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based on 84678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keep doing the good job you have been doing.
1. science of process
2. great person, Abraham, who came to house knowledgable about product, friendly, methodical,
3. fair price
Everyone whoever comes out to clean my carpets from Zerorez is always on time, polite and courteous. The carpets always look so fresh and clean.
Very good job and professional technician.
Everything worked out well from start to finish. No concerns
Did a great job, and explained all the options, very polite.
Your technician was very informative and got right to work and did a thorough job. My older carpets looked much better and dried by evening-8 hours. I give him a 10. Thank you.
Very professional and efficient technician. Carpets very clean.
We like the fact that no harsh detergents are used and they did a great job!
The guy did a really good job.
Have employees like one today that fixed problems from the job done yesterday.
good service, good results
Our carpets were wet for 16 hours - longer than advertised.
The tile and grout cleaning was great and the carpets look good.
The nice job it did on my carpets!
Ease to schedule appointment. Rep was on time and received a notice when on his way. Was very helpful
Excellent service. My sofa, tile and carpet look great. I’ve used Zerorez many times and always very happy.
More information up front, e.g., it would've been helpful to know I should've had my rug in another location so you could clean both rug & carpet underneath.
He did a very good job,was real friendly, and would recommend to other people.
Great service very nice product.
The Professionalism and Efficiency of the Rep. Joe explained everything thoroughly about the different applications that he administered and also, provided tips on keeping the carpet clean and to remove stains..
John was a pleasant and professional worker.
I like the fact that no chemicals are used and the carpet looks great
The technicians are very knowledgeable and friendly. I like the idea that nothing is left behind in my carpet once its cleaned. I had thoroughly vacuumed before they came. I was totally blown away by what their pre cleaning machine brought up out of my carpet. Such a thorough job!
Everything! Great service: on time, knowledgeable and helpful - not to mention super clean carpets, tile and upholstery. I wouldn't use anyone else and always recommend Zerorez to my clients.
You are prompt with the time scheduled, the carpets are dry enough to walk on in 7 to 8 hours and the service people are great to work as scheduled. Thanks.
Like the products. Very friendly staff
I think the process used by Zerorez was more effective at removing carpet dirt and stains than the typical steamed water method.
Service was great, and the tools you have work well.
Good communication, excellent service, very professional and friendly.
We had carpet and tile cleaned and both look really nice, completely satisfied with the service.

No chemicals. Great service representatives who are knowledgeable and friendly.