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based on 86007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were very professional and answered all my questions. We had heard good things about your company and decided to go with you. Thank you for the work well done!
Heart service good tech
Fast, efficient, thorough service. Clear about what you can and can’t do. Safe cleaning —no chemicals so safe for humans and animals. Reasonable prices.
I had the carpet on my stairs cleaned and I was told the carpet would be dry in approximately 4 hours. I really needed it to be dry at lease by the next morning. The property had to staged the by the next afternoon because I had guests checking in at 4 PM. The carpet was still damp the next afternoon and I had to have people walking on the damp to get everything ready for the guest. The carpet was still damp when my guest arrived. Because we had to walk on the damp carpet it did not look as if it had been cleaned at all.
You advertised that the carpet would not be "crunchy". It was very crunchy. We vacuumed it and its fine now.
Carpets are really cleaned. Smell clean, look clean. I also like the idea that I can buy some of the water that they use for spot treatments.
Good results, great technician.
Very good service and great products
I had a great experience with the service technician that came out, very professional and prompt arrived when he said took time to explain what he would do and went to work. Very quick and complete we walked the areas once he was done and all looked amazing.
Love the carpet cleaning with no chemicals. It truly lasts longer than all the chemical users. Trey was extremely thorough at his job. Offered many other optional services and products, which some people may think as pushy sales but he was very nice about just making us aware of what is available and letting us decide what we wanted or didn't. Very knowledgeable as well. Our carpets are amazing and Trey is fantastic!
The work was ok I feel like I could have just paid 80 to rent a machine from my local store and did the same job
The gentleman explain the process and everything was clean and left everything the way he found it and even came earlier !
The Representative who came out was very professional and did a great job on our carpets. We would highly recommend your company to others.
It was wonderful,
Fast and cleaned carpet beautifully . It’s like new and it is 28 yrs old and still beautiful 2 months later, and no stains have reappeared .
the carpets look absolutely beautiful
It’s was an easy process
Not sure it was a good $ value.
Technician very knowledgeable and ensures that I am pleased and the cleaning results are amazing. Dirt and debris pulled out of carpet and left the rugs almost dry
Great job and very professional.
Great employees, very professional. Great results!
My technician Michael was amazing, I felt comfortable both being in the house alone with him and trusted him to be there alone while I ran an errand. After some accidents from my 2 puppies under 2 I debated replacing the carpets but after Zerorez there is no need. Zerorez is the first company I feel that actually cleans the entire carpet / pad instead of just covering up the issue. I would definitely recommend!
Everything was great.
Your technicians advised me on the best treatments for my carpet issues and explained everything they were going to do. They were quite thorough. My carpets are clean and not crunchy!
Carpets look clean
Good service
Didn’t get out either stain we had hoped We will have to get new carpet
It was easy to make an online appointment. The technician explained the process and answered all of our questions.
It does a great job cleaning the carpet
The technician was very pleasant and professional. It only took him about 45 minutes todo our tile and it looks great. Have used it before and won't hesitate to use them again.
On time. Very polite and helpful. Explained things. Carried chairs to clean and then helped bring them back. Showed me what would happen to a spot in a hidden place.