Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Patti Doran Zerorez Phoenix
What do you like about our products and services?

Great communication, professional, friendly, prompt!

Report a concern   April 24, 2019 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

A great job was done.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Lauren Maehling Zerorez Phoenix
What do you like about our products and services?

Our technician Mike was very professional and pleasant. He explained everything and was neat and cleanly. Excellent work.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Rj Williford Treadwell Zerorez Phoenix
What do you like about our products and services?

👍🏽Great Service
👍🏽Careful
👍🏽On Time
👍🏽Polite
👍🏽Informative
👍🏽👍🏽Thanks Zerorez !!

Report a concern   April 24, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

My tech is always very friendly. Clean carpets.

Report a concern   April 24, 2019 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Other than the long wait time to schedule an appointment, the service provided was as indicated on the website and on hold dialog and price point was spot on. Technician arrived not only on time but early, which was great. Work was performed efficiently and didn't take too long at all. Lacey did a fantastic job, she was knowledgeable and personable. She is an asset to your company.

Report a concern   April 24, 2019 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Quick, easy, great price

Report a concern   April 24, 2019 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

My Service Technician, Aaron, did a super job in prepping the carpets and cleaning them. I had only intended to treat one of them, but after discussing the process/treatment, I decided to treat all my carpets with the sealant. I am very pleased how my carpets were cleaned. They look brand new. I had two stains that are no longer there.

Report a concern   April 24, 2019 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

We had a strong dog urine smell in the dining room and Zerorez has taken care of that problem so far. I was Very impressed with the young man that cleaned our carpet.

Report a concern   April 24, 2019 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very nice technician.

Report a concern   April 24, 2019 — Rated 10 out of 10 by D.R.D. Zerorez Phoenix
What do you like about our products and services?

Professional and cortueous service technician's. Finally rug cleaning outstanding!

Report a concern   April 24, 2019 — Rated 8 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Technician was great and my carpets look really clean.. just hard to pay over twice as much as a normal cleaning.

Report a concern   April 23, 2019 — Rated 8 out of 10 by M.V. Zerorez Phoenix
What could we do to improve?

The technician didn’t seem very confident compared to previous technician. He did a great job cleaning

Report a concern   April 23, 2019 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Louis was an excellent representative of your company and he did a great job!

Report a concern   April 23, 2019 — Rated 2 out of 10 by E.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

traffic patterns still show. closet still wet after 30 hours The rep was very very good but{

Report a concern   April 23, 2019 — Rated 0 out of 10 by A.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I washed my rug with my backyard water hose than you all did. Glad I only lost $17.50

Report a concern   April 23, 2019 — Rated 10 out of 10 by Francis Rimsza Zerorez Phoenix
What do you like about our products and services?

The carpets look great and your staff was wonderful.

Report a concern   April 23, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Very nice young man. Explained every step to my wife.
The product did a very good job of cleaning the carpet.

Jim & Julianne Last name removed

Report a concern   April 23, 2019 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

We were pleasantly surprised with the quality and outcome of the cleaning services. Devin, was really great to work with and he did a fantastic job. He was super professional and really took the time and effort to ensure we were completely satisfied before finishing the work.

We will use ZeroRes again, and will certainly refer our friends and family to them!

Report a concern   April 23, 2019 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Everything. Trey was great.

Report a concern   April 23, 2019 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Quick and easy!

Report a concern   April 23, 2019 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Lack of chemicals

Report a concern   April 23, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like how they're pet safe and do not streak or smell like chemicals.

Report a concern   April 23, 2019 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

Our carpet is old and had not been cleaned for several years so we had very low expectations. However, we are very happy with the results of the cleaning done by Zerorez, the carpet looks much better than we expected. Richard was very professional and did excellent work. We could not have asked for a better person to come into our house and clean the carpet.

Report a concern   April 23, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Service was great. Fast scheduling and they handled my change of schedule due to road being closed for service.

Report a concern   April 23, 2019 — Rated 9 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Quick and looks good

Report a concern   April 23, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling.
Prompt as scheduled.

Report a concern   April 23, 2019 — Rated 9 out of 10 by Steven Long Zerorez Phoenix
What do you like about our products and services?

Prompt and very clean results.

Report a concern   April 23, 2019 — Rated 10 out of 10 by Kyla Hefner Zerorez Phoenix
What do you like about our products and services?

My carpet looks almost new! I am renting and the difference between what the carpets look like when I moved in to now is AMAZING. Zerorez vdid an amazing job!! I will use them again.

Report a concern   April 23, 2019 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Joshua (?) was outstanding, very professional, personable and knowledge about carpets and other services offered. He politely suggested and demonstrated how the grout ini the kitchen, since it is a high traffic area, was dirtier then the other rooms. We declined the service this year but passed on his recommendation will do it next year.

I would recommend Joshua for training as both an inside and outside sales person who any other position that requires strong interpersonal skills and keen understanding of your services. He was an excellent ambassador of Zerorez to the public.


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