Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2019 — Rated 2 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The prices for pet treatment and smells is outrageous.i will probly go back to another company...400.00 to 500.00 way to high .
Report a concern   January 28, 2019 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Very quick and reliable service on time!
Friendly and professional service technician.
Great customer service communication!
Report a concern   January 28, 2019 — Rated 10 out of 10 by Zach Zamora Zerorez Phoenix
What do you like about our products and services?

Cleaned my carpets very good. Awesome service fast and friendly

Report a concern   January 28, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Evan W. was amazing!
Report a concern   January 28, 2019 — Rated 1 out of 10 by T.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had three rooms cleaned. One was a closet. Now brown stains in carpet. Guest room now has stains that weren’t present before. Casita now has brown stains throughout carpet.
Have had Zerorez in past. Never had this problem. Unsure what happened. They will be out again to hopefully repair stains

Report a concern   January 28, 2019 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

Punctual, polite, THOROUGH!!!!
Report a concern   January 28, 2019 — Rated 10 out of 10 by H.W. Zerorez Phoenix
What do you like about our products and services?

Great job! Thank you!

Report a concern   January 28, 2019 — Rated 9 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Timely appearance and quality cleaning.
Report a concern   January 28, 2019 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Excellent service!
Report a concern   January 28, 2019 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Jeff was professional and efficient. He answered all questions and really did a great job. I liked that there was no smell to the product used.

Report a concern   January 28, 2019 — Rated 10 out of 10 by Kori Haley Zerorez Phoenix
What do you like about our products and services?

Very friendly and thorough!
Report a concern   January 28, 2019 — Rated 10 out of 10 by A.C.D.B.S. Zerorez Phoenix
What do you like about our products and services?

Always great service and a great product with awesome results.
Report a concern   January 28, 2019 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

It's clean. The carpets look new
Report a concern   January 28, 2019 — Rated 8 out of 10 by L.E. Zerorez Phoenix
What could we do to improve?

More upfront information about the additional costs. We had planned to spend a certain amount and were told what we actually needed would cost almost $400 more.

Report a concern   January 28, 2019 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Professional, courteous, our carpets look amazing even though they are older carpets. Very pleased with the service. Have used zerorez three times now and they always do an incredible job.

Report a concern   January 28, 2019 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Service was timely, scheduling was easy and the technician was very professional

Report a concern   January 28, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Did review on Google KYLE was great

Report a concern   January 28, 2019 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

We gad a great service tech! Professional, personable and knowledgeable about the process
Report a concern   January 28, 2019 — Rated 7 out of 10 by C.R. Zerorez Phoenix
What could we do to improve?

I felt that the spray protectant was a waste of money...we already had a spill and had to scrub like normal without the protectant.

Otherwise, carpets look great and the tech was very friendly, professional and fast
Report a concern   January 28, 2019 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Always on time, professional, and hard workers.
Report a concern   January 28, 2019 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Staff is always friendly and do a great job on the carpets!
Report a concern   January 28, 2019 — Rated 10 out of 10 by Raquel Dorame Zerorez Phoenix
What do you like about our products and services?

Our tech was amazing. He gets all the credit. The carpets are so clean. We had a bad experience 8 years ago and hadn't had carpet cleaning since. Now the carpet looks like the day we moved in. The house smells fresh but not fragranced. In addition, the job was fast and we had a lot of carpet. I highly recommend.

Report a concern   January 28, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Employees always friendly and professional
Report a concern   January 28, 2019 — Rated 10 out of 10 by Jessica Sawaya Zerorez Phoenix
What do you like about our products and services?

No residue. No harsh chemclicalsnn
Report a concern   January 28, 2019 — Rated 10 out of 10 by S.B.M. Zerorez Phoenix
What do you like about our products and services?

You are careful around my house and provide a great cleaning.
Report a concern   January 28, 2019 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

The technician was very efficient. He did a great job
Report a concern   January 28, 2019 — Rated 5 out of 10 by B.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I'm not dissappointed
Report a concern   January 28, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Customer service was great!
Report a concern   January 27, 2019 — Rated 10 out of 10 by Sarah Tolman Zerorez Phoenix
What do you like about our products and services?

My technician was wonderful! I would have him back again in a heartbeat!
Report a concern   January 27, 2019 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

They always do an Awesome job. The tech is always nice, punctual, and quick. And they never leave wondering what the cost is going to be. I always recommend them. Thank you


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