Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2019 — Rated 10 out of 10 by Duane Opczynski Zerorez Phoenix
What do you like about our products and services?

The tech guy Sidney worked and communicated well with what he was doing and when he was going to do it. The carpets and tile are awesome now. I have used zerorez before and now and will in future

Report a concern   March 3, 2019 — Rated 6 out of 10 by P.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your ad rate is $135. For 3 rooms , (KNIX ). When contacted the rate was $194. And it was based on the area size NOT Number of rooms . Bait and switch?? And, after the cleaning the spots were not eliminated which was than explained to be wear spots that can not be removed.Should this not be said Before the job is started?
Jason did not introduce himself. I asked after he finished and he told me his name.
Train them to think like a customer.
It's called customer service

Not happy.

Report a concern   March 3, 2019 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

The tech did a great job on our tile, which is probably older than she is.
Name removed

Report a concern   March 3, 2019 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Abe the tech did a good job for us. Thanks alot!

Report a concern   March 3, 2019 — Rated 9 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

We like the cleaning results and usually the good additude of the person doing the cleaning.
Jonathan was great.

Report a concern   March 3, 2019 — Rated 10 out of 10 by Elizabeth Sage Zerorez Phoenix
What do you like about our products and services?

Very professional service. Carpets very clean. No complaints. Excellent service

Report a concern   March 3, 2019 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

I like that the end result is a cleaner carpet result than even renting a different company would give us. Our carpets are old Andy they appear much cleaner than when we clean them or when we have hired other companies. I am very pleased at the results and our upstairs looks better than it has in years.

Report a concern   March 3, 2019 — Rated 10 out of 10 by Julie Softley Zerorez Phoenix
What do you like about our products and services?

My tile floors look amazing, my house smells so clean. I also purchased 2, 3 gallon containers of the powered water so I can keep my house looking good till I have zero razz come back out. The technician was so informative and professional, he did a fabulous job. I love the fact that zeros does not use harmful chemicals ! Julie S

Report a concern   March 3, 2019 — Rated 5 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After letting it dry I thought it would smell cleaner or have a fresh vent and it didn’t. It looks clean but doesn’t smell good. But I would tell a friend.

Report a concern   March 3, 2019 — Rated 7 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

Whole home packages -

Report a concern   March 3, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   March 3, 2019 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Fast, gets the grout looking brand new, friendly techs. No chemical smell.

Report a concern   March 3, 2019 — Rated 10 out of 10 by Trish Bryant Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpets got and how much time and attention to detail the tech gave to make sure it was done right.

Report a concern   March 3, 2019 — Rated 10 out of 10 by June Biddle Zerorez Phoenix
What do you like about our products and services?

Very professional and quick

Report a concern   March 3, 2019 — Rated 10 out of 10 by Tracy Chiniewicz Zerorez Phoenix
What do you like about our products and services?

Carson was great! He explained every step of the tile cleaning process, and made notes of the very few areas that didnt come out looking brand new (missing grout).

Report a concern   March 2, 2019 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Staff are professional and hardworking. I strongly recommend zerorez!

Report a concern   March 2, 2019 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Carson did a fantastic job, was knowledgable, professional and has great customer service skills. Carpets look the best ever.

Report a concern   March 2, 2019 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Zack did a great job! Very happy with how our carpet turned out!

Report a concern   March 2, 2019 — Rated 10 out of 10 by Lynn Brown Zerorez Phoenix
What do you like about our products and services?

Great service - fair price. Professional, caring representatives.

Report a concern   March 2, 2019 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Very professional, friendly and did an awesome job.

Report a concern   March 2, 2019 — Rated 10 out of 10 by Patricia Monarrez Zerorez Phoenix
What do you like about our products and services?

I was impressed with the results after tech was done cleaning ...the out. One was much better then other carpet cleaners

Report a concern   March 2, 2019 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Zack did a great job. Very pleasant and professional.

Report a concern   March 2, 2019 — Rated 10 out of 10 by Jay Ramirez Zerorez Phoenix
What do you like about our products and services?

Very professional and helpful staff

Report a concern   March 2, 2019 — Rated 8 out of 10 by V.F. Zerorez Phoenix
What could we do to improve?

ease up on the up selling other wise great job thanks jim Last name removed

Report a concern   March 2, 2019 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals used for cleaning. I also enjoy that the carpets don’t have a “crunchy“ feeling afterwards.

I am a repeat customer who has used Zerorez before checking out of an apartment and home we rented. Both landlords were very impressed with the results.

I am planning on having our rugs cleaned soon before we begin using them in our new home.

Thank you.

Report a concern   March 2, 2019 — Rated 5 out of 10 by S.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I asked for an estimate on a tumeric spill, I didn't want to pursue unless they could guarantee they could get it out. It was pursued anyway and the stain is still there. The guy was very nice and genuinely thought he could get it but to no avail. I'm going to have to buy new carpet and had to pay 89.00..
So I was NOT happy.

Report a concern   March 2, 2019 — Rated 10 out of 10 by Linda Kesner Zerorez Phoenix
What do you like about our products and services?

Clean carpets, effcient, friendly service ~ and on time!

Report a concern   March 2, 2019 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

We really like zerorez because they made our furniture look new again. The personal was friendly and explained everything before starting.

Report a concern   March 2, 2019 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

You’re professional, curteours and efficient. Would call again to come back.

Report a concern   March 2, 2019 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

Carpets are CLEAN- there is Zero pet smell


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