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based on 86007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m not sure... after the technician left, there was quite a bit of water still on the tile floor in a couple rooms. After turning on fans for a while, I tried wiping up a couple remaining wet spots with a paper towel and it end up almost black from the dirty water sitting on the floor. Granted my floors were probably pretty dirty but I did not expect that. I could also see several areas smudged and clearly still dirty. I was a bit disappointed. I don’t know if it was the technician or I have unusually dirty floors. The technician however was very professional and seemed to be working meticulously and was quite pleasant.
That there are no chemicals.
Great job very professional
I already did this
Carpets dry without being crunchy. The staff is very professional too.
Tech was thorough and informative
I am happy with the job except 2 of the 3 same stains remain. So I would probably go with a company that removes stains. I was happy with the tech. He was very pleasant and knowledgeable. I was given a quote when booked my appointment but I ended up paying $40 more because he said the open study room and passage was larger. I was not prepared for that.
Then I was happy to hear that he would wear boots when walking on my carpet as we walk barefoot on the carpet- no shoes but I saw him walking with black work shoes on the area to be cleaned. I was not happy with that. He only wore the blue shoe covers in the end after working on my stairs and applying the stain resistance. I also was told he would give us props to put under furniture. I had to convince him to give them to me. I got 4 from him but wanted 4 more which I did not get for the other book shelf. Overall, I was happy and don't complain but these issues would have me go elsewhere for carpet cleaning.
The technician did an excellent job removing the dirt from our carpet. However, his truck left an oil stain on our driveway! I cannot scrub it off.
Kyle showed up on time, we discussed areas of concern, he explained the plan of action and pricing. The carpet looked, smelled and felt great. Will definitely use Zeroez again
The tech came to our house after already making a couple of stops. I did not see him change the water. It makes me wonder if the same water is used stop after stop?
If the stop before me had bed bugs what prevents your system from transferring the critters to my house?
The young man was very nice, but, whatever product is used on the tile and grout did not work
as well as the company I usually use. I wish I had stayed with them.
Fast efficirny
My technician was awesome! He was friendly and knowledgeable and courteous. I always choose zeroeez!! Thank you!!
Cleaning wasn't as good as it normally is. There are areas that look like they were missed.
fast, friendly, professional service.... gets carpets super clean at a competitive price
Person kept looking at his watch as if he had to be somewhere else
also didn't take time to do a good job on the groute. Missed a couple
of places on the carpet
Did a great job
Carpet still a little crunchy but overall a great experience.
No chemicals, quick dry time and the Tech, (Brad) was on time, curtious and knew the product and services very well.
I thought the cost was terribly high for the area done and the time spent. Tile cleaning was a joke----spray some stuff on----swoosh it around and mop it----took about 10 minutes. Actually only cleaned about 500 square feet of carpet.
Very happy with the carpet cleaning. My husband wanted to know why I didn't have you clean our tile at the same time. I guess I will be calling to set that up!
The service tech was great. Results were great. We did decide to have the protection added to the carpet and tile, not knowing it would have a strong smell which lasted for hours.
We have allergy and asthma problems. Customers should be told.
I have already recommended your company to two friends. Technicians were very professional & efficient.
Great product, it really does what is advertised.
Everyone I have worked with is very nice.
It is kind of pricey compared to other places that also use high pressure water as well.
Tech did a wonderful job! My carpets look great!
Clean carpet. No crunchy carpet and drys fast. Service has always been top notch. Love empowered water. I use it to clean with.
Tech was courteous, knowledgeable and professional. Carpets look great
On time, professional and do a great job.
They did a wonderful jab on the carpetsand were so nice to have in my home!