Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Ronna Murray Zerorez Phoenix
What do you like about our products and services?

The carpets looked so clean and bright when they dried. Michael did such a good job operating the equipment but the most commendable aspect of Michael’s work was the way he represented Zerorez as a company.

He is intelligent, a good communicator and made us feel very trusting of his presence in our home.

Report a concern   February 9, 2019 — Rated 10 out of 10 by S.U. Zerorez Phoenix
What do you like about our products and services?

Lucas was very thorough with his work, as well as his explanation of what he was doing.

Report a concern   February 9, 2019 — Rated 8 out of 10 by C.G. Zerorez Phoenix
What could we do to improve?

Not sure

Report a concern   February 9, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I was pleased with the service we got and the fellow was very friendly and helpful. We enjoyed talking to him and working with him. He is a good person.

I gave a recommendation for zerorez on the Leisure World post, the intercommunication internet we have here at Leisure World. I hope it brings you new business.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Susan Kulkowski Zerorez Phoenix
What do you like about our products and services?

Technician arrived on time and explained the entire process and what type of results to expect. He was very helpful and answered all questions/concerns. The results were better than expected and he left the house clean and orderly. I have already recommended Zerorez to a friend.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

The customer service representatives are very pleasant to work with and they are knowledgeable about the products and services and make sure they are doing the services (tile, grout, carpet, rooms) that you requested. I would recommend them anytime.

Name removed

Customer February 8, 2019

Report a concern   February 9, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

TJ did a great job! Carpets look great!

Report a concern   February 9, 2019 — Rated 10 out of 10 by Terry Davidson Zerorez Phoenix
What do you like about our products and services?

Floor looks clean, arrives on time, wears shoe covers & Jarrod was very knowledgeable & done a great job!

Report a concern   February 9, 2019 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

to say I would make the design in the rug so the rug looked nice when you were done instead of straight Strokes the young man was very nice and a good representative for your company I just think that the sweeping design when you're finished looks like you paid for what you got

Report a concern   February 9, 2019 — Rated 10 out of 10 by Tami Legaspi Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and thorough. I have a very large house and the cost was reasonable for the amount of work needed. I would definitely recommend them. Thank you.

Report a concern   February 9, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Fantastic service, asked to be scheduled and got in right away. My tech was awesome and she did a wonderful job. I will definitely be using Zerorez again.

Report a concern   February 9, 2019 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Upbeat and very willing to help!

Report a concern   February 9, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   February 9, 2019 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

I like the carpets get it really clean and they’re not soaking wet when they’re done

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with the results of the carpet cleaning. I had a large red stain from either Kool Aid or PowerAde which the employee was able to remove completely.

Report a concern   February 9, 2019 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

The guys who do the service are wonderful.

However dipspatch needs to work on their scheduling to not overload they guys so accomplish the jobs for the day as well as with better communication when the guys are behind to give the customer a courtesy heads up on an updated time.

Report a concern   February 9, 2019 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

The gentleman that was sent out was very nice and did a very nice professional job.

Report a concern   February 9, 2019 — Rated 10 out of 10 by George and Linette Balentine Zerorez Phoenix
What do you like about our products and services?

LACEY WAS FANTASTIC

Report a concern   February 9, 2019 — Rated 10 out of 10 by Ronnie Cornwell Zerorez Phoenix
What do you like about our products and services?

Bryant was my serviceman. He was awesome, very professional and pleasant. The job he did was absolutely amazing, very clean and done perfect. Thanks Bryant. Had the tile bathrooms done, and two carpeted rooms and an area rug all cleaned up and looking like new.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Beth Thliveris Zerorez Phoenix
What do you like about our products and services?

If a dirty spot reappears, after the cleaning is done and dried, Zerorez will come back and reclamation the dirty areas.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Cindy Mollner Zerorez Phoenix
What do you like about our products and services?

All of it, information from Rob, mostly our rugs looked as if new

Report a concern   February 9, 2019 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

“French” Jeff was very friendly, helpful and did a good job...

Report a concern   February 9, 2019 — Rated 10 out of 10 by Arely Valdez Zerorez Phoenix
What do you like about our products and services?

Was very impressed with the service and also the way the carpet looked! It looked brand new. Thanks again, will definitely use Zerorez again!

Report a concern   February 9, 2019 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

We are very happy with the work done, amazing that the rugs look this good again as had been several years since we had cleaned. One room in particular had a horrible black area where you walk into the room and it looks 100% better now....actually I was appalled at how much crud came out of it! We would definitely recommend your company to everyone. We also plan to have the tile and grout cleaned this spring.....can not do it all at once on fixed income. Your technician was very personable and seemed happy doing what he does!

Report a concern   February 9, 2019 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

They were professional and courteous of our property. They explained the complete process.

Report a concern   February 9, 2019 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Carpets always look great and stay clean after zeror3z has been out.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Friendly, prompt service. Outstanding results.on our carpets.

Report a concern   February 9, 2019 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Todd did a great job cleaning our tile!

Report a concern   February 9, 2019 — Rated 10 out of 10 by Christine Zeigler Zerorez Phoenix
What do you like about our products and services?

Such a difference after zerorez cleaned our carpets, we will definitely use them again!

Report a concern   February 9, 2019 — Rated 0 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your company came out on Thursday, February 7th for three rooms which are basically 10 x 11 ea in size. My understanding that you were to pre-treat, clean and sanitize each room. It took the technician about 45 min total which I find odd to take so little time for three rooms. He got there at approximately 230pm and left approximately 330pm. When I got home at 5pm I felt the carpets which were barely damp. One, the master bedroom does not look clean, feel clean or smell clean at all. My store bought cleaner does a better job of deodorizing my carpets. I’m not happy at all with this cleaning. I would like my master bedroom cleaned to the level that you advertise.

Thank you,
Name removed


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