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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy that serviced my couch was very friendly and explained everything he was doing. The couch looked great afterwards.
Might consider slightly lower price or more special
Great job and service.
I've had great results with you in the past but I felt this time was average at best. Overall, I was hoping for better results with the tile and carpet.
Move furniture or inform customers that you don’t so they can have ready
My rugs look great after cleaning and stay looking good for a long period of time. Customer service is excellent.
The technician showed up early and completed the job quickly and efficiently. The carpets looked great after.
Excellent service. Carpets and tile look great!
Chris was very professional. He was very conscientious while cleaning the carpets. My carpets look great! I will recommend him to others.
You do not use soap and it is cleaner. Additionally, the people that come out to service our home. This last one was very though and was a great help to us. He took the time to get to know us. Great representative of your company
I liked the promptness of the company. I also liked the ability to add on services once the technician arrived and could quote the add ons. My technician, Jeff, was outstanding!
My carpet & couches always come out so clean
Very easy to make an appointment.
The entire staff is very friendly.
The technicians are always very knowledgeable.
The products are fantastic.
The technician was amazing. Carpet looks great.
Clean carpets. Friendly and professional
Everything was left very clean. The carpets were cleaned quickly.
Very detailed with the cleaning. The technician was friendly.
professionalism, timely in and out.
Joshua was great! My carpet looks new again!
It's amazing how clean my carpets are after using your service. Even heavy traffic areas look clean. I can't believe my carpets are 15 years old and look like they do after a zerorez cleaning. The technician was very friendly and did an excellent job. I've already recommended you to several people. Thanks again for a job well done!
Nothing really came clean in the room, everything still looked stained and tarnished.
the technician was polite and knowledgeable, but I felt that the entire service was sub-par. I don't know if it was the equipment or what.
Again I want to stress that the technician was awesome. I just felt like it was a lot of money for little to no results.
-Name removed
Easy to book appointment. Josh was punctual, courteous, thorough and did a great job. Carpet looks nearly as good as it did when it was first installed.
Good work, timely arrival
On time courteous carpets looked good
I like that no soap is used and my carpets always look so much better when you are done. And-you’re fast!
Normally, when carpet cleaners show up, they bring the materials to protect furniture from the carpet moisture when it is too heavy to move. Parker knew what he was doing and was satisfactory in his service but I saw nothing special that would make your company stand out enough to recommend future business. The steam left a lot of liquid on the tile floors and required extensive mopping up. Clean up should be part of your service. I suppose that since the cost of cleaning was inexpensive, additional clean up effort was probably not justified. Still, customer service and that additional effort is what makes the difference between a great company and just a mediocre one.
The areas really stay clean, the old stains don't come back after one month. I think its because of the company's water purification system. I am very pleased
Friendly, reliable, clean services!
My tech was exceptional. I loved that Zerorez called me beforehand to let me know that he would be arriving at the beginning of the arrival window, that made things very convenient for me.
He was professional and courteous and quick! It was a very pleasant experience and I will most certainly be using the services again in the future!

Steve was so downright awesome. He was very professional yet personable at the same time. He got out a nagging stain that others had not. We will ask for Steve next time as he was really great.