern   March 30, 2019 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Jeremy was wonderful. Personable but professional. Did a excellent job . Desires a 11.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Patricia Barber Zerorez Phoenix
What do you like about our products and services?

Love Zerorez...they show up on time. They don’t add on a zillion extra costs. They do an excellent job. They explain any possible issues and get your approval prior to proceeding.

Report a concern   March 30, 2019 — Rated 9 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

The service and cleaning was high quality however the advertised price went up after i was told you charge more for a wool rug. Then the extra charges for the scotch guard made the price even higher. The advertised price was 135.00 and i ended up paying 296.00! When i looked back on your web site i didnt see anything about charging more for wool rugs. I would recommend your company to friends because of the service but i would warn them about the bait and switch.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Susan Cole Zerorez Phoenix
What do you like about our products and services?

Prompt & Very Courteous. Carpet looked very clean & it wasn’t real wet when they were done.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Kenneth Bonnett Zerorez Phoenix
What do you like about our products and services?

The gentleman came on a day when I was at work and my husband took charge of the transaction.
I didn’t realize how clean and neutral smelling our vehicles turned out until the next day when the sun shinned in on the upholstery. It was like we had new cars again. We’ve had other similar services but the depth of cleanliness doesn’t come close to Zerorez.
I took a chance with calling because the listed services and advertisement do not show you provide mobile service for vehicles but I’m glad I sent in the inquiry.
Not only do you provide a great product you also choose your employees well. The operators I interacted with through the start up process were kind and felt like they enjoy working for your company. My husband said our service man was phenomenal, he had a great personality, he was personable and well spoken, and he is a natural at building a connection. We’ll be sure to call you all again. You have a repeat customer and I’ll be sure to refer you to friends and colleagues.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Carlos Muniz Zerorez Phoenix
What do you like about our products and services?

John jay & rich...you guys are fantastic. .awesome job..looking forward to you guys doing the grout. ..

Report a concern   March 30, 2019 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Ve!ry satisfied with the work performed by Anthony. On time, professional, through

Report a concern   March 30, 2019 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals, and service was extremely friendly. Technician got right to work when he got to my house and was knowledgeable. Told me about my air handler and how I should have my ducts cleaned to prevent dirt build up in the corners of the baseboards below my air return. 3rd time using Zerorez and will continue to use them.

Report a concern   March 30, 2019 — Rated 10 out of 10 by Eric Daniels Zerorez Phoenix
What do you like about our products and services?

Professional staff and quality product at reasonable price!

Report a concern   March 30, 2019 — Rated 10 out of 10 by Carol Foster Zerorez Phoenix
What do you like about our products and services?

Very through job and everything came out as described. Well trained service tech.

Report a concern   March 30, 2019 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Our carpets looked new after the cleaning. Very pleased with the results.

Report a concern   March 30, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   March 30, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

My service provider was polite, efficient and just great to have around. The carpets came out better than I have ever seen them. I never felt satisfied after carpet cleaning until now. My carpets look new. This process works and I won’t go back to any other provider. Thank you.

Report a concern   March 30, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Technician professional, chemical free cleaners, clean carpets!!

Report a concern   March 30, 2019 — Rated 5 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our carpet did not look nearly as clean as the other service we have used for years. Many light spots weren’t touched by this cleaning.
Also less time was spent on the cleaning. About 1 1/2 hours vs 2hours with two men. The other service did do the prevacuuming and some furniture which I knew in advance that you all did not do. However I think the Prevac may help alert the cleaner to spots before beginning the cleaning.

Report a concern   March 30, 2019 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Friendly, efficient, and the outcome looks great!

Report a concern   March 30, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

On time and did a great job!

Report a concern   March 30, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Customer service. Clean carpet

Report a concern   March 30, 2019 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Cleaned every spot out of my carpet! Looks new again

Report a concern   March 30, 2019 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Very satisfied with the service. Tech was friendly and seemed determined to do a good job. And he did!

Report a concern   March 30, 2019 — Rated 10 out of 10 by Lana Blackham Zerorez Phoenix
What do you like about our products and services?

This was my second experience with Zerorez and I am completely grateful for their help, both times I needed them in a hurry and both times they were there with time to spare. The techs were very helpful, knowledgeable and respectful of my needs. Thank You again,

Lana Blackham

Report a concern   March 30, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

You have done a great job. A ever nice young man

Report a concern   March 30, 2019 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Eric was right on time explained what he was going to and got to work went above and beyond. The carpet looks as good as it did “18” years ago! Will highly recommend Xerorez👍

Report a concern   March 29, 2019 — Rated 10 out of 10 by Susan Thayer Zerorez Phoenix
What do you like about our products and services?

personable person. Went right to work after a trour of home. Very polite and explained everything.

This was the 2nd time w have used them and would use them again.

Report a concern   March 29, 2019 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

People and pet safe

Report a concern   March 29, 2019 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

Chemical free and carpets clean and soft when finished

Report a concern   March 29, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The technician that came out was respectful and did a good job.


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