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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
No chemicals
I had a portion of my carpet done and paid for three rooms, which I knew before hand. My carpet shows very little difference. I was happy with your carpet cleaning of all my rooms last September. Perhaps, it is the best you can do, the carpet is three years old, no pets and not a lot of traffic with people.
However, Jesse, I believe is his name was very pleasant.
Next time, my carpet needs cleaning I will give some thought to it.
Thank you, for listening..
Really quick cleaning and the gentleman who did the work was very personable and trusting.
Early arrival and quality job including the fringe on a wool area rug.
A little disappointed that you could not clean my bedroom carpet where there was some blood residue but the other carpets came out beautifully
Service person was very nice and made sure I was happy with the results.
We had blood stains and I know the guys worked hard to get them out. While it looked great while it was drying, the stains did not come out. Once I noticed the stains in one room, I asked them if they could try again and they did. They did not go back over the other two rooms and the stains are very noticeable in those rooms. I wonder if they had tried one more time if it would look better like our bedroom does.
The Technician was polite and professional. The carpets came out beautiful
It was easy to book, have questions answered and the reps did a good job with our carpet and grout. And it was affordable too
The technician was very friendly and knowledgeable and my carpet looks great!
Both very professional. Sidney was excellent. Will recommend
I like that there isn’t chemicals put into my carpet!
My experience was amazing. We had a sick dog and you got me in the same day due to a mess that occurred. I did not feel pressured to add on product as I explained we had a lot of expenses with the dog.
The techs seemed to take extra care in cleaning knowing our situation.
When I explained this was our dog’s last day the techs were genuinely sympathetic and caring. This was the cherry on top to a wonderful experience with Zero Rez. Our carpet feels and looks clean and the techs made all the difference on a very difficult day for me
Carpet in 3 rooms was ripped from Tack strip. Watched it happen in Master. It appeared he was working on it to fix it. Looked again after he left and noticed our carpet was compromised.
NOTE: The cleaner was an extremely nice guy AND did a very good job on everything else.
I’ve used another carpet cleaning business for the past several years and while they did a decent job, my carpets just never felt really clean. But after zerorez worked their magic, my carpet looked and felt clean. It was a visible difference and it was definitely worth investing a little more money to get a much better result!
Came out to the house quick and did a thorough job.
Service Representative Dave was very polite and right on time for the appointment
Service and product
Our carpet and grout looks fantastic. The service was timely, friendly and courteous.
Was thoroughly pleased with the work done on my carpet. it looked great!!
I asked to have carpet checked when the tech was here for tile clean and they did not complete the assessment
Great work. Looks awesome... friendly tech....
Customer service and the technician were excellent. I received same day service with a reasonable price and my carpet never looked so clean.
I will continue to use Zerorez.
Efficient. Friendly. Rugs look great’
Awesome tech explained everything. Showed me the nasty stuff and then when he was finished he showed me it was gone (black light). I have two more jobs needed in my home will have you back hopefully we get the same tech. Thank you.
Carpets look great! Technician was great!
The work was completed in a timely manner. The young man was very careful and thorough. The carpet looks beautiful and like new again! We are very pleased with zerorez.
Residual stripes on carpet. Make two passes on stubborn areas.
Have always been very happy with the service and technician.