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based on 86008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet dried much faster than the traditional carpet cleaning. The wet carpet smelled less while wet and was very clean.
IT WORKS, AND IT'S NOT GOING TO HARM MY DOG.
Rusty was professional and informative....would use service again....
Great service! Easy to get ahold of, schedule, and service was on time, efficient, and professional. Would definitely reccomend again. - Mindy Jones Nevarez, Owner & Realtor, Amy Jones Group - Keller Williams Integrity First
Fast and thorough
Was not 100% satisfied. Cut the tech off in the middle of cleaning. Stains were still there in the carpet. Zerorez only cleans the surface not the deep down cleaning to fibers. Will never use them again. They even made me pay for one of the rooms and the stains are still there. I should have gotten 100% of my money back. Had to call another company to come and reclean the carpets.
Easy to schedule, great follow-up, service was quick. The technician was in and out working 45min, our carpet looked great.
We really like the cleaning job done on our 2 carpeted floors,the man was very professional and explained the cleaning process, I tried the window clean product which I liked very much,and will buy some when I next need it ,thankyou!
Robert did a great job! I would recommend Zerorez to anyone wanting a good cleaning and professional service.
Very courteous early arrival tile was excellent
Service was incredible. Brad our technician was friendly, professional and respectful. Products left no smells and no crunchy carpets.
No residue and carpet looks practically new.
the timing of your services
You can see dirt in front of couches where we sit and a path where we walk into the bedroom. The guy told me it is wear. Last time we had you do the carpet, everything came out. He was done rather quickly and carpets were dry within 2 hours which is rare. The guy who did it was very informative, but those spots don't look good at all.
No residue
Very professional. Cleaning was beyond our expectations. We are very pleased with the service. Did recommend to friends of ours.
Carpet did not come out as clean as I had hoped.
You were able to come within a week, don't use harsh chemicals, and are professional!
I like the knowledgeable and professional technician that you employ.
They are efficient, tidy, and give you feedback on how to keep your carpet in good condition.
I love how my carpets look after Zerorez has been here! I also love the special water . I use it all the time on for most of my cleaning needs. Thank you!
Quick and easy to schedule and the cost!
Environmental friendly. Workers were efficient, courteous and professional. Excellent outcome..
Area rug still has some grayness (dirt) around the edges. Tech could have made a little more time on it. Did not realize until tug was dry. Too late I guess. Thanks First name removed
Very prompt. Communicated effectively. I did think the phone girl speaks a little fast. Hard to understand at first.
Always on time, do great work at a reasonable price.
WE HAVE USED YOU FOR YEARS...GREAT SERVICE
Your great!!
Loved my service and carpets look new!
On time very professional.
Very upfront about costs, offered a deal, great results and fast dry time.
Communication regarding arrival time of tech was appreciated. So far it looks good and no sign of any residue. Tech explained procedure clearly and answered questions; work was done efficiently in reasonable length of time. No high pressure up sale was involved!