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based on 86007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly staff. Good work. Excellent price. Great results.
Carpet looks great after it was cleaned by Zerorez.
Camran was very professional. Your products and services are reasonably priced.
Dan representing Zerorez came to our home to provide carpet cleaning services. We showed him the most travelled areas; Dan stated that he could take care of all that by pre-treat and then whatever else that sound reasnoble. We were on board for all the suggestions. Since we have dogs, I took them away to allow Dan to do what he needed to do without disturbances and to communicate with First name removed. When I returned back home the next day, I was totally disappointed. The carpet throughout are HORRIBLE!! I have used Zerorez in the past and I couldn't rave enough, which I refered people. We have taken pictures, but they cannot grasp the trueness of what the finished products look like. We request that someone come out tomorrow if possible, 4/28/19 because we are willing to leave as much furniture off the carpet to ensure there is a clear view.
We decided to address this issue via e-mail instead of Social Media, Yelp, BBB or any other outlet. If, the decision is made for someone to come out and check our disappointment of service please contact Name removed, Phone number removed.
Thank you inadvance for your assistance~
Marva F. Willis-Perry
14840 W. Aldea Ct
Litchfield Park, AZ 85340
Carpeting is perfect. Original color restored. Great knowledgeable technician
My technic8ian was extremely thorough and explained everything. We loved the results!
Fast, professional, and I am always surprised by how good my carpet looks!
I feel confident my carpet is clean No excess water left on the carpet. I will always use the company for my cleaning needs
The lack of chemicals, punctuality, text with ETA, always respond
Zack was great
Very satisfied with the tile grout and carpet cleaning that theTechnician provided as well great service. He was very professional and explained about the services
I liked that there were not any chemicals used. Technician was extremely nice and knowledgeable.
Quick and efficient. Carpets look like new.
Service was great, but since I made the appointment 3 week in advance I really wanted something earlier than 2 to 4.
Luke was on time and very professional. He explained the process well and we were very happy with the results! Love not feeling residue on the carpet left by shampooing
Love the efficiency of service and our excellent cleaner, Steve.
The water is amazing. You give great service, very fast and efficient.
The fact that there was no residue, smell, and the chairs dried very quick.
The tech Eric was friendly, informative and did a thorough job ..love that our home felt so clean!
The technician was awesome. On time and great quality work and very personable.
On time friendly worker.
Thank you. Zach was so awesome!
Excellent service, and technician was very nice.
Carpet looks great and our tile looks amazing. We had no idea the grout was as dirty as it was \.
Excellent job. The service tech was very processional and did an awesome job. Will use your services again. Thank you
There's no soap residue when. You clean the carpet
Carpet cleaning is fantastic. Made carpet look like new
Did not like sales pitch for extra services which would drive up cost of service. Service person did not seem to like the fact that I did not buy any extras. His attitude changed when I said I just wanted the cleaning. He did a quick cleaning and left. Never again. Shame on Mike Broomhead for endorsing your product.
The carpets are clean and dry fairly quickly. The techs are polite, friendly, and efficient. We are able to get an early appointment. We receive a 15 minute reminder they are coming.