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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your ad rate is $135. For 3 rooms , (KNIX ). When contacted the rate was $194. And it was based on the area size NOT Number of rooms . Bait and switch?? And, after the cleaning the spots were not eliminated which was than explained to be wear spots that can not be removed.Should this not be said Before the job is started?
Jason did not introduce himself. I asked after he finished and he told me his name.
Train them to think like a customer.
It's called customer service
Not happy.
The tech did a great job on our tile, which is probably older than she is.
Name removed
Abe the tech did a good job for us. Thanks alot!
We like the cleaning results and usually the good additude of the person doing the cleaning.
Jonathan was great.
Very professional service. Carpets very clean. No complaints. Excellent service
I like that the end result is a cleaner carpet result than even renting a different company would give us. Our carpets are old Andy they appear much cleaner than when we clean them or when we have hired other companies. I am very pleased at the results and our upstairs looks better than it has in years.
My tile floors look amazing, my house smells so clean. I also purchased 2, 3 gallon containers of the powered water so I can keep my house looking good till I have zero razz come back out. The technician was so informative and professional, he did a fabulous job. I love the fact that zeros does not use harmful chemicals ! Julie S
After letting it dry I thought it would smell cleaner or have a fresh vent and it didn’t. It looks clean but doesn’t smell good. But I would tell a friend.
Whole home packages -
Great customer service!
Fast, gets the grout looking brand new, friendly techs. No chemical smell.
I love how clean my carpets got and how much time and attention to detail the tech gave to make sure it was done right.
Very professional and quick
Carson was great! He explained every step of the tile cleaning process, and made notes of the very few areas that didnt come out looking brand new (missing grout).
Staff are professional and hardworking. I strongly recommend zerorez!
Carson did a fantastic job, was knowledgable, professional and has great customer service skills. Carpets look the best ever.
Zack did a great job! Very happy with how our carpet turned out!
Great service - fair price. Professional, caring representatives.
Very professional, friendly and did an awesome job.
I was impressed with the results after tech was done cleaning ...the out. One was much better then other carpet cleaners
Zack did a great job. Very pleasant and professional.
Very professional and helpful staff
ease up on the up selling other wise great job thanks jim Last name removed
I like that there are no chemicals used for cleaning. I also enjoy that the carpets don’t have a “crunchy“ feeling afterwards.
I am a repeat customer who has used Zerorez before checking out of an apartment and home we rented. Both landlords were very impressed with the results.
I am planning on having our rugs cleaned soon before we begin using them in our new home.
Thank you.
I asked for an estimate on a tumeric spill, I didn't want to pursue unless they could guarantee they could get it out. It was pursued anyway and the stain is still there. The guy was very nice and genuinely thought he could get it but to no avail. I'm going to have to buy new carpet and had to pay 89.00..
So I was NOT happy.
Clean carpets, effcient, friendly service ~ and on time!
We really like zerorez because they made our furniture look new again. The personal was friendly and explained everything before starting.
You’re professional, curteours and efficient. Would call again to come back.
Carpets are CLEAN- there is Zero pet smell

The tech guy Sidney worked and communicated well with what he was doing and when he was going to do it. The carpets and tile are awesome now. I have used zerorez before and now and will in future