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based on 87577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
more natural than others
Fast, efficient and looked great
The carpets cleaned up beautifully and the technician was very professional
Zerorez reps are always on time, always courteous, and always successful in making my carpets look fabulous. I honestly can’t think of any other set of professionals who are so uniformly effective. Try ‘em. Can’t beat ‘em!
Tech was so personable. He did a veey thorough cleaning
Arrived on-time. Efficient. Really clean carpet!
He was good, fast, friendly and knowledgeable
The customer service and the results.
Dylan was wonderful! We are nudists, and typically it makes people wildly uncomfortable, but not Dylan. He made us feel comfortable in our own skin, by taking off his shirt & showing his.
The technician that came to my house was very friendly and knowledgeable. I had an issue previously with my laminate flooring and he made sure nothing happened to it again. My carpets look great!
Associates were very personable and explained process and expectations very well. BIG Improvement in very dirty and old carpets in my new home....they made it so I could move in and have piece of mind that the carpets were clean.
First off, the carpet looks great. Secondly, there was NO chemical odors during or after the cleaning. Third, the tech was really nice and worked very hard.
The service was outstanding....from the first call to the the tech that arrived.
Carpet was so clean
Your agent did a good job.
Awesome customer service my technician was amazing, friendly, punctual and very professional. There was no hidden fees everything the initial rep explained and quoted me was spot on I will definitely be using zero Rez whenever I can
Had excellent service and did a great job.
My carpet is clean.
Joey was awesome. Punctual and professional.
I expected my floors to look fantastic for the price I paid. The grout doesn't look clean. In fact, I did a better job hand scrubbing using baking soda, peroxide, and dish soap. The tile cleaning and grout seal was the most costly part of the service but looks the worst.
My carpets are decent and the only reason I gave the work a score of 1 or 2 rather than 0. I'm very disappointed and angry because I spent so much money for poor results. I should have kept my money did it by hand for a fraction of the cost. At this point I just wish I got my money back or a fraction of it.
Tech was informative. He came when he said he would.
The service rep was very professional and did a great job.
Fast clean technician super friendly. Got the stains out and my carpet looks brand new again!
Carpets came out great. Really soft.
Very professional and fast along with terrific results. Very happy!
My carpets never looked better!
timely arrival and good service.
The technician was thorough and friendly!! I loved the look and feel of carpets. Super clean and no residual sticky crunchy tackiness
I like that no detergents are used in the cleaning process----just powered water.
James was very professional and did a great job!