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based on 86485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always an excellent result for my light beige carpeting! I love that there’s no chemicals left in the carpet fibers too. Have had our sectional cleaned several times & always turns out so clean and fresh-looking.
Showed up on time, courteous, and did a great job.
I addressed pet odors with my technician he stated that he did not smell them even though the black light showed them, I told him I was willing to pay extra. He did not treat the pet stains or odors. There are still spots on my carpet that smell like dog urine as if they had not been cleaned at all. I spend a lot of money to have my carpets cleaned and I feel like it was a waste!
Great customer service
Great job cleaning the carpets and our technician was very personable and explained the process thoroughly.
Most of the spots that we're went over are still there (there wasn't that many.) Overall the carpet seems cleaner though I lasked to tec to clean a area rug I was abo ut 10 foot by 6 foot and he said he couldn't do that area of carpet below it if you did the area rug. It would have tight taking him a couple minutes maybe o-will
Loved that it wasn't soaking wet, or rippling the carpet! There was no odor and safe to walk on with booties given to you for the next 5- 8 hours. Everything looked so clean afterwards!
The guy was polite and on time
Not be so costly. Make it Easier for your techs to get ahold of there supervisor.
My carpet and tile look amazing and the technique is awesome and Paul was very knowledgeable.
Great customer service from your employee!!
Everyone was polite and answered my questions, The service man was very nice and worked well Yor company stood by the quote that was given to me on the phone I am happy with the results for my carpet is old I have used your service before and many people do where I live Word of mouth is the best advertising you can get Thanks EH
Prompt, professional, friendly and the pre/post procedure/care was explained in detail.
No residue
Carpet is streaked and doesn’t look clean. It looks as if the dirt was just dragged around.
To make things right I would suggest a refund. I can provide a picture to prove my point if necessary.
Do not use harsh chemicals. Have been very happy with results... and service tech was super!
The technician is awesome.
Service made carpet look amazing. I mentioned prior owner had dog and cats . He got out additional machine to get down in the base of the carpet.
The entire experience from the time I called to make the appointment to the tile and carpet cleaning was great. Everyone was very professional and provided clear, concise explanations of the cost and the work to be done. No attempts to upsell or talk me in to services I didn’t need. The technicians, Robert and Gavin, conducted themselves in a professional yet friendly manner.
Clean and no crunchie. Professional carpet technicians.
Great
Fast, curtious
Quick service! They were able to come out the same day I requested the service. Tech was very nice. Carpets look great!
Only had an 8x10 area rug cleaned.
Easy to set appointment, technician on time, very courteous- no complaints!
we get you because your process works well for us. now please stop bugging us...
Techs do a thorough job at a reasonable price. I appreciate the on-time appointment and professional attitude.
Fast, friendly and my carpets look brand new!
I L❤️VE my clean carpet!!
Your employee’s were very knowledgeable about different processes..
You deliver on your promise, providing a high-quality result with great satisfaction.