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based on 86008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your process works. Great job.
Great technician, carpets look great!
No residue and great service tech.
I was very happy with the service. The technician was very professional and did a great job. Zerorez makes it easy to schedule keeps you informed along the way to your appointment time and when the technician is on his way. A pleasant experience and my carpets look great. Thank you.
Mickie Colley,
did a fantastic job, with helpful hints on dealing with future stains
Gerard the cleaning technician did an excellent job on my carpets. Removed all the bad stains.
professional, very honest, and did an excellent job of cleaning my carpets.
Professional and courteous technician. I liked that you use only hot purified water. Good job!
The tech was very bland in personality as if he didn’t want to be there. I wasn’t very well informed on services I was sold service without much explanation. Which I’m sure he makes commission off of. The cleaning process was quick which was good but didn’t seem like it did much as muc carpet looks the same and feels the same.
My carpet looked very clean n freah and my cleaning fellow was very customer friendly.
Which is the way service should be.
Customer service was friendly. Technician was professional. He arrived as promised and did what he was here to do. Product is amazing. My carpets look and feel clean...and not crunchy. I have used you before. I will use you again.
I am sold on your service. Xerorez has the best product. The service people are professional in their work. Appreciate being kept informed as to when you will be arriving. True to their word.
How great my carpets look and that the drying time doesn’t take all night! The tech was polite and did a great job.
Carpets look brand new. Tech nice and professional.
You do not allow your employees to move furniture etc. For senior citizens, this is very important service. My husband and I had to struggle to accomplish this. For that reason, I do not see your services useful to senior citizens. However, I must admit that your employee, Anthony, was very thorough, knowledgeable and professional. We would have been willing to pay extra for your employees to assist in moving our furniture.
Eric! Customer service.
Carpets look good. John was very nice and did good job. Thanks
Great job!
Always great customer service and great results.
The soft clean carpet without chemicals. The excellent explanations of the process.
Carpets look good
1
Carpets look great after cleaning. Your person was very professional and knowledgeable.
Aaron was the best. He answered all questions and he even helped us move furniture. Tile and carpet looks brand new, just like when we had the house built three years ago. Will definitely use them again!
Fast and professional service.
Excellent service at a fair price, nicely done!
Thank you!
Your service technician did a fantastic job even though he showed up early and I had to leave, he did a wonderful job and then lock up the house when he left.
Friendly and quick!
Great service representative new the product and did a great job on the floor in the kitchen.
We like the zerorez method. The results are so much nicer than shampooing the carpet. The guys are always courteous and he leaves clean shoe covers. We also like the fact that the company calls us for reminders that we haven’t done our carpets for awhile. Makes it easy on us for carpet care.
Customer satisfaction

Just had my carpets cleaned. Zerorez really is the best. I was a Coit customer for over 20 years, started using Zerorez a few years ago. The difference is amazing!